The hotel is mostly self-service, from the check-in onwards. There are people (or a person) sitting in a small office (the door was often closed and a doorbell had to be used sometimes), and the interactions with them were wonderful (for example, we asked for a fan and one was provided immediately). The room was not great, however - the floor was covered in what appeared to be an outdoor-type mat (possibly covering wood?), and was not swept completely clean. The window was broken so that when it opened it smashed into the wall (there was a large “hole” in the wall where it appears the open window has been slammed into and rested on for some time). The water in the showered was never warmer than lukewarm, at best. There was a luggage storage room, but it was self-service as well, which meant anyone had access to your luggage (there was a camera in the room), and it was pretty packed. The common areas were pretty clean, but there were a large number of flies, particularly by the food area. The price was right and the hotel was in a good location, but I would not choose to stay here again.