Most of the staff are friendly, positive, and doing their best to provide good service. The daily cleaning and housekeeping are adequate. However, the overall maintenance of the premises leaves much to be desired. Seasonal and annual deep cleanings appear to have been neglected and routine inspections skipped. For example, the ventilation units in the rooms are dusty, and there are small but noticeable issues like missing hangers and non-functioning light bulbs. Additionally, the rooms do not include hotel slippers or robes, and the staff cannot provide them upon request. This is worth noting if you plan to use the hot tubs or pool area. On the plus side, the hotel offers direct access to the ski slopes and lifts, which is highly convenient for skiers.