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San Paolo Palace Hotel

4.0 star property

Photo gallery for San Paolo Palace Hotel

Meeting facility
Outdoor pool, pool loungers
Aerial view
View from property
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Via Messina Marine, 91, Palermo, PA, 90123
  • Foro Italico
    ‪13 min walk‬
  • Piazza della Kalsa
    ‪16 min walk‬
  • Via Vittorio Emanuele
    ‪2 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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4.2 out of 5, Very good, (1001)
The price is AU$129
for 1 room
includes taxes & fees
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About the area

Palermo

With a stay at San Paolo Palace Hotel in Palermo (Settecannoli), you'll be within a 5-minute drive of Via Roma and Politeama Garibaldi Theater. .This hotel is 3.7 mi (5.9 km) from Palermo Harbour and 7.5 mi (12.1 km) from Mondello Beach.

What's nearby

  • Via Vittorio Emanuele - 2 min drive
  • Ballaro Market - 2 min drive
  • Palermo Cathedral - 5 min drive
  • Teatro Massimo - 5 min drive
  • Palermo Harbour - 7 min drive

Getting around

  • Palermo Central Station - 6 min drive
  • Imperatore Federico Station - 6 min drive
  • Punta Raisi Airport (PMO) - 46 min drive

Restaurants

  • ‪Bar Rosanero - ‬15 min walk
  • ‪Pasticceria Jose - ‬8 min walk
  • ‪Lulù Ristorante Giapponese - Sushi - ‬20 min walk
  • ‪Antica Gelateria Del Mare - ‬10 min walk
  • ‪Le Buone Forchette - Trattoria Pizzeria - ‬3 min walk

About this property

San Paolo Palace Hotel

Waterfront Palermo hotel in Settecannoli with 2 restaurants
San Paolo Palace Hotel offers 280 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 280 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at ANTARES, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Palermo? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
ANTARES - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • ANTARES

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (21528 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 2 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053A1K9RZGD3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

San Paolo Palace
San Paolo Palace Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Palermo
San Paolo Palace Hotel Centro Congressi Palermo, Sicily
San Paolo Palace Hotel Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Hotel Hotel Palermo

San Paolo Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 142 out of 680 reviews
Rating 8 - Good. 275 out of 680 reviews
Rating 6 - Okay. 163 out of 680 reviews
Rating 4 - Poor. 65 out of 680 reviews
Rating 2 - Terrible. 35 out of 680 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cheri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good value
Stayed 7 nights in Nov 2024

10/10 Excellent

Evelyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Prince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Naghme

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth it, staff not very attentive and location too far from anything
Stayed 9 nights in Aug 2024

10/10 Excellent

Kenia

Stayed 1 night in Sep 2024

8/10 Good

armando

Liked: Property conditions & facilities
It was far from many things and walking was very dangerous. Due to the fact there wasn’t any sidewalks. You had to go against traffic. That was the only thing the location should’ve been a little bit better.
Stayed 4 nights in Sep 2024

2/10 Terrible

Marko

Travelled with family
Very old hotel and in a bad location for tourists. Don’t go there
Stayed 3 nights in Sep 2024

2/10 Terrible

Shaghajegh

Stayed 7 nights in Aug 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated Great pool on rooftop and breakfast!!
Stayed 3 nights in Jun 2024

8/10 Good

paul

Stayed 5 nights in Jun 2024

4/10 Poor

David

Disliked: Property conditions & facilities
For a hotel that is meant to be a 4 star establishment it was very outdated and basic things like air conditioning weren’t working.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Apr 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed in. They advertised A/v in the rooms but it hasn’t been working for over a year since there were other reviews saying the same thing. The room was dirty and outdated. The beds were horrible my wife found hair in the made bed. The only positive was the view. It was breathtaking.
Stayed 1 night in May 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities
The hotel facilities (pool) was not open until June .. but the staff were very nice and helpful .. the restaurant service and food was also good.
Stayed 2 nights in May 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beach nearby was good. The hotel pool was closed yet this was used as an attraction to get you to book this hotel
Stayed 7 nights in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto was really helpful, made our stay memorable
Stayed 3 nights in Apr 2024

10/10 Excellent

Valeri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location !
Stayed 1 night in Feb 2024

8/10 Good

Eddie

Travelled with partner
Easy to reach from train station
Stayed 8 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good amenities and great parking. The staff were very nice and helpful
Stayed 2 nights in Oct 2023

2/10 Terrible

Ruhail, Cleveland

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was ok , but the staff try to rip you off for money . We were given a bill on checkout which did not relate to what we had eaten or what the city tax should have been. I queried the city tax as he said 32 euros was correct for 2 nights he then halved this to 16 which was still incorrect as the new rates don’t apply till October the 1st . They don’t get you to sign in the restaurant this is so they can make your bill whatever they wish . I ended up paying a wholly incorrect amount just so I could leave - as I didn’t want to miss my train . Restaurant staff seemed nice but pay as you go or you will get ripped off - my advice avoid and stay somewhere else . I intend claiming a refund from my card provider for the overpayments they have wrongly taken .
Stayed 2 nights in Sep 2023

6/10 Okay

DAVID

Travelled with partner
Liked: Property conditions & facilities
Old building, not updated premises
Stayed 2 nights in Aug 2023

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After 5 days cycling across Sicily I was really looking forward to relaxing at the rooftop pool before catching the ferry to Cagliari the following day. At reception I was informed the pool was closed that day only for an emergency problem. I got the feeling this was a regular and convenient excuse so be careful fellow travelers when booking this hotel for the pool it promotes heavily. I saw no-one in a rush to fix the emergency for guests either so wonder whether it would really be fixed by the next day. I left early morning so had no chance to find this out. When checking out I asked for a small discount (just wanted to see them make a little gesture, even a bottle of water might have been something) on leaving on account that they had not fulfilled their part of the offer. I was told they could not do this but I could refuse to pay my bar biil if I liked and they would report this. I didn't appreciate having their issue represented back to me as a defaulting customer in this way so paid the bill and decided to write this review instead. The hotel itself was dated, the bedroom was quite acceptable although the bathroom was certainly in need of modernizing. The neighbourhood was a bit rundown, ok for walking through in daylight hours but I would have been more anxious after dark. The hotel is a 20 minute walk from the historic centre and there appeared little choice of local restaurants so you will probably need a taxi to go in abs or if the city to eat at night.
Stayed 1 night in Aug 2023