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HOTEL MAYA PALENQUE

3.0 star property

Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Property grounds
Comfort Double Room
Point of interest
Daily cooked-to-order breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪10 min walk‬
  • Aluxes Eco Park
    ‪4 min drive‬
  • Misol-Ha Waterfalls
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪7 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

Hotel Maya Tulipanes Palenque

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (660)
The price is AU$166
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hotel Maya Tulipanes Palenque

About the area

Palenque

Located in Palenque, HOTEL MAYA PALENQUE is on the boardwalk/promenade, a 1-minute drive from El Panchán and 6 minutes from Palenque National Park. .This hotel is 4.1 mi (6.7 km) from Museo de Sitio Palenque and 4.5 mi (7.2 km) from Palenque Archaeological Zone.

What's nearby

  • El Panchán - 10 min walk - 0.9 km
  • Aluxes Eco Park - 4 min drive - 3.1 km
  • Palenque National Park - 6 min drive - 4.8 km
  • Misol-Ha Waterfalls - 6 min drive - 7.3 km
  • Palenque Archaeological Zone - 9 min drive - 7.3 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬4 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪Mr. Taco - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪La Selva - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

Boardwalk/promenade hotel with spa services and a 24-hour front desk
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Chan Bahlum, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has facilities measuring 900 square feet (84 square meters), including a conference center. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Chan Bahlum - Onsite family restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 104 reviews
Rating 8 - Good. 35 out of 104 reviews
Rating 6 - Okay. 4 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, MEXICO CITY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

benito

Travelled with family
Stayed 2 nights in Dec 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Stayed 4 nights in Dec 2024

8/10 Good

RODOLFO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El hotel cuenta con muy buena ubicación y el personal es amable. Deben trabajar en limpieza y fumigación pues en PB cerca del lobby encontré una cucaracha.
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ANAYELI YURITZI

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue muy buena, con excelente ubicación en una calle donde se ubican variedad de Restaurantes, tiene una agradable alberca que puede usar, frente a la terminal de transporte ADO, como inconveniente no tiene elevador por si tiene problemas para caminar o malestar en rodillas. Muy limpias las instalaciones y amables en el servicio
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La limpieza es aceptable, pero el hotel es viejo, sin elevador, ni siquiera hay luz en las escaleras, que son bastantes oscuras la mayor parte del día, motivo por el que me caí. No volvería a ese hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

natalhie

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable, siempre al pendiente.
Stayed 7 nights in Nov 2024

8/10 Good

Gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
bien ubicado
Stayed 1 night in Nov 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones comodas
Stayed 7 nights in Oct 2024

8/10 Good

Victor, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente
Stayed 1 night in Oct 2024