**PLEASE READ FOR A MEASURED REVIEW**
As a businessman who has operated a business in Car Care and Krown Rustproofing in the Montreal area since 1984, I now know a little bit about customer service.
Since the onset of COVID 19, Andaz businesses of all sorts have been confronted with massive staff shortages, unreliable labour.
During my 3 day stay, although there was minor glitches in receiving bed linens, and valet parking car retrieval, I will say that ALL of the staff worked extremely hard to accommodate the guests, and were very polite and courteous, despite the extra burden presented to them.
I give a grateful “thank you” to all of the staff, especially the 2 staffers at Valet parking, and it is my wish that consumers read my review, and practice appreciation and mindfulness towards these young stafff members, and accept that businesses are doing their very best under the ongoing labour crisis, and to be thankful for the good, and the enjoyment your experience at Andaz Ottawa has brought you.