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The Cardinal Hotel

2.5 star property

Photo gallery for The Cardinal Hotel

Interior
Lobby sitting area
Business centre
Designer store
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
235 Hamilton Ave, Palo Alto, CA, 94301
  • Stanford Shopping Center
    ‪10 min walk‬
  • Elizabeth Gamble Garden Center
    ‪17 min walk‬
  • Stanford Stadium
    ‪4 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪9 min drive‬

Room options

View all photos for Economy Single Room, 1 Queen Bed, Shared Bathroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Economy Single Room, 1 Queen Bed, Shared Bathroom

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Private Bathroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Private Bathroom

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Private Bathroom, Corner

Deluxe Room, 1 King Bed, Private Bathroom, Corner

Deluxe Room, 1 King Bed, Private Bathroom, Corner

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Private Bathroom

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Palo Alto

In the heart of Palo Alto, The Cardinal Hotel is within a 5-minute drive of Stanford Shopping Center and Stanford University. .This hotel is 1.9 mi (3 km) from Stanford University Medical Center and 3.5 mi (5.7 km) from Facebook Campus.

What's nearby

  • Stanford Shopping Center - 10 min walk
  • Lucile Salter Packard Children's Hospital at Stanford - 4 min drive
  • Stanford Stadium - 4 min drive
  • Stanford University - 5 min drive
  • Stanford University Medical Center - 5 min drive

Getting around

  • Palo Alto Station - 6 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 21 min drive

Restaurants

  • ‪Verve Coffee Roasters - ‬3 min walk
  • ‪Salt & Straw - ‬2 min walk
  • ‪Nola - ‬1 min walk
  • ‪Pho Ha Noi - ‬3 min walk
  • ‪Pizza My Heart - ‬2 min walk

About this property

The Cardinal Hotel

Hotel with a 24-hour front desk, a quick walk to Stanford Shopping Center
The Cardinal Hotel offers 63 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 63 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Satellite television is provided for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking within 39 ft (USD 15 per day)

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 22 for adults and USD 22 for children
  • 1 coffee shop/cafe

Things to do

  • Art gallery

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Visual fire alarm

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 for adults and USD 22 for children
  • Nearby parking fee: USD 15 per day (39 ft away)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Cardinal Hotel Hotel
The Cardinal Hotel Palo Alto
The Cardinal Hotel Hotel Palo Alto

The Cardinal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 251 reviews
Rating 8 - Good. 50 out of 251 reviews
Rating 6 - Okay. 22 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonius

Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept very well there. The staff is nice. Thanks!
Stayed 4 nights in Nov 2024

6/10 Okay

Edward

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Location is excellent and old world charm is lovely. Service was average and it didn't appear that there was much effort to improve the customer experience. One thermos of coffee offered in the lobby . Always empty by 8 am and cold. Tv channels very limited. Seems like the attitude is "we have a great location, so don't have to provide service"
Stayed 3 nights in Nov 2024

8/10 Good

heather renee

Liked: Cleanliness, staff & service, property conditions & facilities
This historic hotel is lovely. It has a great location. I had a room directly over the restaurant, so the smell of breakfast and preparing food was very noticeable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rongnan

Stayed 1 night in Nov 2024

10/10 Excellent

Huaying

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Overnight on weekend
Good location but facility really needs an up grade!! Elevators are 16th century — the one existing is shared with house keeping and I ended climbing 3 flights of stairs EVERY time I went to my room!!! Bags and all! The windows are old and need to be refurbished — was on 3rd floor and street noise very audible. Breakfast at Bistro “ quaint” but not up to Palo Alto standards and basic at best.
Stayed 1 night in Nov 2024

10/10 Excellent

keith

Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kyung

Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luiz Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrega o q propõe. Minha estadia foi excelente. Localização perfeita. Atenção …. Alguns quartos não tem banheiro privativo e alguns não tem ar condicionado.
Stayed 6 nights in Sep 2024

6/10 Okay

Donald

Travelled with group
Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location. No A/C.
No A/C when it was 100 degrees in Palo Alto. Only ceiling fans. It’s an old school hotel, which I like, but they should upgrade to A/C. Also, if they put you on the side of the alley, you’ll be greeted with the constant sounds of bottles and trash being emptied. You’ll need earplugs. Location is great.
Stayed 2 nights in Oct 2024

8/10 Good

Hyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great old historic hotel. No air conditioning, but it was comfortable. Loved the location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Van

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location to our office as well as all of the restaurants nearby. The rooms are clean and comfortable. Because we are in downtown area though, noise will come through but it's worth it for the location and they provided us with earplugs if you need it but I was able to sleep fine.
Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Stayed 2 nights in Sep 2024