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Room type Options Nightly price Book
Double Room, Balcony, Partial Sea View
23 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Junior Suite, Balcony, Sea View (Lateral)
40 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Superior Double Room, Balcony, Partial Sea View
23 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Double Room, Balcony, Sea View
Room with view
23 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Double Room, Sea View (Frontal)
Room with view
20 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Double Room, Balcony
23 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beach hotel

Popular property highlights

Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Universal Hotel Neptuno - Adults Only places you in the heart of Palma de Mallorca, a 1-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. This beach hotel is 8.4 mi (13.6 km) from Plaza Espana and 10.2 mi (16.4 km) from Plaza Mayor de Palma.

Make yourself at home in one of the 100 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.

Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 100
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Sauna
  • Smoke-free property
  • Outdoor seasonal pool
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Free parking nearby
  • Terrace
  • Banquet hall
  • Bus station shuttle (surcharge)
  • Secured bicycle storage
  • Bicycle parking available
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • All property's electricity comes from renewable sources
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient toilets only

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Catalan

Parking

Free parking nearby

Room Amenities

Universal Hotel Neptuno - Adults Only offers 100 air-conditioned accommodations with espresso makers and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Hair dryer
  • In-room safe
  • Balcony
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 40
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Mini-fridge
  • Wardrobe
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

PM1114 - This beachfront bistro specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Pool Bar - This beachfront bar serves light fare only. Open daily.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals on site

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 2 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

Cashless payment methods are available for all transactions.

Minimum guest age is 16

Caters to adults only

Debit cards

Staffed front desk

Car not required

Online Penalty Collection

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Neptuno Playa de Palma
  • Neptuno Hotel
  • Neptuno Playa de Palma
  • Myseahouse Hotel Neptuno Playa de Palma
  • Myseahouse Neptuno Playa de Palma
  • Myseahouse Neptuno

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from April 14 to October 31.

Guests under 16 years old are not permitted at this adults-only property.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

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