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Shangri-La Phnom Penh

4.5 star property

Photo gallery for Shangri-La Phnom Penh

Outdoor pool
Club Twin Room, City View (Horizon)
Bar (on property)
Lobby
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • Air conditioning

Explore the area

Map
Village No14, Sam Dach Hun Sen Rd., Tonle Bassac Commune, Chamkarmorn Dist, Phnom Penh, 120101
  • NagaWorld Casino
    ‪7 min walk‬
  • Royal Palace
    ‪3 min drive‬
  • Central Market
    ‪4 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Twin Room, City View (Horizon)

Minibar, in-room safe, individually decorated, individually furnished

Club Twin Room, City View (Horizon)

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, River View

View from room

Apartment, 1 Bedroom, River View

  • 90 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, River View

Deluxe Twin Room, River View

Deluxe Twin Room, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Horizon)

City view

Club Room, 1 King Bed, River View (Horizon)

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Horizon)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed, City View (Horizon)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Room, 1 King Bed (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

City Room, 1 King Bed (Deluxe)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

55-inch Smart TV with cable channels

Executive Suite, 1 King Bed, City View

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for City Room, 1 King Bed (Superior)

Minibar, in-room safe, individually decorated, individually furnished

City Room, 1 King Bed (Superior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View

View from room

Executive Suite, 1 King Bed, River View

  • 90 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for City Apartment, 1 Bedroom

View from room

City Apartment, 1 Bedroom

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, open 6:30 AM to 6:30 PM, free pool cabanas, pool umbrellas

Hyatt Regency Phnom Penh

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (157)
The price is AU$267
for 1 room
includes taxes & fees
7 May - 8 May
Hyatt Regency Phnom Penh

About the area

Phnom Penh

With a stay at Shangri-La Phnom Penh in Phnom Penh (Chamkar Mon), you'll be a 2-minute walk from Riverside and a 1-minute drive from Cambodia-Vietnam Friendship Monument. .This family-friendly hotel is 1.3 mi (2.1 km) from Royal Palace and 1.9 mi (3.1 km) from National Museum of Cambodia.

What's nearby

  • NagaWorld Casino - 7 min walk - 0.6 km
  • Royal Palace - 3 min drive - 2.2 km
  • Phnom Penh Night Market - 3 min drive - 3.2 km
  • Central Market - 4 min drive - 3.7 km
  • Tuol Sleng Genocide Museum - 4 min drive - 2.9 km

Getting around

  • Phnom Penh Railway Station - 13 min drive
  • Phnom Penh Intl. Airport (PNH) - 36 min drive

Restaurants

  • ‪Naga2 - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪BROWN Coffee and Bakery - ‬9 min walk
  • ‪Indochine @Nagaworld Hotel - ‬6 min walk
  • ‪កាហ្វេ​ ដយ​ ឆាង | ร้านกาเฟ ดอยช้าง - ‬12 min walk

About this property

Shangri-La Phnom Penh

Luxury hotel with 3 restaurants connected to a shopping center in Phnom Penh
Shangri-La Phnom Penh offers 303 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include single sofa beds. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 303 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phnom Penh? This hotel has 12379 square feet (1150 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Shangri-La Phnom Penh has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 29.43 for adults and USD 14.71 for children
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,379 square feet of conference space
  • 5 meeting rooms

Accessibility

  • Area rugs in room
  • Lift (110 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 29.43 for adults and USD 14.71 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shangri-La Phnom Penh Hotel
Shangri-La Phnom Penh Phnom Penh
Shangri-La Phnom Penh Hotel Phnom Penh

Shangri-La Phnom Penh Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

10/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff’s is very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nickole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, it was a very nice and welcoming stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tong

Stayed 5 nights in Mar 2025

10/10 Excellent

Vibol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and friendly. They went over and beyond to ensure that we were happy. Starting with the concierge on arrival and the receptionists on the 49th floor as well as the entire dining experience on the 48th floor for both the breakfast and dinner services. There was a wide variety of food options for breakfast. We decided to have dinner and breakfast every day at the Shangri La during our stay because of the presentation, taste, sanitary, and attention to details by the staff who were very friendly and thoughtful. This stay will remain as a special reminder of the kind and hospitable people of Phnom Penh and Cambodia in general.
Stayed 3 nights in Mar 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience. Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 1 night in Jan 2025

10/10 Excellent

ivette

Stayed 1 night in Jan 2025