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Sheraton Philadelphia University City Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Philadelphia University City Hotel

Lobby
Reception
Exterior
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    3 min walk
  • Spread Bagelry
    1 min walk
  • 36th St Portal Tram Stop
    1 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    14 min drive

Room options

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton University City

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1006)
The price is AU$301
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Homewood Suites by Hilton University City

About the area

Philadelphia

Sheraton Philadelphia University City Hotel is centrally located in Philadelphia, a 3-minute walk from Drexel University and 11 minutes by foot from Children's Hospital of Philadelphia. .This hotel is 0.7 mi (1.1 km) from University of Pennsylvania and 1.4 mi (2.2 km) from Philadelphia Zoo.

What's nearby

  • Drexel University - 3 min walk
  • Children's Hospital of Philadelphia - 11 min walk
  • University of Pennsylvania - 13 min walk
  • Philadelphia Zoo - 3 min drive
  • Philadelphia Museum of Art - 3 min drive

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 12 min walk
  • Philadelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Pod - ‬3 min walk
  • ‪Elixr Coffee - ‬4 min walk
  • ‪Jimmy John's - ‬4 min walk
  • ‪Sang Kee Noodle House - ‬1 min walk

About this property

Sheraton Philadelphia University City Hotel

Hotel with a 24-hour fitness center, a quick walk to Drexel University
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 332 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a ballroom.
Enjoy a satisfying meal at Sang Kee Noodle House serving guests of Sheraton Philadelphia University City Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 3-12 for adults and USD 3-12 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 12 for adults, and USD 3 to 12 for children
  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mara

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and facility, convenient walk to everything in the area esp Penn, attached parking garage, friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

Arun

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

2/10 Terrible

Kelli

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in later as we were only staying because my grandson had an apt at CHOP and they were close by. The front desk girl was young, could not give us proper directions on how to park. You must go down the street, circle around, and use a garbage. She DID NOT tell us none of the elevators from the garage to get to the hotel were working but per security she knew. We had to walk down 3 ramps in the garage to get to the hotel with an infant, luggage, at 12:30-1am. When we got to the entrance from the garage to the hotel, the entrance was not open. It was my daughter, myself, and an infant with luggage and baby needs and I was not walking out and down the street to get to the entrance. I banged on the door and the very unfriendly security man who smelled like weed did let us in but NO ONE offered any assistance or help at all. When I asked if they knew the elevators were not functioning he said YA. I said did the front desk girl know- he said YA. Not Im sorry- not may I help or get you some assistance ....NOTHING. The hotel floor 10 was DIRTY. It's old, the hall had spilled liquid all over the middle of the halls- rooms were old and gross. Don't stay here
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Keri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janterria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Syed

Stayed 1 night in Sep 2024

8/10 Good

Leland

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great. Many restaurants to choose from and the access to Drexel and U Penn is perfect. The hotel will hopefully go thru a renovation soon and the amenities will be available
Stayed 1 night in Sep 2024

8/10 Good

Side

Stayed 5 nights in Aug 2024

6/10 Okay

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Chenxi

Stayed 1 night in Aug 2024

10/10 Excellent

LI, Chino Hills

Stayed 1 night in Aug 2024

10/10 Excellent

Fabiana

Stayed 3 nights in Aug 2024

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service
Front desk employee was excellent
Stayed 1 night in Aug 2024

8/10 Good

VALENCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Access to resources
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Priyadarshee, Excelsior

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Sheraton is a great place to stay if you're visiting UPenn or surrounding businesses. If you pay for overnight parking, it is good till 6 pm, including day you check out. No stars taken off but a couple of things -- need stir sticks for coffee kits in the room. -- Saw new charge for more than 2 occupants. Small, but c'mon!
Stayed 1 night in Aug 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate hotel. Spotless rooms. Beds and pillows were one of the best I’ve ever slept on. Super nice and professional front desk staff. Gorgeous city view from the 11th floor. They offer garage parking right at the hotel but keep in mind that it is $35 per night to park there as a guest. Parking is not free. We stayed at this hotel for a concert at The Mann and it was an easy 15 minute drive. We would definitely stay here again!
Stayed 1 night in Aug 2024

8/10 Good

Jim, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

8/10 Good

jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air conditioning did not work in one of our rooms.
Stayed 2 nights in Aug 2024