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Ostuni Palace Hotel Bistrot & SPA

4.0 star property

Photo gallery for Ostuni Palace Hotel Bistrot & SPA

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Fitness studio
Exterior
Rooftop terrace
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Room service

Explore the area

Map
Corso Vittorio Emanuele 218, Ostuni, BR, 72017
  • Piazza della Liberta
    ‪9 min walk‬
  • Church of San Francesco
    ‪9 min walk‬
  • Museum of Preclassical Civilizations of Southern Murgia Hills
    ‪11 min walk‬
  • Brindisi (BDS-Papola Casale)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room, City View

Minibar, in-room safe, desk, blackout curtains

Romantic Double Room, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Panoramic Double Room Single Use

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room (Spa Access - 1 hour)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (Spa Access - 1 hour)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Ostuni

A stay at Ostuni Palace Hotel Bistrot & SPA places you in the heart of Ostuni, a 1-minute drive from Ostuni Cathedral and 14 minutes from Pilone Beach. .This spa hotel is 13.3 mi (21.4 km) from Riserva Natural Torre Guacceto.

What's nearby

  • Piazza della Liberta - 9 min walk
  • Museum of Preclassical Civilizations of Southern Murgia Hills - 11 min walk
  • Ostuni Cathedral - 12 min walk
  • Quarry Amphitheatre San Giovanni - 4 min drive
  • Pilone Beach - 14 min drive

Getting around

  • Ostuni Station - 8 min drive
  • Papola Casale Airport (BDS) - 31 min drive

Restaurants

  • ‪Bellinfusto - ‬8 min walk
  • ‪Pescheria il Delfino - ‬5 min walk
  • ‪Cremeria alla Scala - ‬9 min walk
  • ‪Cicinedda fruit bistrot - ‬7 min walk
  • ‪Pink Lady - ‬7 min walk

About this property

Ostuni Palace Hotel Bistrot & SPA

Mediterranean hotel with a full-service spa and free breakfast
Ostuni Palace Hotel Bistrot & SPA offers 34 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Italian cuisine at Ostuni Palace BISTROT, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Ostuni Palace BISTROT - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ostuni Palace CAFE - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 3 ft
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ostuni Palace BISTROT
  • Ostuni Palace CAFE

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 60
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 60
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 40
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Property Registration Number IT074012A100021748, BR074012014S0009955

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ostuni
Palace Hotel Meeting SPA
Hotel Palace Ostuni
Ostuni Hotel
Ostuni Hotel Palace
Ostuni Palace
Ostuni Palace Hotel
Palace Hotel Ostuni
Palace Ostuni
Ostuni Palace Italy - Puglia
Ostuni Palace Meeting SPA
Palace Meeting SPA
Ostuni Palace Hotel Meeting SPA Italy - Puglia
Ostuni Bistrot & Spa Ostuni
Ostuni Palace Hotel Meeting SPA
Ostuni Palace Hotel Bistrot & SPA Hotel
Ostuni Palace Hotel Bistrot & SPA Ostuni
Ostuni Palace Hotel Bistrot & SPA Hotel Ostuni

Ostuni Palace Hotel Bistrot & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 117 reviews
Rating 8 - Good. 38 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard, Easton

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Fabulous place to stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Marion Rowland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way, no complaints.
Stayed 7 nights in Sep 2024

10/10 Excellent

Suzanne, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Nice breakfast. Meant to stay one night but stayed two instead.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Perfecto is a great adjective to describe Ostuni Palace Hotel. First, service is over the top from all employees. Second the food and atmosphere is outstanding. The additional plus is free parking & breakfast, which is spectacular. The proximity to the piazza is only a 10 minute walk. It has been a great experience staying at this hotel & highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! They were ready to help you.
Stayed 6 nights in Jul 2024

10/10 Excellent

Xandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the entire feeling of the hotel was really nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a lovely hotel with great views across the street to the city... Very good breakfast , dinner... Charming staff. Easy walk to the town centre.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Arie

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Fiona

Stayed 2 nights in Oct 2022

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff - especially the lady at breakfast, front desk and the cleaner beautiful view short walk to town eggs cooked to order at breakfast We would also like to thank the hotel staff for their swift action to inform us of, and help us collect, a valuable we left in our hotel room.
Stayed 2 nights in Aug 2022

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostuni
Nice clean hotel. Bit of a mix up with room and dinner times but staff were lovely
Stayed 1 night in Oct 2021

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Ostuni
Excellent hotel only a short walk from the main square of Ostuni. Very good breakfast selection safely served by waiters. Very attentive reception staff. Would highly recommend.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jose

Michele was exceptionally welcoming and responsive.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice hotel with good location for exploring this lovely city
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to visit Ostuni
Great place to stay, within an easy walking distance to the centre of Ostuni. Clean and comfortable. Also great to have the parking available.
Stayed 2 nights in Sep 2020

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities
Great location, free parking. Some issues.
It's slightly unfair to judge this hotel at this moment, because of Covid measures they have been forced to instigate, however we visited at this time so can only judge from what we encountered. Firstly, the hotel is attractive, well looked after and in a great location within a 5 to 10 minute walk to the centre of Ostuni's main areas. On Hotels.com's website it stated rooms had a furnished patio but the room we were given didn't, after I complained to reception they did give us a room with a patio but apparently there are only a few like this. On the booking it also stated it was a 12 noon check out, again the hotel said this was wrong but did relent and extend it to 12 when I complained.(I don't like to complain but we had plans that morning) Because of Covid you have to ore order on arrival what you want for breakfast for the duration of your stay plus what time you wanted it, we didn't like this and other hotels we stayed at didn't do this. Breakfast was okay, served outside only, Covid again presumably but they did tend to bring the food out and then the coffees some time later, again not something we liked. We loved the free car parking, especially being right in the city centre. Overall this is a lovely hotel in a great location and it's not their fault that the Hotels.com site has some misinformation on it and without Covid I'm sure we'd have enjoyed the stay more. Staff were friendly throughout.
Stayed 2 nights in Aug 2020

8/10 Good

Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent care of the whole property Very good breakfast and front desk
Stayed 2 nights in Sep 2019