When you stay at Hotel Atitlán in Panajachel, you'll be on a lake, just steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin. .This hotel is 0.2 mi (0.3 km) from Azul Maya Archaeological Museum and 0.6 mi (0.9 km) from Museo Raúl Vasquéz.
What's nearby
Lake Atitlán - 2 min walk - 0.2 km
Casa Cakchiquel Arts Center - 6 min walk - 0.6 km
La Galeria - 9 min walk - 0.8 km
Church of Saint Francis - 15 min walk - 1.3 km
Panajachel Municipal Market - 16 min walk - 1.4 km
Getting around
Quetzaltenango (AAZ-Los Altos) - 111 min drive
Restaurants
The Little Spoon - 6 min walk
Sunset Bar - 8 min walk
Restaurante el chaparral - 1 min walk
Pollo Campero Panajachel - 9 min walk
Atlantis - 11 min walk
About this property
Hotel Atitlán
Lakefront hotel with a 24-hour front desk and an outdoor pool
Hotel Atitlán offers 62 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Panajachel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Restaurante Atitlan, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Restaurante Atitlan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
On-site parking includes off-street options
Return airport shuttle (surcharge) from 6 AM to 3 PM
Airport shuttle on request
Food and drink
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24 for adults and USD 15 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Restaurante Atitlan
Things to do
Boat tours
Fishing
Hiking/biking trails
Horse riding/hire
Kayaking
Motor-boating
Motorised watercraft
Outdoor pool
Scuba diving
A hot tub
Ziplining
Family friendly
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Computer station
Conference space
A meeting room
Outdoors
Garden
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
TV
More
Desk
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 15 for children
Airport shuttle fee: USD 150 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel
Hotel Atitlán Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Es un hotel muy bonito con unos jardines extraordinarios. El ambiente en la piscina muy agradable al igual que el restaurante. A poca distancia hay un lugar fabuloso para disfrutar de la naturaleza: mariposario, puentes colgantes, tirolina. Etc.
Hotel Atitlan is by far one of the most beautiful hotels I have ever stayed in. The landscape and grounds of the hotel are like heaven on Earth. Our room was spacious and comfortable. There is no AC or refrigerator, though. It didn't get too hot at night but was hotter than I am used to. The restaurant at the hotel is pricy but the food is good. Overall, I really enjoyed my stay.
I liked the view. But there was no water, coffee or tea. There are so many dirty birds around dining table. The price of meal was terrible comparing to quality.
Liked: garden and landscape, lake view, staff with the exception of the reception lady who gave us wrong information about the rooms. Did not like having caged birds, does not go with the beautiful place and seems cruel for the pleasure of some tourists. Julio, a staff member was exceptionally helpful.
Everything was good except the dinner was very bad experience service was bad, food overpriced and not good for that price , customer service was very bad
Excelente hotel para hospedarse a descansar y tener una excelente vista a los volcanes desde el balcón de la habitación y desde cualquier parte del hermoso jardín.
Necesita ofrecer más alternativa en el menú del restaurante, incluyendo opción vegana y permita modificar los acompañantes de los platos principales.
El(La) mesero(a) debe estar más atento a la orden del comensal, cuando la tome y antes de servirla, ya que hubo que cambiarla en 3 ocasiones.
Una sonrisa es casi una ley en cualquier servicio que se brinda. Sugiero "roleplay" a los empleados para brindar más sonrisa y comprenda la diferencia al ofrecerla.
Beautiful place, super clean and the food at the restaurant was amazing. Will definitely be staying here again in the future.
Martha
6/10 Okay
Alexandra
Travelled with family, Business traveller
22 May 2024
Liked: Cleanliness, staff & service, amenities
We didnt have hot water and the vent we got didnt really helped.
Alexandra
Stayed 1 night in May 2024
6/10 Okay
John
16 May 2024
Liked: Cleanliness
For reference - I stayed at this hotel May 5-9 2024
My initial experience checking in and looking at the property of Hotel Atitlan was extremely positive and I was excited about staying here. Unfortunately after getting settled in I was quite underwhelmed with the hotel and accommodations which I had expected to be 4 star as marketed. Below are the pros and cons of my experience.
Pros
- Professional staff and with broken English but easy enough to communicate
- Great view of the mountains and gardens
- Poos and hot tub were fun to hangout at
Cons
- NO WIFI IN ANY ROOM - for me, as I was here and also still trying to get some work done this was a major issue.
- Restaurant was overpriced and mediocre at best - better food can actually be found in town or we were going to other hotels that were less expensive but had a better menu and cook
- No A/C in any room - during the evening and morning this was fine but expect to be quite hot during the day
- Be ready to be price gouged - it's $150 to get a boat ride from the hotel - a 5 minute tuc tuc to the port and it's 35Q ($5). This also applies at the restaurant for food and drinks which I found incredibly expensive compared to what I was paying at the Porta in Antigua.
- No ATM on-site
Overall, I expected more. My recommendation is to shop around, there's better value and quality to be found in other resorts / hotels in the area.