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Sonder The Heid

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder The Heid

Apartment, 1 Queen Bed with Sofa bed | Private kitchen
Interior
Apartment, 1 Queen Bed with Sofa bed
Rooftop terrace
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Outdoor space
    Outdoor space
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Washer
    Washer

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    8 min walk
  • City Hall
    10 min walk
  • Love Park
    10 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    17 min drive

Room options

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | Interior

Loft, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Queen Bed with Sofa bed

Apartment, 1 Queen Bed with Sofa bed | Living area

Apartment, 1 Queen Bed with Sofa bed

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed

Apartment, 1 King Bed with Sofa bed | Living area

Apartment, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Dining

Superior Apartment, 2 Bedrooms

  • 135 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 84.1 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed, Accessible

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Sonder The Witherspoon
Kitchen
Washer
Dryer
Free WiFi
4.4 out of 5, Excellent, (1291)
The price is AU$425
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sonder The Witherspoon

About the area

Philadelphia

Located in Philadelphia (Center City), Sonder The Heid is within a 15-minute walk of Reading Terminal Market and Pennsylvania Convention Center. .This aparthotel is 1.2 mi (2 km) from Rittenhouse Square and 1.4 mi (2.3 km) from Liberty Bell Center.
View more Aparthotels in PhiladelphiaOpens in a new window

What's nearby

  • Reading Terminal Market - 8 min walk - 0.7 km
  • Pennsylvania Convention Center - 12 min walk - 1.0 km
  • Liberty Bell Center - 2 min drive - 2.3 km
  • Rittenhouse Square - 2 min drive - 2.1 km
  • Philadelphia Museum of Art - 3 min drive - 2.6 km

Getting around

  • Philadelphia Temple University Station - 4 min drive
  • Race Vine Station - 4 min walk
  • Philadelphia Intl. Airport (PHL) - 17 min drive

Restaurants

  • ‪A La Mousse - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Elixr Coffee Roasters - ‬3 min walk
  • ‪Bread Top House - ‬7 min walk
  • ‪Underground Arts - ‬2 min walk

About this property

Sonder The Heid

Aparthotel with a fitness center, a quick walk to Reading Terminal Market
Sonder The Heid offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 96 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch flat-screen televisions are provided, with digital programming available. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Guests will find features like a virtual front desk.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Free WiFi

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Microwave
  • Oven
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Soap
  • Shampoo
  • Towels provided
  • Toilet paper
  • Hairdryer

Entertainment

  • 42-inch flat-screen TV with digital service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 96 rooms
  • 8 floors
  • Built in 2020
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 913735

Sonder The Heid Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 225 out of 382 reviews" "
Rating 8 - Good. 71 out of 382 reviews" "
Rating 6 - Okay. 34 out of 382 reviews" "
Rating 4 - Poor. 27 out of 382 reviews" "
Rating 2 - Terrible. 25 out of 382 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharhonda

Business traveller
Liked: Cleanliness, room comfort
It was try comfortable. My new go-to place.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Jul 2024

4/10 Poor

Homer

Entry codes did not work and it was difficult to get help
Stayed 5 nights in Jul 2024

10/10 Excellent

Roxana

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhihao

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Trent

Liked: Cleanliness, property conditions & facilities
1. Took forever to get in the unit because the access code was not working. After 20 minutes talking to someone we called back and were given a secondary/back up code to get in. 2. Air conditioner in the downstairs unit made vibrating sounds so we could not use it at night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patricio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bathrom sink was blo
Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

On my first day in my room, the already unintuitive sounding smart lock didn’t work at all and had to have its batteries replaced which took an hour of weird customer support. THEN neighbors downstairs were noisy (which I appreciate was dealt with quickly) and the curtains bad. The Roku TV was also slow and terrible. On the plus side, the kitchen is great, the bathroom was pretty solid and refilling things like Tide pods for the laundry or remote batteries was super easy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Darien

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

adriana

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great place for a solo trip.
This was a solo travel, and the place was amazing! It was really clean, loved the mural in the room, and the washer/dryer was really convenient. The location did seem a little shady but its within walking distance of so much! The only issue was the freezer kept beeping. I didx notify Sonder and they were able to fix it while i was out. However, it started up again and I just left it as it was. That was my own personal decision. Overall, everything was amazing!
Stayed 5 nights in Jun 2024

10/10 Excellent

Nicholas A.

Stayed 17 nights in Jun 2024

10/10 Excellent

shadai

Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean
Stayed 6 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great place for a long weekend!
Cute place. Very clean. The rooftop is amazing. The location was good. Easy walking distance to the Reading Terminal Market and City Hall. Bikes are close by to ride to other locations around the city.
View from the rooftop.
Stayed 4 nights in Jun 2024

8/10 Good

Daniel Kenneth, Alachua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Sonder Heid was very convenient to downtown Philadelphia within walking distance to Reading Market. The place itself was quiet and remodeled beautifully with all the convenience of home. There is a full kitchen laundry room, living room bath and bedroom. The Loft on the 9th floor provides a spacious room a gym and spectacular view of Philadelphia.. Although the bathroom sink drain was very slow to drain and the blinds in the living room would not completely close and a slow elevator lol , We still enjoyed the peaceful climate at the Sonder Heid .
Stayed 5 nights in Jun 2024

2/10 Terrible

Adrian

Business traveller
Liked: Cleanliness
Disliked: Amenities
This is worse hotel I’ve stayed at ever! First off absolutely NO parking. Creepy area. Even thou there’s a police station down the block it was still skittish. NO hot shower semi warm. Bathroom faucet felt like I was in a 3rd world country. Water barely came out. NO regular cable. So NO local news. You have to watch stream apps. Just a janky place over all. I don’t recommend staying here. I wanted to cancel once I found out there’s NO front desk. They told me no worries you can get a full refund, just contact Expedia who I went thru. I called them and they told me to hold on that they were going to call Sonder and ask them if I could cancel. Had me waiting for 2 mins and then they tell me that I cannot get a refund. And if I canceled I would not get anything back at all. So I was forced to keep the room. I was furious!! NEVER AGAIN will I go back!!
Stayed 3 nights in Jun 2024

10/10 Excellent

adriana

Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, room comfort
A great location.
Check-in was seamless, keypad entry to hotel and room was sent well beforehand and worked as instructed. The property was in a central location of Philadelphia. An easy walk to downtown, Chinatown and old city. Clean room, spacious, almost like a home away from home.
Stayed 1 night in Jun 2024

10/10 Excellent

Shari

Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stay here every time we come to Philadelphia. The rooms are visually impressive, clean and spacious. The rooftop is a marvel. The staff is friendly and accommodating.
Stayed 4 nights in Jun 2024