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Mercure Pont d'Avignon Centre

4.0 star property

Photo gallery for Mercure Pont d'Avignon Centre

Point of interest
Point of interest
Miscellaneous
Superior Room, 1 Double Bed
In-room safe, individually furnished, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Rue Ferruce Quartier Balance, Avignon, Vaucluse, 84000
  • Palais des Papes
    ‪1 min walk‬
  • Musée du Petit Palais
    ‪2 min walk‬
  • Rocher des Doms
    ‪3 min walk‬
  • Avignon (AVN-Caumont)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is AU$176
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About the area

Avignon

With a stay at Mercure Pont d'Avignon Centre, you'll be centrally located in Avignon, steps from Palais des Papes and within a 5-minute walk of Pont Saint-Bénézet. .This golf hotel is 2.9 mi (4.6 km) from Fort St-Andre and 11.1 mi (17.9 km) from Castle of Châteauneuf-du-Pape.

What's nearby

  • Palais des Papes - 1 min walk
  • Avignon Cathedral - 3 min walk
  • Place de l'Horloge - 4 min walk
  • Pont Saint-Bénézet - 5 min walk
  • Avignon Festival - 12 min walk

Getting around

  • Avignon Central Station - 14 min walk
  • Avignon (AVN-Caumont) - 19 min drive

Restaurants

  • ‪Opéra Café - ‬3 min walk
  • ‪Le Moutardier du Pape - ‬1 min walk
  • ‪La Ferigoulo - ‬3 min walk
  • ‪Café In et Off - ‬2 min walk
  • ‪Le Carré du Palais - ‬3 min walk

About this property

Mercure Pont d'Avignon Centre

Eco-certified Avignon hotel in Avignon City Centre with a fitness center
Mercure Pont d'Avignon Centre offers 88 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy local cuisine at Racine, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Avignon? This hotel has 2367 square feet (220 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Racine - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 26.80 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 16.90 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Racine

Things to do

  • Art gallery
  • Bike rentals
  • Bike tour information
  • Designer shops
  • Evening entertainment
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (2367 square feet of space)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.90 per person
  • Covered self parking fee: EUR 26.80 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Pont
Mercure Pont d'Avignon
Mercure Pont Hotel
Mercure Pont Hotel d'Avignon
Pont d'Avignon
Accor Pont d Avignon
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre
Mercure Pont D'avignon Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Avignon
Mercure Pont d'Avignon Centre Hotel Avignon

Mercure Pont d'Avignon Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 693 reviews
Rating 8 - Good. 283 out of 693 reviews
Rating 6 - Okay. 83 out of 693 reviews
Rating 4 - Poor. 25 out of 693 reviews
Rating 2 - Terrible. 10 out of 693 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Avignon.for visit to the city
Best possible location in the city Easy onsite parking garage. rooms comfortable. had English channels on TV easy to walk to Palace and to good restaurants.
Stayed 2 nights in Sep 2024

2/10 Terrible

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Summary: Parking and check in logitics are incredibly flawed and the male at the desk was disrespectful and dismissive when this We checked in at approximately 6:30pm on Sept 21. There was no available space at the check in area and we were forced to park on the attached parking lot. There were two hotel vans parked in the spots outside the doors and several small cars were double parked in front of other vehicles. Of note, a red Fiat occupied one space of the minimal check in parking for the duration of our stay. Since the checkin parking was overly occupied (double parked) we parked where hotel access was indicated. There is no elevator. We entered a dark hallway with dirty stairs heading downward. We then went down two levels of the parking lot in open metal stairs with our rolling luggage. If you fear heights this would be very challenging. Once we arrived with our luggage at the bottom of the stairs at the arrival spot we noticed no cars had moved. We then went up a half flight of stairs with our luggage to check in. There was no ramp. When we mentioned the parking situation to the male at the desk he said that we should have used the check in area. When I told him his vehicles had blocked needed parking he said “well you came at a busy time” and walked away from me. I was clearly physically distressed from having to move luggage down three flights of industrial stairs and his lack of professionalism and respect shocked me. The property was 3*. Location=A
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bedroom dull and didn’t smell fresh. For deluxe rooms we were disappointed.
Stayed 1 night in Sep 2024

4/10 Poor

Sergey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and depreciated property
Stayed 1 night in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avginon
front desk staff was excellent, very friendly and informative
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man on the desk when we checked in was so polite and helpful, wouldn’t hear of me carrying my own bag up the stairs from the parking, very well presented and efficient.
Stayed 1 night in Jul 2024

6/10 Okay

Teresita, New York

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent front reception desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location and loved the water refill station on our floor!
Stayed 2 nights in Jun 2024

8/10 Good

Eliana, Benahavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and friendly staff, comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Madhu

Great location
Stayed 1 night in May 2024

8/10 Good

Thomas G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location to explore city
Stayed 2 nights in May 2024

10/10 Excellent

Monica, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within walking distance from Palais du Papes, the Pont d’Avignon and old town. Very friendly staff AC does not get turned on during transitional season
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the centre of the historic town near the Papal Palace and the medieval bridge. About 15min from the central railway station.
Stayed 9 nights in Apr 2024

10/10 Excellent

Jerko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service
Basic and functional
Basic functional hotel. Stairs from entrance to check in with no door staff to help with luggage. Rooms were clean and functional. Poorly designed shower got bathroom floor wet. Great location for iconic Avignon landmarks. Simple but adequate breakfast.
Stayed 3 nights in Mar 2024

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has the best location form visiting the Pope's former residence
Stayed 6 nights in Dec 2023