To start off by sharing my personal experience by it wasn't as pleasant as I expected and as pretty as the appearance of the hotel, here are some of the issues I faced
- service is very bad compared to the price they're taking, in the same neighborhood there are much cheaper hotels with much better staff & service
- staff were very rude at times, they ignore, close phones in your face & give attitude twice the phone was closed in my face because I was asking over an internet password that never worked properly
- staff try as much as possible to make money out of you as your their main target, I was yelled at by one of the cleaners because she found a small stain on the towel..
One cleaner took a glass water bottle & then said she never did just to make me pay for it
- in order for your room to be cleaned, you need to stand over their head. First night grounds were dirty & tables were messed bed pillows were not so good only duvet was put and when I requested that my room should be properly cleaned they made such a fuss
- they are not organized with things or even punctual with timings, twice I asked them for wake up call, one time they forgot & other they understood
- the skinny lady with grey suit whom is the coordinator is very very rude, she sells talk basically and is supposed to cover the manager, I requested more than once to speak to the manager, and they would say 8am you go down at 8 and she's never around..
I even wrote a letter of complaint to