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Centara Grand Hotel Osaka

5.0 star property

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
In-room safe, blackout curtains, iron/ironing board
Exterior
Building design
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    ‪2 min walk‬
  • Nipponbashi
    ‪4 min walk‬
  • Namba Grand Kagetsu Theater
    ‪8 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Osaka

Located in Osaka (Namba), Centara Grand Hotel Osaka is a 4-minute walk from Nipponbashi and 10 minutes by foot from Kuromon Ichiba Market. .This luxury hotel is 0.8 mi (1.2 km) from Tsutenkaku Tower and 1.1 mi (1.8 km) from Hozenji-Yokocho Alley.

What's nearby

  • Nipponbashi - 4 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Dotonbori Glico Sign - 13 min walk
  • Tsutenkaku Tower - 14 min walk
  • Kyocera Dome Osaka - 3 min drive

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Osaka-Namba Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪Tullly's Coffee - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Brooklyn Roasting Company - Namba - ‬2 min walk
  • ‪龍旗信RIZE 大阪なんば店 - ‬1 min walk
  • ‪イタリア大衆食堂堂島グラッチェ なんば店 - ‬1 min walk

About this property

Centara Grand Hotel Osaka

Luxury hotel connected to a shopping center in Namba with 5 restaurants
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Stay in one of 515 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy French cuisine at Innovative French KUNSEI, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (JPY 4000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5220 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Innovative French KUNSEI
  • WhiskeyNova ウイスキーノヴァ
  • Crudo Deck クルードデッキ
  • Suan Bua スアンブア
  • Embassy of Crab エンバシー

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Coworking spaces
  • Meeting rooms - 6

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 85
  • Hardwood flooring in room
  • Smooth flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 105
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 986 reviews
Rating 8 - Good. 151 out of 986 reviews
Rating 6 - Okay. 29 out of 986 reviews
Rating 4 - Poor. 16 out of 986 reviews
Rating 2 - Terrible. 21 out of 986 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
pretty bad breakfast
Stayed 5 nights in Nov 2024

8/10 Good

Miri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with beautiful rooms with great views. Friendly and helpful staff. Would highly recommend for any stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel tower
Classy hotel tower with stunning views of Osaka. Just next to the awesome Namba parks and shopping center so there is plenty to do and eat in the area. 10 minute walk from Namba station which it itself takes you to anywhere in Osaka basically. The room was lovely and fairly spacious open concept room. The only thing i wish they would have told us is that you need to put your room key in the slot near the door to operate the lights. It is easily missed. But other than that the room, hotel, and staff were great.
Stayed 4 nights in Nov 2024

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka Fall Trip
Great place to stay in Namba close to a big shopping center and lots of food options. The ramen place just outside the hotel is as the best ramen I’ve ever had. we chose to include breakfast. There were many options and a variety of healthy choices, juices and snacks too. The service was superb! Clean and comfortable room. Easy check in and check out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Incredible staff. Wonderful spa. Conveniently located near everything. Would stay here again in a heart beat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
This hotel was fantastic. The view in our room was amazing, overlooking the city, to the west. Huge window. Wow.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great location, and great staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel and what a friendly and helpful staff. Wonderful stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theodore

Stayed 2 nights in Oct 2024

4/10 Poor

Panatda

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We got a room on the 11th floor and on the side of the train station, so we're able to hear the train at operating hours and although it's a big window, the view isn't very good. Also, the room is a bit lacking. You have an open waredrop next to the sink and shoe place, across from the toilet room.
Stayed 1 night in Nov 2024

8/10 Good

Miri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
One of the best hotels we stayed at during our entire trip in Japan. The staff was attentive and the space was beautiful. The only downside was that the room we were in was diagonally across from the train tracks and the trains run almost 24 hours so there was noise throughout the night. But other than that, I’d definitely stay at Centara again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views, location and luxury in Osaka
Fabulous hotel, great views, staff and rooms. Location is right by Namba Parks for shopping and easy access to all.
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It’s a beautiful hotel and spacious. Close to everything. The only thing we did not like was our toilet area in our room. There were some questionable brown stains on the wall and closely looking at the bottom of door frame, it also had some brown stains/splashes. Not really sure what happened before, but whoever cleaned it didn’t not clean it well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Mui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 interconnecting rooms. The rooms are of good size and the shower area and toilet are separated. Hotel is relatively new and staff is very friendly. Location is excellent as it’s near the train station and shopping areas. There are many dining options around the hotel. Will definitely recommend our friends to this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Zuilin

Stayed 2 nights in Oct 2024

6/10 Okay

Kate

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 nights. Our room was a good size and had a large comfortable bed and great shower/bath. We were on the 7th floor which did mean some noise from the nearby train station. Breakfast was very good with a decent selection. We also ate dinner at the special crab buffet event which was great.
Stayed 6 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our trip - definitely the best hotel we stayed at during our trip to Japan! Amazing room, amazing location and amazing restaurants & bars. We will definitely be staying here again when we come back to Osaka!
Stayed 4 nights in Nov 2024