4/10 Poor
Assian
29 Dec 2024
Disliked: Staff & service
Check in was slow and one of the receptionist was unprofessional, complaining about the amount of questions a customer was asking. Perhaps he would not have to answer so many questions if information was available and clear. The same receptionist stayed in the office instead of the front desk as the lobby was filling up with guests waiting to check out.
The bed was not done and looked like it had been slept in with hair on the sheet. Overall I am quite disappointed as I thought that I had booked a hotel of a high standard. The hotel is quite noisy too, noise seems to be travelling through the vent. I doubt I will book again which is a shame as the location is convenient.
Assian
Stayed 1 night in Dec 2024