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Peshawar Serena Hotel

4.5 star property

Photo gallery for Peshawar Serena Hotel

Exterior
Interior
Deluxe Double Room
Executive Suite
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Khyber Road, Peshawar, Khyber Pakhtunkhwa, 25000
  • Bala Hisar Fort
    ‪10 min walk‬
  • Arbab Niaz Stadium
    ‪3 min drive‬
  • Qissa Khawani Bazaar
    ‪4 min drive‬
  • Peshawar (PEW-Peshawar Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, bathrobes

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed and 1 Double Bed

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Shower, free toiletries, hair dryer, bathrobes

Executive Room

  • Sleeps 2
  • 1 Double Bed

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Property entrance

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  • Parking included
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The price is AU$100
for 1 room
includes taxes & fees
24 Mar - 25 Mar
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About the area

Peshawar

Located in Peshawar, Peshawar Serena Hotel is within a 15-minute walk of Bala Hisar Fort and Mahabat Khan Mosque. .This luxury hotel is 1 mi (1.7 km) from Shāhi Bāgh and 1.3 mi (2 km) from Arbab Niaz Stadium.

What's nearby

  • Bala Hisar Fort - 10 min walk - 0.9 km
  • Peshawar Museum - 19 min walk - 1.6 km
  • Arbab Niaz Stadium - 3 min drive - 2.1 km
  • Qissa Khawani Bazaar - 4 min drive - 2.6 km
  • University of Peshawar - 13 min drive - 9.3 km

Getting around

  • Peshawar (PEW-Peshawar Intl.) - 15 min drive

Restaurants

  • ‪Nisar Charsi Tikka - ‬20 min walk
  • ‪Khyber Charsi Tikka - ‬11 min drive
  • ‪Jans Deli - ‬9 min drive
  • ‪Shiraz - ‬7 min drive
  • ‪Sadaqat Juice Shop - ‬12 min drive

About this property

Peshawar Serena Hotel

Luxury hotel with 3 restaurants and a full-service spa
Peshawar Serena Hotel offers 139 air-conditioned accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 139 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Peshawar Serena Hotel has 3 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Doorbell and phone notification
  • Lever door handles
  • Magnifying mirror
  • Step-free path to entrance
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free minibar
  • Local meal delivery service

More

  • 4G smartphone data speed
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Smartphone
  • Smartphone free calls (unlimited)
  • Smartphone data usage (unlimited)
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 10:30 PM
No pets and no service animals are allowed at this property

Peshawar Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

immi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overly priced not deserved that
Stayed 3 nights in Sep 2024

10/10 Excellent

Rahmatullah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect about my stay at Serena Hotel Peshawar. It’s my go to place whenever I visit Peshawar, Pakistan. The staff is very friendly and accommodating and I love almost everything about Serena Peshawar. They are doing a great job. Can’t wait to visit once again.
Stayed 1 night in Aug 2024

10/10 Excellent

Toshihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tariq

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new rooms and excellent customer service!
Serena Peshawar is in the middle of a long term refurbishment and we were give one of the new refurbished rooms and all I can say is wow what an amazing improvement! Clean modern contemporary designed rooms and excellent service esp from Mr Arif Baloch who made sure that we were v well looked after during our stay. We look forward to returning.
Stayed 3 nights in May 2024

10/10 Excellent

Rabaab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

MUSTASAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Serena Peshawar was a memorable one.
Stayed 3 nights in Nov 2023

2/10 Terrible

FARHAN

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing Experience Due to Ongoing Construction Rating: ⭐ I recently stayed at the Peshawar Serena Hotel and unfortunately had an extremely disappointing experience. The hotel's ambiance was completely ruined by ongoing construction work. The noise was incessant throughout the day, starting early in the morning and persisting well into the evening. The construction noise was not only disruptive but also made relaxation or conducting any work impossible. It was impossible to enjoy any peace or quiet within the hotel premises. The lack of consideration for guests' comfort during this renovation period was truly disheartening. Moreover, the website or booking platform failed to mention the ongoing construction, which would have been crucial information for potential guests to know before making a reservation. This lack of transparency is completely unacceptable. Given the circumstances, I cannot recommend the Peshawar Serena Hotel until the construction work is completed and the noise issues are resolved. It was an incredibly disappointing and unpleasant stay, and I hope the management takes steps to inform future guests about such disruptions beforehand.
Stayed 2 nights in Nov 2023

6/10 Okay

Syma

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
the hotel is nice. a bit old and renovations are on the way. the food was good, but almost everything is spicy.
Stayed 5 nights in Sep 2023

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice staff and all envoirment was amazing
Stayed 1 night in Sep 2023