Centara Grand Hotel Osaka

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
5 restaurants, breakfast, lunch, dinner served; French cuisine
In-room safe, blackout curtains, iron/ironing board
Building design
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    2 min walk
  • イタリア大衆食堂堂島グラッチェ なんば店
    1 min walk
  • Namba Station (Nankai)
    5 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

Family Room ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite ( - Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Corner ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Room ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Osaka

Located in Osaka (Namba), Centara Grand Hotel Osaka is a 4-minute walk from Nipponbashi and 10 minutes by foot from Kuromon Ichiba Market. .This luxury hotel is 0.8 mi (1.2 km) from Tsutenkaku Tower and 1.1 mi (1.8 km) from Hozenji-Yokocho Alley.

What's nearby

  • Nipponbashi - 4 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Dotonbori Glico Sign - 13 min walk
  • Tsutenkaku Tower - 14 min walk
  • Kyocera Dome Osaka - 3 min drive

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Osaka-Namba Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪Tullly's Coffee - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Brooklyn Roasting Company - Namba - ‬2 min walk
  • ‪龍旗信RIZE 大阪なんば店 - ‬1 min walk
  • ‪イタリア大衆食堂堂島グラッチェ なんば店 - ‬1 min walk

About this property

Centara Grand Hotel Osaka

Luxury hotel connected to a shopping center in Namba with 5 restaurants
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Stay in one of 515 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy French cuisine at Innovative French KUNSEI, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (JPY 4000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5220 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Innovative French KUNSEI
  • WhiskeyNova ウイスキーノヴァ
  • Crudo Deck クルードデッキ
  • Suan Bua スアンブア
  • Embassy of Crab エンバシー

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Coworking spaces
  • Meeting rooms - 6

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 85
  • Hardwood flooring in room
  • Smooth flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 105
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 891 reviews" "
Rating 8 - Good. 131 out of 891 reviews" "
Rating 6 - Okay. 25 out of 891 reviews" "
Rating 4 - Poor. 16 out of 891 reviews" "
Rating 2 - Terrible. 18 out of 891 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No early check in for any guests resulted in everyone trying to check in at 3pm which caused a long queue and delays. We were waiting for over 25 minutes. The communal areas are nice however, the rooms are certainly not 5*, nor is the service. No added extras; you have to pay for everything other than 1 bottle of water. The restaurants and bars are very expensive. If you get a good deal then the hotel is worth a stay however, it certainly isn’t a 5* experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Santy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nga Yee

Stayed 4 nights in Aug 2024

10/10 Excellent

Mackenzie

Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
오사카에서 nice & quiet 한 호텔입니다. 직원들 모두 상냥하고 친절했으며 또 오고싶은 호텔 입니다. 32층은 아주 좋은 분위기를 느끼게 하는 장소입니다. 음식들도 훌륭했읍니다 강추 합니다.
Stayed 2 nights in Sep 2024

8/10 Good

Rania

Stayed 3 nights in Aug 2024

10/10 Excellent

Jun Ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Sep 2024

10/10 Excellent

DUKBIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and cleanliness at Centara Grand is AMAZING! Staff were very friendly and helpful, and went above and beyond to help us seeing that we were traveling with a child. Rooms are in pristine condition, with great views of the city. Convenient location, walkable to train station, shopping, and many food options, as well as a convenience store (Lawson). I booked a room with a king sized bed for a 3-night stay via Expedia and paid under $150/night, which was an amazing deal given the 5-star quality service and hotel room/amenities! Would definitely recommend this hotel to anyone, especially if traveling with kids.
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a central location in Osaka with lots of amenities!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Osaka
Very nice hotel, great breakfast varieties and for us a perfect location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service and accessible to restaurants and transport .
Stayed 3 nights in Sep 2024

8/10 Good

ANIL

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 3 nights in Jul 2024

10/10 Excellent

Mable

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to major shopping and dining areas. Hotel is new and rooms are considered large for Japan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremiah Bon, Antioch

Stayed 3 nights in Aug 2024

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and great customer service and all staff’s is very polite and friendly. Very close to a shopping mall and trains station The only down side is the bed is a little too small
Stayed 11 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel and friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Hye

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying on the club floor was a real pleasure and my kids loved the bunk beds in the family room. Hotel was basically adjacent to the train station and short walking distance from so much great food and shopping. The breakfast buffet was fantastic.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing staff, close to stations, shops, restaurants, beautiful views of Osaka
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka
Big hotel lacking a little charm and identity. Comfortable and great views after initial check in reservations
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahzad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A bit of a walk from the subway station though. Love it that there’s a Kira right downstairs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean and comfortable and is convenient to any shopping center around
Stayed 11 nights in Aug 2024