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I would recommend staying somewhere else. Bugs everywhere in the room, especially when it was night. I stayed in room 10 which sits in the sun all day. There are no blackout curtains for all the windows so the room gets very warm. The water from the sink tasted like dirt. But worst of all, The husband that runs the motel is a rude and impatient human being. Stay somewhere else.
If I could rate this business a 0 I would.
The proprietors' attitude is very poor.
No customer service ethic whatsoever and no communication skills.
They provided no parking when we arrived at night and lost their tempers when we tried to park between 2 cars. Instead of yelling and being thoroughly unprofessional they should have provided proper parking for ALL their GUESTS.
The room was very basic but the price reflected this. But the amount of flies in the room was worrying. We swatted 5 flies within 30 minutes.
Would never EVER come here again.
Kiwi
Stayed 1 night in Jan 2019
8/10 Good
Verified traveller
5 Jan 2019
Liked: Cleanliness, staff & service, room comfort
Convenient stop Whitianga and Matamata. Older style accommodation, but nice thick towels, good quality sheets, comfortable bed.
Verified traveller
Stayed 1 night in Jan 2019
8/10 Good
Verified traveller
3 Jan 2019
Liked: Cleanliness, staff & service, room comfort
A convienent and comfortable room for the night. The motel was a mid-point stop and the room conveniently held for a late check in. Handy to the local supermarket and a short drive to Karangahake Gorge.
Wonderful stay, comfortable bed, awesome shower, lovely friendly staff who stayed up late to check us in...thank you!! Close to town easy, to find and just the right amount of rooms to not feel crowded