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Best Western Plus Philadelphia Bensalem Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Philadelphia Bensalem Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby
Lobby
Laundry room

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
3499 Street Road, Bensalem, PA, 19020
  • Benjamin Rush State Park
    9 min walk
  • Parx Casino and Racetrack
    17 min walk
  • Neshaminy Mall
    3 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia)
    13 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior
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includes taxes & fees
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About the area

Bensalem

When you stay at Best Western Plus Philadelphia Bensalem Hotel in Bensalem, you'll be in the suburbs, within a 15-minute drive of Parx Casino and Racetrack and Sesame Place. .This hotel is 0.7 mi (1.2 km) from Benjamin Rush State Park and 1.3 mi (2.1 km) from Cafe at Rothman.

What's nearby

  • Parx Casino and Racetrack - 17 min walk - 1.5 km
  • Neshaminy Mall - 3 min drive - 3.0 km
  • Philadelphia Mills - 5 min drive - 4.8 km
  • Sesame Place - 11 min drive - 12.9 km
  • Cairnwood Estate - 12 min drive - 11.3 km

Getting around

  • Trevose Station - 3 min drive
  • Philadelphia Intl. Airport (PHL) - 37 min drive

Restaurants

  • ‪Parx Casino and Racing - ‬4 min drive
  • ‪Chickie's & Pete's - ‬4 min drive
  • ‪360 at Parx Casino - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Best Western Plus Philadelphia Bensalem Hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Plus Philadelphia Bensalem Hotel offers 121 accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2024 to March 31 2025 (dates subject to change).
The property will be renovating from August 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub

Property is also known as

Holiday Inn Philadelphia Hotel Bensalem NE
Best Western Plus Philadelphia Bensalem
Best Western Plus Philadelphia Bensalem Hotel
Plus Philadelphia Bensalem
Best Western Plus Philadelphia Hotel
Best Western Plus Philadelphia Bensalem Hotel Hotel
Best Western Plus Philadelphia
Best Western Plus Philadelphia Bensalem Hotel Bensalem
Best Western Plus Philadelphia Bensalem Hotel Hotel Bensalem

Best Western Plus Philadelphia Bensalem Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 110 out of 1002 reviews" "
Rating 2 - Terrible. 134 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful desk clerk at check in. Settled a slight problem that popped up. Our thanks to him. Very comfortable, good breakfast area, very clean and courteous help in breakfast area also.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2024

8/10 Good

Kayla

Travelled with family
Was good
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Liked: Staff & service, room comfort
Smelly room
My first room even though it was designated as non-smoking, was smoked in. The front desk person quickly switched my room. The issue was when front desk questioned housekeeping, they admitted that they knew the room was smoked in but still put it into service.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Gym only one machine worked Jacuzzi was broke alot of construction going on bugs in room outlet was open wires were loose was a mess of a place and number on room was missing how could you list this place only reason I stayed because my son had a commitment close bye.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool and close to stores and free parking .but hotel needs alot of work under construction every were and Jacuzzi was under construction not good.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was and older hotel but clean. Not much noise heard. Beds were very comfortable.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Bensalem to stay every summer for a few days to take my daughter to Sesame Place. We always enjoy our stay. The only one thing was when i checked in mind you it was already 12:15 am when we arrived. The gentleman at the front desk looked up my info, took my card to charge the deposit. After everything went through and approved, he stated it didnt go through and i had to re swipe. When i pulled it up in my bank account, i showed him that it did go through and it was definitely pending on my end. By means i had my 3 year old in my arms he let me go up to the room. Everything was good on my end but wasnt sure if that was just a glitch in the system or maybe the gentleman was new and just didnt know what he was doing. Other than that everyone and everything was wonderful! Thank you for making us feel right at home!!
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Travis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a room that had someone already in it, thank God the person had the lock on the door I could have walk in. My room had no desk chair, the sofa had a rip in it, the 2nd room I was given smell like cigarette smoke.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

6/10 Okay

Miranda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Nickesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

6/10 Okay

Troy

Travelled with family
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

charles

Travelled with family
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Jul 2024

10/10 Excellent

Marchegiani

Stayed 1 night in Jun 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito do café da manhã , excelente tinha muitas opções !
Stayed 1 night in Jul 2024

6/10 Okay

Danielle

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Decent.
it was relatively quiet during the week nights I stayed for 2 nights. The check in took longer than usual and I had terrible with my key card in the beginning. After I finally got in the room it was ok. The amenities are good. Fridge microwave shower tub all the usual things you’d expect there to be. The fitness center was very small but equipped with a few work out machines that I liked, weights, and a television.. The pool was clean and empty for most of the time. There was also a hot tub. I enjoyed swimming by myself for a while. In the afternoon more people came in as I was leaving. I’m sure weekends are not as quiet though. The room was average but i did notice there was a raised floor board close to the wall & carpet was slightly damp. (Not from me) overall it was alright for the price. Breakfast was good. I recommend staying if you want a cheaper place with a pool. not a bad deal for the Amenities & comfortable bedding.
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jul 2024