Apsor Palace Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apsor Palace Hotel

Exterior
2 outdoor pools
View from property
Point of interest
Deluxe King with Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
#14-16, St 258, Sangkat Chaktomuk Khan Daun Penh, Phnom Penh
  • Riverside
    1 min walk
  • Cambodia-Vietnam Friendship Monument
    3 min walk
  • Riverfront Park
    4 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    35 min drive

Room options

Deluxe King with Balcony

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Twin with Balcony

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Phnom Penh

With a stay at Apsor Palace Hotel, you'll be centrally located in Phnom Penh, steps from Riverside and within a 10-minute walk of Royal Palace. .This hotel is 0.3 mi (0.5 km) from Silver Pagoda and 0.6 mi (1 km) from Independence Monument.

What's nearby

  • Royal Palace - 7 min walk - 0.6 km
  • NagaWorld Casino - 10 min walk - 0.9 km
  • National Museum of Cambodia - 13 min walk - 1.1 km
  • Phnom Penh Night Market - 2 min drive - 2.2 km
  • Central Market - 3 min drive - 2.6 km

Getting around

  • Phnom Penh Railway Station - 4 min drive
  • Phnom Penh Intl. Airport (PNH) - 35 min drive

Restaurants

  • ‪Naga2 - ‬6 min walk
  • ‪Café Amazon - ‬7 min walk
  • ‪Mealea Restaurant - ‬5 min walk
  • ‪Brown Coffee and Bakery - ‬3 min walk
  • ‪Backyard Cafe - ‬4 min walk

About this property

Apsor Palace Hotel

Waterfront Phnom Penh hotel in Phnom Penh City Centre with 2 outdoor swimming pools
Apsor Palace Hotel offers 34 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.
Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and minibars. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
At Apsor Palace Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Apsor Palace Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 33 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 8 for adults and USD 6 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 6 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Queen Grand Boutique Hotel Phnom Penh
Queen Grand Hotel
Apsor Palace Hotel Hotel
Apsor Palace Hotel Phnom Penh
Apsor Palace Hotel Hotel Phnom Penh

Apsor Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 628 reviews" "
Rating 8 - Good. 256 out of 628 reviews" "
Rating 6 - Okay. 55 out of 628 reviews" "
Rating 4 - Poor. 15 out of 628 reviews" "
Rating 2 - Terrible. 11 out of 628 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chanthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

sokhorn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and helpful. Only thing is the pool is not really for swimming.
Stayed 3 nights in Apr 2024

4/10 Poor

greg

Great room disappointed in the balcony I hoping for a view instead got a view of building 6 ft away. Photos need to be updated and remove the ones that are outdated.
Stayed 4 nights in Mar 2024

8/10 Good

Dario

Stayed 1 night in Feb 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful staff, excellent room, perfect little rooftop pool area Will stay again if in the area
Stayed 1 night in Feb 2024

8/10 Good

Phear, Ormeau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

ray

I stayed here for two nights plus an extra night. The room was spacious & clean, breakfast was not all that good. Not much to chose from etc.The pool was very small & bar was not operating. Also i was charged twice upon check out for the extra night booked. Expedia already charged me for the booking as this was booked online, & hotel ended up charging as well. Since i left Phnom Penh to Siem Reap now, there is no way to discuss issue for a refund. Overall not the best experience for $70 per night.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, which I extended it twice... Definitely a hotel I would stay again in. The staff was very nice and friendly, very nice room, good internet, some English Channel on TV - roof top pool was nice, buffet breakfast very good. Royal Palace was 10-12 minutes walk, Aeon shopping mall 15-20 minutes walk, Naga casino 15 minutes walk, etc.
Stayed 2 nights in Nov 2023

8/10 Good

Gudmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Werry friendly with good atmosfer great location comfortable
Stayed 5 nights in Nov 2023

6/10 Okay

Bryan

Stayed 1 night in Nov 2023

10/10 Excellent

MD RASEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ngeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Mar 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, locatiob
Room was too dark (not enough natural light). Everything else was good - location, staff, service and standards. Thank you Queen Grand Boutique
Stayed 7 nights in Nov 2022

4/10 Poor

Maria Fernanda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is like under renewal phase so the conditions of the hotel were terrible!
Stayed 3 nights in Dec 2022

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found some staff very unfriendly and arrogant. Conditions were dirty and not maintained well. Flooring in my room was very water damaged and deteriorated . Stains on bedding. Stale smell in building.
Stayed 1 night in Sep 2022

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Mark

Disliked: Staff & service, amenities, property conditions & facilities
The property itself is fine. However, I booked on the basis of there being a restaurant, bar, sky pool as were promised in the online listings. None of these services are currently provided - and it has nothing to do with covid restrictions which have been lifted. It’s simply dishonest and misleading advertising. Not a way to run a business. 😡👎
Stayed 3 nights in Sep 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

8/10 Good

Kalyanee

Travelled with family
Liked: Staff & service, amenities
The place was not very clean but the workers was very nice and helpful.
Stayed 4 nights in Apr 2022

4/10 Poor

Terrence

Travelled with partner
Disliked: Amenities, property conditions & facilities
not much
Stayed 2 nights in Apr 2022

4/10 Poor

Terrence

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no restaurant, no roof top bar, room floors were dirty filth under the beds, windows and balcony could be be opened with a toothpick, reception never had currency to change to local currency, the pool is not a pool as it is only 12 inches deep which was fine as it was dirty overall 4 out of 10 would not recomend as it is a very tired property
Stayed 7 nights in Mar 2022

10/10 Excellent

AlanC, Portsmouth UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located very close to Independance Square, the Palace and the riverside. Overall very good and would highly recommend for short stay - we did 3 nights and were given a very appreciated early check-in because of our flight times. Faultless
Stayed 3 nights in Mar 2020

8/10 Good

Mevans, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff. Clean rooms and was also overall In the hotel. Food OK. Roof bar was also good but quiet.
Stayed 3 nights in Feb 2020

6/10 Okay

Eli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what we expected
Disappointed with cold water hot tub with one water jet working. Construction next door and a club with music until midnight. The staff was friendly though.
Stayed 3 nights in Jan 2020

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Good location for a lot of the places to visit - very helpful staff and easy to book day trips. The breakfast was good with a large selection of food. The rooftop bar had ok views and good variety of drinks. Not very big
Stayed 3 nights in Mar 2020