My room was very clean and neat, shower room was very clean. I loved being able to keep the window open all night - something I can't do in Premier Inn! Comfortable bed. The breakfast experience was slightly random with only 1 member of staff on duty. If i needed anything, it was a considerable time till she returned to the room. Not her fault, she was obviously busy behind the scenes. Otherwise, she was friendly, hrlpful, polite as were other staff members I met. One downside of having an open window overlooking the courtyard area - there was a canopied smoking area outside the bar so all the chat and smoke made its way into my room.