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Sure Hotel by Best Western Reading

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Reading

Front of property
Staircase
Bar (on property)
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    7 min walk
  • Museum of English Rural Life
    11 min walk
  • Royal Berkshire Hospital
    14 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

easyHotel Reading

Pet-friendly
Free WiFi
Air conditioning
Parking available
3.8 out of 5, Good, (742)
The price is AU$116
for 1 night
includes taxes & fees
9 Dec - 10 Dec
easyHotel Reading

About the area

Reading

With a stay at Sure Hotel by Best Western Reading, you'll be centrally located in Reading, within a 5-minute drive of Thames River and University of Reading. .This hotel is 13.3 mi (21.4 km) from Lapland UK and 0.6 mi (1 km) from Museum of English Rural Life.

What's nearby

  • University of Reading - 7 min walk - 0.6 km
  • Royal Berkshire Hospital - 14 min walk - 1.2 km
  • Oracle - 17 min walk - 1.5 km
  • Reading Museum and Town Hall - 4 min drive - 2.5 km
  • Madejski Stadium - 5 min drive - 3.8 km

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Café YOLK - ‬18 min walk
  • ‪Kung Fu Kitchen - ‬6 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪The Queens Head - ‬5 min walk
  • ‪Sizzling Spice - ‬5 min walk

About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
At Sure Hotel by Best Western Reading, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.95-11.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 1035 reviews" "
Rating 8 - Good. 399 out of 1035 reviews" "
Rating 6 - Okay. 216 out of 1035 reviews" "
Rating 4 - Poor. 118 out of 1035 reviews" "
Rating 2 - Terrible. 68 out of 1035 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Julie

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is split into 4 buildings, we were in one with what seemed to be studios (microwave and fridge). The room was fine, but quite tired. The bathroom was run down and the shower needed fixing (raw edges of tiles, missing sealant). There were not enough charging points in the room and the furniture was old. Felt like a student dorm room. The main hotel lounge area was also run down with no plug sockets and peeling wallpaper. On arrival we were asked if the booking was in a different name (no I only have one name), then told we’d cancelled the booking (we hadn’t) and then finally told we did have a booking. It was basically chaos and we were told ‘not to look so worried’. The shuttle they arranged to and from the festival was helpful though.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel slight issues with internet, but i think that wss more to do with the amount of people connectin to it as hotel was pretty full. Doors are thin so heard people coming back late, but really tht was minor. No air con in executive room. However i am looking forward to staying again.
Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Travelled with group
Someone came into our room in the middle of the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
The room wa spacious and clean , the only issue was the room was very warm , although there was a fan on the wall it didn't really help. We were only staying the one night so we didn't mention this t the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Sebastian

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Breakfast was terrible. Rooms, floors and overall hotel was dirty and almost falling apart. Dont be fooled by the nice facade. Rooms are small and dark. Blinds and Windows didn't work properly. Continental Breakfast is on a first come first served basis. Everything is plastic packed stuff and coffee is not prepared fresh. Staff is nice but rarely present. Cooked breakfast isn't worth it.
Stayed 2 nights in Aug 2024

8/10 Good

tamara, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional
Stayed 5 nights in Jul 2024

8/10 Good

tamara, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely responsive and gracious. So very sensitive to our 90yr old mother's needs
Stayed 5 nights in Jul 2024

4/10 Poor

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room!
We stayed in Room 410. The carpet looked like it hadn't been cleaned in a week. The bathroom sink was also dirty. We have stayed in this hotel several times and this will be the last time as the room was unclean.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

4/10 Poor

Stoyka

Liked: Staff & service
Disliked: Cleanliness
The rooms didn't have air-condition and it was so hot and no air coming in as the windows are broken. The sheets had some hair on them. The staff were very friendly and helped as much as they could by changing our room, although the second room was hot as well.
Stayed 1 night in Aug 2024

6/10 Okay

Rosie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair from last people who stayed, still in plughole. Must have had a haircut the amount in there !! Bathroom VERY small, step sideways in to bathroom, cant turn around.Showerhead leaked everywhere. Loved there was a fridge & microwave in room
Stayed 2 nights in Aug 2024

10/10 Excellent

DUNCAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to our assigned room being repainted, we were upgraded to a better room with a fan on a very hot evening at no extra cost,
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Stayed 1 night in May 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's been blazing hot in the UK recently, and our room had neither air conditioning nor a window screen, so our only option was a fan. Sometime in the middle of the night, I said phooey to potential mosquitoes or burglars and opened our window wide just to survive. The breakfast was fantastic, though, and the property is cute.
Stayed 1 night in Jul 2024

8/10 Good

stephen b

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Marios

Travelled with family
Liked: Cleanliness, staff & service
Family room needs a new bathroom
I have stayed at this hotel several times over the past few years as it is very close to my daughters’ University campus and was therefore very convenient. I have either stayed in the main hotel or next door annexe. This time I visited with my family and there were 4 of us, so we stayed in their larger family room on the ground floor in the main hotel building. The main bedroom was nice and clean, however the bathroom was extremely tired looking and in desperate need of a refurbishment. An old bathtub, badly lit with old yellow fluorescent lighting, it was really depressing. It’s obvious that the main bedroom was renovated but they omitted to also do the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Great location for central Reading fast , 15/20mibs to Station via frequent bus service that stops close by . Couple of nights fine if you are at party/ wedding locally or use as a base to visit London - 25 mins to Paddington. Room / Price fair , bathroom small but quite new and clean, fridge, microwave fine . Safety box in the room . Outside of the hotel is tired and annex entrance could do with tidying up - weeds growing on steps , lots of cigarette ends , litter in garden We did not use the breakfast on offer so canno comment on this
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Avoid: Total shambles at check-in
Checked in and was shown to my room by reception staff using my card key. Dropped my belongings in the room. Came back after dinner with a colleague to find the card key not working. After contacting reception, it turns out that I had been put in the wrong room and they had let the actual occupant into the room with all my belongings!!! Reception staff had to knock on the door and I had to remove everything that was mine quickly from the room with the other chap present, including clothes hung up in the wardrobe and other bits and pieces scattered around the room. Luckily nothing was missing. Was offered a quick apology and nothing else beyond that. Stayed two nights. On the following day, my room card key stopped working again. Reported to reception and said firmly that I hoped I wasn't double booked again and he just laughed! Room quality was slightly below average. Bathroom tired, but bedding and carpets clean. Paid nearly £90 per night including breakfast which was the same price as another hotel I have stayed in elsewhere in Reading, with a modern room double the size, everything working and breakfast included. Breakfast was average, probably not worth the extra cost. Didn't sleep well due to the above events and won't ever be staying again!!
Stayed 2 nights in Jul 2024

2/10 Terrible

paul

Stayed 1 night in Jul 2024