Very dirty! Look at all the trash when you pull in, zoom in on all of the dust and look at the dead fly in the dining area. So much for the “resort fee” I know that doesn’t go to cleaning !!! My son who is 10 months old was crawling around the room for just a few minutes and we noticed that his feet were black. We complained to the front desk and two women came up and used a large, mostly dirty swiffer to go over the area. They seem to have a little bit of an attitude about the whole thing. Not sure if that was because of us or because another cleaning staff didn’t do their job, but anyway, it wasn’t a good experience. Even afterward, the floor was still dirty. My feet were dirty the next morning and you can see where I just took out white towel and wet it a little and then wiped it across the floor in one area, one time and look at how disgusting it is… when I told the front desk, she seemed mildly apologetic, but no one offered to comp the room or anything… something in my opinion that they probably should do considering this is such a gross place to stay. Will not stay at another Hyatt. Also, no complementary lotions, no complementary anything. Bare bones overall and food at the restaurant is pretty average and super salty, stay somewhere else and spend a little bit more, you’ll be happy you did!!