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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)
Combined shower/bathtub, free toiletries, hair dryer, towels
Outdoor pool
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Biltmore Fashion Park
    ‪7 min drive‬
  • Arizona Biltmore Country Club
    ‪7 min drive‬
  • Grand Canyon University
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1001)
The price is AU$171
for 1 room
includes taxes & fees
7 May - 8 May
Best Western North Phoenix Hotel

About the area

Phoenix

With a stay at Best Western InnSuites Phoenix Hotel & Suites in Phoenix (Camelback East), you'll be within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. .This hotel is 10.3 mi (16.5 km) from Chase Field and 10.4 mi (16.7 km) from Footprint Center.

What's nearby

  • Phoenix Mountains Preserve - 6 min drive - 6.0 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 6.2 km
  • Biltmore Fashion Park - 7 min drive - 6.7 km
  • Arizona Biltmore Country Club - 7 min drive - 6.2 km
  • Grand Canyon University - 12 min drive - 11.9 km

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬3 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel in Phoenix with free breakfast and a fitness center
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

kyle

Stayed 1 night in Jan 2025

8/10 Good

Carole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i didnt like was the bed pillows ..hard as a rock. The room was lovely and very clean. The nite mgr went out of his way to try to find soft pillows. They sincerely need to buy new pillows. The bed was comfy...no complaints but plows so rock hard they hurt both our necks. I will return but next time i will bring pillows.
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. The breakfast was not so good. It is disorganized. The set up is just wrong. There is only one toaster that doest work very well and is not enough to serve all the guests.
Stayed 3 nights in Jan 2025

8/10 Good

John S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good. Breakfast was not very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

We had a wonderful stay here. The room was very clean and the included breakfast was very good.
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities
Nice
Stayed 1 night in Jan 2025

4/10 Poor

Oleta

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

No shower

Booked a ADA room for 1 night for an NFL playoff game. First of all where our room was located we had to go around the other side of the building to get to a ramp to even get up on the sidewalk. Went to take showers in the morning and was unable to. The lever to pull to have the go to the shower head was broke. When we let the front desk know we were unable to shower the gal said so sorry we will let our maintenance know. Never offered a partial refund or anything. Absolutely ridiculous to spend over $100 and not even able to shower!
Stayed 1 night in Jan 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Great value, wonderful location.
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Nuni

Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

Shan-Delle

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, pool was heated, jacuzzi was just right. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Dec 2024

10/10 Excellent

Cherlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient and clean
Stayed 1 night in Dec 2024

6/10 Okay

Prithul

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Shannon

Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for everything exselent
Stayed 1 night in Dec 2024

8/10 Good

Betty, Portola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 4 nights in Dec 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is located near the airport.
Stayed 3 nights in Dec 2024