The Windsor Suites

4.0 star property

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, in-room safe, individually decorated
Fountain
2 bars/lounges
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Rittenhouse Square
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Club Studio, 1 King Bed (Premium Club Level)

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Club Room (Premium Club Level, Murphy)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Skyline Club Level)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 79 sq m
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • City view
  • 90 sq m
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Balcony

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Double Bed

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Studio, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

  • City view
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

About the area

Philadelphia

A stay at The Windsor Suites places you in the heart of Philadelphia, within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square. .This hotel is 0.4 mi (0.6 km) from Fairmount Park and 0.5 mi (0.8 km) from Reading Terminal Market.

What's nearby

  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Reading Terminal Market - 10 min walk - 0.9 km
  • Rittenhouse Square - 11 min walk - 0.9 km
  • Liberty Bell Center - 2 min drive - 2.3 km
  • Philadelphia Museum of Art - 2 min drive - 2.3 km

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • ‪Local - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Urban Farmer - ‬3 min walk
  • ‪Tir Na Nog - ‬2 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk

About this property

The Windsor Suites

Hotel with 2 restaurants, a short walk to Fairmount Park
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at Con Murphy’s Irish Pub, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Philadelphia? This hotel has 3544 square feet (329 square meters) of space consisting of conference space and 4 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,544 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1079 out of 1737 reviews
Rating 8 - Good. 324 out of 1737 reviews
Rating 6 - Okay. 167 out of 1737 reviews
Rating 4 - Poor. 72 out of 1737 reviews
Rating 2 - Terrible. 95 out of 1737 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this property. The room was comfortable and the setup of the room was great for our needs. The bed and pillows were very comfortable! We really enjoyed the complementary drinks at the restaurant in front of the hotel and the food at that restaurant was really delicious…especially the desserts! We would definitely stay at this hotel again!
Stayed 1 night in Jan 2025

10/10 Excellent

Damien, Delray Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a lively bar downstairs called Con Murphy's. Also the hotel provided 2 free drink vouchers which was terrific.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jan 2025

10/10 Excellent

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the feel of a small boutique hotel, great staff, friendly. and personable. Loved my stay. Will definitely come back .
Stayed 2 nights in Jan 2025

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge 850 sq foot room. Great living room and kitchen.
Stayed 1 night in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Robert, Philadelphia

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I checked in with 5 days reserved, however my first night was reserved directly through hotel, and not Expedia. We paid for a better room for the 4 nights but made a small error with the first night. Even though the hotel was empty due to the time of year, the front desk agent would not put us in the room we would be staying in for the other 4 nights. The price difference was only $15.00 which I would have gladly paid since I was already paying $1200. for my stay. The lady said the room was not available. The next morning when I called to ask when my new room would be available, I was told it was READY-AT 9:00 AM! That means it was also ready last night at 7:00 pm when I checked in. After checking in the new room, I went to the front desk to mention that the sink in the bathroom was clogged,(as was the sink in the previous room). She was very curt and not interested in my problem. Just said" oh yes, we can look at it. I asked the employee why she seemed to be "short" with me and she said that she didn't feel well. The rooms are very drafty. inadequate tiny heaters to warm a vacuous space. this was my 4th stay at the hotel and my least enjoyable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alaa

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 6 nights in Jan 2025

6/10 Okay

Lois, Avalon

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Kevin, who was our bell-hop attendant, was amazing!! Very professional yet laid back. Accommodating to our needs and requests. Front desk staffpersons need to speak slower and not so "rushed" because they're trying to sound "effecient" which turned out to sound dismissive when we're trying to check-in and communicate the fees for incidentals and deposit. Also there should be a list provided for guests listing what items are listed as incidentals. We were afraid to touch anything that we didn't bring, ie: dish liquid, dishware, coffee. All that was tagged with a price was the $4 bottled water.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Providing guests with a free bottle of water would be nice.
Stayed 1 night in Jan 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very roomie.
Stayed 1 night in Dec 2024

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was amazing i’m coming back for sure
Stayed 1 night in Dec 2024

8/10 Good

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only issue was the $55 valet fee i didn’t know about
Stayed 1 night in Dec 2024

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great. They even allowed me early check in at 2pm when a room was free. Only issue was that the room I had was very cold. HVAC man come up with a space heater which really helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank, Hickory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check- in with Andrea was perfect
Stayed 5 nights in Jan 2025