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HM Grand Central Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HM Grand Central Hotel

Indoor pool
Exterior
Sports facility
Indoor spa tub
Grand Suite, 1 King Bed, City View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
#42, Street 208, Village II, Sangkat Boeung Reang, Khan Daun Penh, Phnom Penh
  • Royal Palace
    10 min walk
  • Orussey Market
    11 min walk
  • Central Market
    12 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    29 min drive

Room options

View all photos for Premier Double Room, 1 King Bed, City View

Premier Double Room, 1 King Bed, City View | City view

Premier Double Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | City view

Deluxe Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Twin Room, 1 Bedroom, City View

Premier Twin Room, 1 Bedroom, City View | City view

Premier Twin Room, 1 Bedroom, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View | City view

Family Room, 1 Bedroom, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View | City view

Grand Suite, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed | City view

Superior Single Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About the area

Phnom Penh

With a stay at HM Grand Central Hotel, you'll be centrally located in Phnom Penh, within a 5-minute drive of Royal Palace and Riverside. .This spa hotel is 1.4 mi (2.3 km) from NagaWorld Casino and 0.5 mi (0.8 km) from Sorya Shopping Center.

What's nearby

  • Royal Palace - 10 min walk - 0.9 km
  • Central Market - 12 min walk - 1.0 km
  • National Museum of Cambodia - 13 min walk - 1.2 km
  • NagaWorld Casino - 2 min drive - 2.3 km
  • Phnom Penh Night Market - 3 min drive - 2.4 km

Getting around

  • Phnom Penh Railway Station - 2 min drive
  • Phnom Penh Intl. Airport (PNH) - 27 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪The Deck - ‬2 min walk
  • ‪85°C Daily Café - ‬5 min walk
  • ‪The Mekong - ‬1 min walk
  • ‪Killiney Kopitiam - ‬5 min walk

About this property

HM Grand Central Hotel

Hotel with a full-service spa, near Royal Palace
HM Grand Central Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary manager's reception is offered each day.
HM Grand Central Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 11 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HM Grand Central Hotel Phnom Penh
HM Grand Central Phnom Penh
HM Grand Central
HM Grand Central Hotel Hotel
HM Grand Central Hotel Phnom Penh
HM Grand Central Hotel Hotel Phnom Penh

HM Grand Central Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 126 reviews" "
Rating 8 - Good. 46 out of 126 reviews" "
Rating 6 - Okay. 12 out of 126 reviews" "
Rating 4 - Poor. 4 out of 126 reviews" "
Rating 2 - Terrible. 5 out of 126 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky bar is beautiful and offers good value on food/drinks. It’s a good place to work and is open until 11pm. It is the same atmosphere you would expect at a high end restaurant. The laundry service offered is very convenient. The room is very nice with a very good air conditioning system. The gym offers dumbbells up to 10kg which are quite light, but there are cable machines which still allow you to get in a good workout. It is also very well connected to the city with tuk tuks available to get you to the key tourist attractions quickly. Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good area, a short tuk tuk ride away from the key points in Phnom Pehn.
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
In general, the facilities are reasonable and room are clean. However, hotel not flexible for even extension of 0.5 hr on check out time and staff seem to constantly change her position. This is the only hotel that I ever encountered such strict restriction
Stayed 2 nights in Dec 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Kevin P.

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Everything was fine. There was nothing particularly special or extraordinary about the property. I was a little upset that after a stay of 13 or 14 nights in this hotel they refused to allow my wife to check out 30 minutes late the morning following my departure. Their breakfast buffet was average and I thought it was a little overpriced. Nice restaurants in the area charge less and have a much better selection.
Stayed 13 nights in Aug 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with nice pool. Roms clean and comfy. Close to most places.
Stayed 3 nights in Jun 2023

10/10 Excellent

Mengkheang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good staff. Not far from riverside. Have stayed there twice.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tonu

Stayed 4 nights in Jun 2023

4/10 Poor

john

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No safe, no WiFi, ID must be held in reception
I stay in hotel more than 6 months of the year. I’ve been to thousands of hotels. I rarely leave reviews but felt compelled due to the poor experience I had Firstly, upon check in the hotel had faulty WiFi, no connection at all, and it would be that way for my entire 5 day stay - crucial issue for most people but luckily I had a mobile hotspot connection The second issue is I brought a guest one of the days - the hotel make your guests deposit their ID/passport - a scan and signature from me the room holder, is not enough, they’ll force you to leave physical ID in reception until you leave - this is a ridiculous policy holding guests ID for ransom The third issue is the safety deposit box is faulty, it has limescale within the battery unit. Which means sometimes it randomly powers off and you cannot get your belongings. Despite leaving a cash deposit on check in, you cannot bill breakfast to your room. You have to bring physical cash every morning to have breakfast. One of the days the safe was faulty and my money and wallet was locked inside the safe. I went to breakfast and explained the issue to them and they refused to let me bill breakfast to my room or pay by Apple Pay This hotel has bad service - all of the staff are rude, I know it’s a cheap hotel but kindness and good service costs nothing If you need WiFi, or a safe in your room, or you don’t want to surrender your guests ID as collateral (despite then having card and prepaid deposit) then avoid
Stayed 5 nights in May 2023

10/10 Excellent

Thon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it a lot cuz they are good people!!
Stayed 17 nights in May 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to most places. Excellent staff, keen to help. Transport always available
Stayed 21 nights in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great breakfast. Many useful amenities
Stayed 2 nights in Apr 2023

8/10 Good

Ollie

Liked: Property conditions & facilities, room comfort
Nearly great.
Overall we were pleased with our stay, nice rooftop pool, modern rooms, and huge bed! The gym has plenty of equipment, and the location is good. Only downside for us was that our room wasn’t cleaned properly and used tissues were left from previous occupants, we requested for these to be removed (which they were eventually), but the service was a little poor with no apology and no acknowledgment of this being a hygiene issue. Would have liked our request to have been taken more seriously, especially off the back of the Covid-19 pandemic.
Stayed 3 nights in Mar 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city hotel.
Good city hotel. Short tuk tuk ride from royal palace end river. Ideal for a short stay.
Stayed 3 nights in Mar 2023

10/10 Excellent

Douglas, Ballston Spa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. The staff is excellent, the pool is nice and the area is very walkable.
Stayed 12 nights in Feb 2023

4/10 Poor

julian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service way below standard
This was the fourth time staying here as each of the previous stays were good. However this will be the last time we stay there due to unsatisfactory service. In particular, the nightshift male front desk cover. He was particularly rude to my partner. He asked her for ID which was unwarranted, knowing full well I did not understand what he was questioning about. He was clearly not asking other guests the same. On a second occasion he was reluctant to say the least, to help with a problem with our keycard to the room. He claimed it was expired even though he had just watched me use it to gain lift access. In addition many, but not all, of the staff seemed uninterested in helping out with simple requests. This was disappointing as on previous visits that was not the case.
Stayed 6 nights in Feb 2023

10/10 Excellent

Savong

Liked: Cleanliness, staff & service, amenities
I loved it
Stayed 4 nights in Feb 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool area with sun and shade. However mainly for sunbathers. Why not add a few umbrellas for those guests that cannot lie in the sun. Area around the hotel lacks restaurants
Stayed 4 nights in Feb 2023

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff convenient location