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Palace Gate Hotel & Residence By EHM

4.0 star property

Photo gallery for Palace Gate Hotel & Residence By EHM

Full-sized fridge, microwave, dishwasher, coffee/tea maker
Point of interest
Interior entrance
Lobby sitting area
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Spa
  • Parking included
  • Room service

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Cambodia-Vietnam Friendship Monument
    ‪2 min walk‬
  • Riverside
    ‪5 min walk‬
  • Royal Palace
    ‪7 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Room options

View all photos for Family 2-Bedroom Suite

Family 2-Bedroom Suite

Family 2-Bedroom Suite

  • 110 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin

Studio Twin

Studio Twin

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite

  • 73 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for King Suite

King Suite

King Suite

  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double

Studio Double

Studio Double

  • 50 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

Premier Double

Premier Double

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Palace Gate Hotel & Resort By EHM

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (507)
The price is AU$166
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Palace Gate Hotel & Resort By EHM

About the area

Phnom Penh

With a stay at Palace Gate Hotel & Residence By EHM, you'll be centrally located in Phnom Penh, within a 10-minute walk of Riverside and Royal Palace. .This spa aparthotel is 0.4 mi (0.7 km) from Independence Monument and 0.8 mi (1.3 km) from National Museum of Cambodia.
View more Aparthotels in Phnom PenhOpens in a new window

What's nearby

  • Royal Palace - 7 min walk
  • Independence Monument - 8 min walk
  • NagaWorld Casino - 11 min walk
  • National Museum of Cambodia - 14 min walk
  • Phnom Penh Night Market - 3 min drive

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh Intl. Airport (PNH) - 34 min drive

Restaurants

  • ‪Banana Tree Restaurant - ‬9 min walk
  • ‪Café Amazon - ‬5 min walk
  • ‪Mealea Restaurant - ‬7 min walk
  • ‪Brown Coffee and Bakery - ‬2 min walk
  • ‪Limoncello Pizzeria & Restaurant - ‬1 min walk

About this property

Palace Gate Hotel & Residence By EHM

Art Deco aparthotel with a full-service spa connected to a shopping center in Phnom Penh
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
Make yourself at home in one of the 54 air-conditioned rooms featuring fireplaces and LED televisions. Rooms have private balconies. Kitchenettes are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This Art Deco aparthotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Palace Gate Hotel & Residence By EHM has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Khmer

Property amenities

Pool/Spa

  • Indoor pool
  • Full-service spa
  • Massages
  • Spa services
  • Deep-tissue massages
  • Thai massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 per person
  • 1 restaurant
  • Manager's reception (free)
  • Minibar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 35.0 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Towels provided
  • Free toiletries
  • Slippers

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable service

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Connected to a shopping centre
  • Near the boardwalk
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • Theme parks nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 54 rooms
  • 9 floors
  • 1 building
  • Built in 2013
  • Art Deco architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Palace Gate Hotel & Residence By EHM Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 312 reviews
Rating 8 - Good. 79 out of 312 reviews
Rating 6 - Okay. 25 out of 312 reviews
Rating 4 - Poor. 6 out of 312 reviews
Rating 2 - Terrible. 11 out of 312 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay at the Palace Gate Hotel! Our suite was huge and comfortable, with great views. The common areas are lovely. The staff were all super nice and helpful in the hotel (less so in the restaurant for breakfast). Communication was excellent starting even before our arrival. We would skip the breakfast buffet next time though, since the staff couldn’t care enough to keep hot coffee available, and the supposedly warm food was usually cold. The food selection wasn’t great either. I hear the restaurant is good for dinner though, so it must be run by a different team in the evening.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is an excellent choice for any visitor willing to explore Phnom Penh. The rooms are spacious, clean and confortable, the hotel is located in the proximity to all the important features of the city, and the staff are very helpful. This would be an excellent choice for any traveler.
Stayed 2 nights in Nov 2024

6/10 Okay

Regina

Excellent masseuse
Stayed 2 nights in Nov 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024

10/10 Excellent

RICARDO DEL

Liked: Cleanliness, amenities, property conditions & facilities
Overalll a very nice hotel , not perfect , but everyone of the staff did their part to accommodate any request , thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilkie

Liked: Cleanliness, room comfort
Fresh towels waiting for you for your swim
Beds ready for you to relax after a good swim
What you see when the doors of the elevators closes?
Indoor swimming pool
Stayed 3 nights in Aug 2024

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024

10/10 Excellent

Sareang

Liked: Cleanliness, property conditions & facilities
Overall great hotel. The bathroom was a little dated compared to the rest of the hotel but otherwise we enjoyed our one night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Seyha

Stayed 2 nights in Jul 2024

8/10 Good

Sophorn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kama

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is near royal palace, 2 parks nearby and seen from balcony, a few famous landmarks within walking distance. Quiet neighbourhood with easy access to transport and restaurants. Security staff were very friendly and helpful. Room was clean and spacious with good air conditioning and lots of hot water. The hotel was very clean inside and outside (staff were always seen cleaning). Strong blast of AC with a jasmine scent as soon as you walk though the main door which is great when you come in from the heat outside. Food from restaurant at the hotel were mediocre though (ordered steak which were so tough to cut/chew). Only complaint would be that they allow prostitutes into the hotel. When coming back to the hotel one evening, I watched as a guest brought a prostitute in, walked by reception, and to the elevator. Reception didn't say anything even though they saw. I ended up in the elevator with them and it was awkward to listen to them talk (there is only 1 elevator and it's very slow).
Stayed 9 nights in Jun 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
It's really nice Close to attractions The food in the Restaurant good But the coffee ☕ today was undeniable
Stayed 2 nights in Apr 2024

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024

8/10 Good

Brian, Tacoma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s close to the palace, museum, train station and casinos!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Hannelore

Liked: Cleanliness, room comfort
Walking distance to all main attractions
I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance, It’s safe for solo females, Hotel is nice with a beautiful pool. Has interesting views to a next pagoda you can understand more about monks life.
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024

10/10 Excellent

ali

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Milo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property and the service. We will return next year with our team. The staff took excellent care of us. The room are spacious and clean. The beds are GREAT! And that says a lot for Cambodia beds.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large room with very comfortable bed and great hot shower. Huge views from the balcony on the 9th floor. The staff was excellent and the breakfast superb. It was easy to walk from the hotel to explore, but when a car or tuk tuk was needed they were there rapidly. Great experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Narin, Hayward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful older hotel with the most spacious room and the most kindest/friendliest, hospitable staff. They aim to please each guest no matter what is requested. The beds and pillows are soft and comfy. The balconies have a great view of the city and/or of the big Pagoda across the street. I didn’t even mind the monks early chanting some mornings. It was very spiritual and good for my soul. The hotel restaurant is also very convenient and I recommend their daily breakfast with differing daily menus which was quite delicious ranging from western foods to some local Khmer dishes. I regret that I didn’t have any time to swim in their indoor pool since I was out and about most of the time that I was there. I especially appreciate that the hotel offer multiple security guards posted at the entrance on the street which made me feel very safe while I was staying there. They were also very kind always offering a helping hand into or out of my transportation and they are best at keeping eager tuk tuk drivers at bay. All of their staffs daily acknowledgments and smiles left a very warm impression in my heart. I would recommend this hotel to anyone, I would be delighted and very satisfied to be able to return to the Palace Gate & Residence again someday.
Stayed 4 nights in Dec 2023