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Hotel J&E by Serranillo

3.0 star property

Photo gallery for Hotel J&E by Serranillo

Staircase
Front of property - evening/night
In-room safe, desk, blackout curtains, iron/ironing board
Mexican cuisine
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Museo Casa Grande
    ‪9 min walk‬
  • Monumental Clock of Pachuca
    ‪9 min drive‬
  • El Chico National Park
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Ecotours

Collection O Casona De Minas

  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping
4.6 out of 5, Wonderful, (322)
The price is AU$115
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Collection O Casona De Minas

About the area

Mineral del Monte

With a stay at Hotel J&E by Serranillo in Mineral del Monte, you'll be within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. .This spa hotel is 0.9 mi (1.5 km) from Museo del Paste and 1 mi (1.5 km) from Museo de Sitio Mina la Dificultad.

What's nearby

  • Museo Casa Grande - 9 min walk - 0.8 km
  • Museo de Medicina Laboral - 9 min walk - 0.8 km
  • Monumental Clock of Pachuca - 9 min drive - 8.4 km
  • El Chico National Park - 10 min drive - 10.3 km
  • Las Truchas Forest - 21 min drive - 19.3 km

Restaurants

  • ‪Pastes Real de Plateros - ‬2 min walk
  • ‪El Serranillo - ‬1 min walk
  • ‪Real del Monte - ‬6 min walk
  • ‪La Fuente - ‬6 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk

About this property

Hotel J&E by Serranillo

Hotel in Mineral del Monte with a full-service spa and free valet parking
Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 20 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy Mexican cuisine at restaruante el seranillo, a family restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:30 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Mineral del Monte? This hotel has 269 square feet (25 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and noon.
Restaruante el seranillo - This family restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • restaruante el seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Hotel J&E by Serranillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 78 reviews
Rating 8 - Good. 19 out of 78 reviews
Rating 6 - Okay. 4 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mirenal del Monte!
This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio ,actitud amable del servicio muy atentos.El estacionamiento esta retirado del hotel y como observación deberían tener un valet parking para llevar o traer el vehículo
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda Mariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente excepto que nos tocaron toallas muy viejitas.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general, solamente tuvimos dificultad pues la primera habitación no servía la lámpara principal y en la segunda habitación se atoraba la puerta del baño.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Karen Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rossie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel céntrico
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato súper amable y profesional, siempre atendieron nuestras necesidades de forma amable, seguro regresaré
Stayed 2 nights in May 2024

10/10 Excellent

María Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba tranquilo, cercano al centro. Buena elección. Los autos se estacionan en la calle, pero es un muy buen lugar. El restaurante muy rica la comida y accesible el precio.
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo hizo falta mantenimiento menor, la luz del pasillo parpadea a mucho y era incómodo. La puerta del baño se traba y se batallaba con la temperatura del agua
Stayed 2 nights in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Zylver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único pero es el acceso muy reducido y pues el auto queda expuesto a algún golpe por autos que pasan, en lo que se hace el check in
Stayed 1 night in Dec 2023

8/10 Good

Alejandro, Puebla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena alternativa, solo un poco ruidoso ya que hay mucho eco en las instalaciones.
Stayed 1 night in Nov 2023

8/10 Good

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy original su estructura, diseño y decorado. Me pareció agradable y cordial el trato. Volvería a ocuparlo de regresar a Real del Monte Hgo.
Stayed 1 night in Nov 2023

10/10 Excellent

MARIA FERNANDA

Stayed 1 night in Oct 2023