2/10 Terrible
Clio
Travelled with partner
14 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel receptionists i've met. Got there at 12pm a bit too early to check in which was faire enough, receptionist told us to come back at 2pm when check in opens. We wanted around and sat in a cafe and cam back at 2pm. She said the room isnt ready yet and to wait 5 mins. we waited 25 before i asked if it was perhaps ready yet. she told me she cant say when its ready and that check in opens at 2 but it could be anytime after and that was the hotel policy? meaning we could be waiting there until anytime after as in like 7pm and told us to go away out for the day and come back. We said we would like to go to the room to change for dinner etc but she was so so rude saying she doesnt know when the room will be ready and to go away. Honestly i sat there crying waiting an hour and 10 mins in the lobby after an 8 hr flight with no apology and the receptionist just saying stop crying. she was speaking french to another woman who was also super rude not knowing that i speak french. Room was small and smelly food from street came right inside. Just dont go here, not worth the agro or stress
Clio
Stayed 2 nights in Nov 2024