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SpringHill Suites by Marriott Charlotte Airport

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby lounge
Exterior
Studio, 1 King Bed with Sofa bed
TV
Free daily buffet breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Free airport shuttle
  • Breakfast included
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Bank of America Stadium
    6 min drive
  • Charlotte Douglas Airport Overlook
    9 min drive
  • Billy Graham Library
    10 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Charlotte

With a stay at SpringHill Suites by Marriott Charlotte Airport in Charlotte (Westerly Hills), you'll be within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.5 mi (8.8 km) from Spectrum Center and 10.5 mi (16.9 km) from SouthPark Mall.

What's nearby

  • Bank of America Stadium - 6 min drive - 7.0 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 9.5 km
  • Billy Graham Library - 10 min drive - 11.2 km

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Restaurant Depot - ‬6 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Coyote Joe's - ‬6 min drive

About this property

SpringHill Suites by Marriott Charlotte Airport

Charlotte hotel in Westerly Hills with free breakfast and airport shuttle service
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–8:00 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
SpringHill Suites Marriott Hotel Charlotte Airport
SpringHill Suites Marriott Charlotte Airport Hotel
SpringHill Suites Marriott Charlotte Airport
Hotel SpringHill Suites by Marriott Charlotte Airport Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Airport Hotel
Hotel SpringHill Suites by Marriott Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1018 reviews" "
Rating 8 - Good. 280 out of 1018 reviews" "
Rating 6 - Okay. 149 out of 1018 reviews" "
Rating 4 - Poor. 102 out of 1018 reviews" "
Rating 2 - Terrible. 68 out of 1018 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was clean walking into the lobby. But the room was dirty. There was stains on the carpet, the wall paper was coming away from the wall, the bed skirts had brown stains, and the shower curtain was far too short for the bathtub, which created puddles on the floor causing slipping hazards. There was no fan in the bathroom to help with the steam. For the price that I paid for the room, I was expecting far better cleanliness.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very grateful they let me leave my car in the parking lot without charging me while I was away. Very clean and nice. Parking lot was well lit and seemed safe.
Stayed 1 night in Aug 2024

8/10 Good

Chad, Indianapolis

Business traveller
Liked: Cleanliness, staff & service
The property and staff were good. The location is convenient to the airport.
Stayed 1 night in Aug 2024

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They will always double charge u and the place is always dirty and have stain spots all over thr carpet and the sofa
Stayed 1 night in Jul 2024

2/10 Terrible

Takise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not What I Expected!!!
I am writing to express my dissatisfaction with my recent stay at your hotel, SpringHill Suites by Marriott® Charlotte Airport, located at 3055 Scott Futrell Drive, Charlotte, NC. I checked in at 10:17 AM on July 27, 2024 and checked out at 4:57 PM the next day due to an extended layover. Upon arrival, the desk clerk and the shuttle driver were personable, and the check-in process was quick and efficient. However, my experience quickly deteriorated upon reaching room 419. The room conditions were appalling and unacceptable for any guest, let alone for someone celebrating their 23rd anniversary with family. Here are the specific issues I encountered: Room Cleanliness: There were numerous dried blood stains on the dirty carpet. The green pull-out bed was soiled and the room had a terrible, unpleasant odor. The bed linens were soiled, and I had to request clean sheets from the front desk. The A/C unit was loud The Elevator - was dirty Overall Experience: The poor condition of the room significantly marred our anniversary celebration and caused great discomfort for our two children. Given these issues, I feel that my stay was not only disappointing but also posed health risks to my family. I request a full refund for the inconvenience and substandard service. Additionally, I hope that you will address these issues promptly to ensure other guests do not face similar experiences.
Stayed 1 night in Jul 2024

6/10 Okay

Ediris

Liked: Staff & service, amenities
The furniture is old
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and wore out, wouldn’t recommend. Not the typical standard of a Marriott.
Stayed 1 night in Jul 2024

6/10 Okay

carrie

Stayed 1 night in Jul 2024

10/10 Excellent

DEBORAH, PORTLAND

Stayed 6 nights in May 2024

10/10 Excellent

WASHINGTON, GOOSE CREEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities. Breakfast was really good.
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy to get checked in and out. Staff were wonderful as well. I would definitely recommend staying.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
1 night stay okay, otherwise meh.
The room needs some basic work done. The walls looked dirty and dingey. The tub stopper was broken. There wasn't anyone replacing the breakfast foods at 8am. There were no waffles present. We used the mens restroom on floor 1 and could hear employees yelling at one another cursing and dropping f-bombs. The room was clean though and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Sheree, Connelly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Stayed 1 night in Jun 2024

10/10 Excellent

Enrique, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and the staff is very friendly.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Cynthia

Stayed 1 night in Mar 2024

4/10 Poor

Troy Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a major remodel everything is falling apart. The left elevator door takes 3 min to close, no hot water in the sink. Shower heavily drips water, tv the size of a shoe box, everything is falling apart. The staff was thr best thing the hotel had to offer.
Stayed 3 nights in May 2024

6/10 Okay

Bruce

Travelled with family
Ok overall, but facilities could use some more maintenance attention.
Stayed 1 night in May 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Hotel is run down on the inside. Rooms need updating. Grout was missing in the bathroom. Couch had stains and was worn Customer service was good. Front desk and shuttle driver were friendly and accommodating
Stayed 1 night in May 2024

10/10 Excellent

Angela

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Daver, Chestnut Hill

Disliked: Cleanliness, staff & service, property conditions & facilities
Beding for the third person was not provided. We had to ask and go and pick up by ourselves, even if they promised to bring it up. Pillow and pillow case were never provided. Everything was very old in room, not worth the money.
Stayed 1 night in Apr 2024