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Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    3 min drive
  • Bayshore Shopping Centre
    4 min drive
  • Algonquin College
    7 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 31.59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

  • 41.34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 39.94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 35.77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 41.34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Wheelchair)

  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 41.34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed

  • 30.19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

  • 42.73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

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About the area

Ottawa

A stay at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel places you in the heart of Ottawa, a 9-minute drive from Canadian Tire Centre and 10 minutes from Tanger Outlets. .This hotel is 8.7 mi (14.1 km) from Rideau Canal and 9.8 mi (15.7 km) from Canadian War Museum.

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 2.9 km
  • Algonquin College - 7 min drive - 6.7 km
  • Kanata Centrum Shopping Centre - 8 min drive - 9.2 km
  • Canadian Tire Centre - 9 min drive - 9.2 km
  • Tanger Outlets - 10 min drive - 12.7 km

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬6 min walk
  • ‪Harvey's - ‬8 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Hotel with free breakfast, in the vicinity of Canadian Tire Centre
Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has 2240 square feet (208 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (2240 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Isabelle

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
no cellphone plugins in the rooms
Stayed 1 night in Aug 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall great. Pool area and elevators could be a little cleaner. Staff was excellent!!!
Stayed 2 nights in Aug 2024

8/10 Good

Remi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

v

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh and a good variety Staff were exceptionally friendly and efficient Rooms were clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly , happy to travel with my dog and cat.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room..quiet. comfortable bed... Breakfast was tasty...I would recommend and give this property a 10 out of 10
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

JOYCE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been very happy staying at this hotel over the years but had a bad experience with a staff person.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The stay was good, hallways were a little too busy later in the night for us
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant team this hotel has. Friendly and kind. The room was excellent. The hallway carpeting and walls need a bit of TLC, but it’s to be expected with such a high volume of clients. The pool area and gym were client and highly equipped for Amy emergency. The breakfast was fresh and plentiful. Looking forward to going back next time we are in the Ottawa area.
Stayed 1 night in Aug 2024

10/10 Excellent

Manon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well equipped.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this Hotel. The front desk Kevin was the only one staff at night. We’re trying to find a restaurant for dinner. He recommended nice ambience and most of all the good quality food at Cryaranos . Very near to the hotel. We’re looking for coins change so that we could use for our laundry. He recommended at Loblaws which just not so far from the hotel. Nice breakfast and many choices.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down side was the person checking me in at the front desk said all of about 3 words to me the entire check in.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - nice staff - clean rooms-recommend to anyone - breakfast could use a few more hot options would be my only negative
Stayed 1 night in Aug 2024

8/10 Good

sylvain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell of the carpet , probably the cleaning agent, was overwelming in the corridor
Stayed 2 nights in Jul 2024

8/10 Good

Brigitte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, would return
Easy to find, the hotel was very clean and seemed to be well taken care of. The staff were helpful and the area felt safe. We had other plans for breakfast so didn’t eat at the hotel. I would stay here again if I were back in the same area.
Stayed 1 night in Jul 2024