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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
2 bars/lounges, rooftop bar
Lobby
Front of property - evening/night
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪2 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

Located in Ottawa (Downtown Ottawa), ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a 2-minute walk from Byward Market Square and 5 minutes by foot from University of Ottawa. .This eco-certified hotel is 0.4 mi (0.7 km) from Rogers Centre Ottawa and 0.5 mi (0.7 km) from Rideau Canal.

What's nearby

  • Byward Market Square - 2 min walk - 0.3 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 8 min walk - 0.7 km
  • Parliament Hill - 17 min walk - 1.4 km
  • Canadian Museum of History - 5 min drive - 3.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Eco-certified hotel with bars and a 24-hour fitness center
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 200 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Feast + Revel or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: CAD 15-32 for adults and CAD 7.50-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Feast + Revel
  • Copper, Spirits & Sights
  • Feast + Revel

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to February 28 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 962 out of 1606 reviews
Rating 8 - Good. 335 out of 1606 reviews
Rating 6 - Okay. 132 out of 1606 reviews
Rating 4 - Poor. 89 out of 1606 reviews
Rating 2 - Terrible. 88 out of 1606 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 5 nights in Dec 2024

10/10 Excellent

Belen and Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from Byward Market. Very busy area. There’s always a long line checking in and out. It was nice to have a credit per stay to spend in the cafe.

4/10 Poor

Christian

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Noise level was unbearable
The level of noise was unacceptable. Behind the hotel is a construction site. Customers should warned PRIOR to booking this hotel that there will be noise due to construction behind the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Arvish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and corridors were clean. Was told there is noisy construction after 9am until 5:00pm. While we were in the room in the evening there was no noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
exceptional staff interactions
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at Andaz!!
Stayed 1 night in Nov 2024

4/10 Poor

Amine, Pointe claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Paid for a king bed with a view. Upon arrival I was offered two choices: 1) a view over a super loud construction site where they are building a multi storey underground parking (very pound bangs until 9pm and then the next day starting at 9am) or 2) a room next to the elevator. Basically not only was there no reason to pay extra, I had to ask whether there was any option available to avoid the bangs or the elevator. At check in there was no option. The manager did find an appropriate solution after a 5 hours of construction noise, relocating to a room on the other side. We repacked and moved. This was supposed to be one relaxing night. Had to fight my way to get what we paid for. I am gold Hilton and gold Bonvoy so I see no point coming back to this property. While the hotel claims that construction is beyond their control, we discovered that the construction is an extension of Andaz itself! We are essentially paying a premium for a hotel extending itself. While the hotel did provide free wine in the lobby, there isn’t sufficient seating for all. The lobby gets crowded quickly. Overall, this Andaz property is far below the standards of its sister properties across the world.
Stayed 1 night in Dec 2024

8/10 Good

Donovan

Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sophia Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and the way the place as walkable. The market and the mall only minutes away was a plus !! But finding parking was tough and kinda expensive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and professional staff. Clean modern rooms. Short walking distance to many attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jewell Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and everything was clean and cozy!
Stayed 5 nights in Nov 2024

10/10 Excellent

Mana

Stayed 1 night in Nov 2024

10/10 Excellent

Moaiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very affordable. Would definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

FRANCIS

Stayed 1 night in Nov 2024

8/10 Good

Vivek

Travelled with family, Business traveller
Nice & Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola Michelle

Travelled with partner
Liked: Amenities
Excellent staff . Nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Rylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Andaz, and almost always stay here when we’re back in Ottawa. But just know that right now the lot behind the hotel is being bulldozed and dug out (there is also no longer any onsite parking, as a result of this). Construction begins at 7am and is extremely loud. Thankfully they didn’t seem to be doing much on the weekend. I know there’s nothing to be done, this is the downtown experience. The staff were very accommodating, they had my room ready at noon (probably bc earlier guests didn’t want to sit around in that noise, which freed up the room to be cleaned sooner) and they still offer a free glass of wine upon arrival - nice touch. With no onsite parking, Valet parking at $48 a night is extremely expensive for Ottawa, in my opinion.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms. The staff was very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is great, but I paid for a room with a view and my view was of a construction site that started working at 7AM on Saturday.
Stayed 2 nights in Nov 2024