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Best Western North Phoenix Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western North Phoenix Hotel

Property amenity
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, pool loungers
Laptop workspace, blackout curtains, iron/ironing board, bed sheets
Reception
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Housekeeping

Explore the area

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    3 min drive
  • Metrocenter
    3 min drive
  • Arizona State University-West Campus
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    23 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

With a stay at Best Western North Phoenix Hotel in Phoenix (North Mountain), you'll be a 3-minute drive from Castles N' Coasters and 7 minutes from Arizona State University-West Campus. .This hotel is 6.4 mi (10.3 km) from Grand Canyon University and 11.5 mi (18.5 km) from Phoenix Convention Center.

What's nearby

  • Castles N' Coasters - 3 min drive
  • Metrocenter - 3 min drive
  • Grand Canyon University - 10 min drive
  • Phoenix Convention Center - 16 min drive
  • State Farm Stadium - 20 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free breakfast, near Castles N' Coasters
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 86 air-conditioned rooms featuring microwaves. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Best Western North Phoenix Hotel. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1012 reviews" "
Rating 8 - Good. 242 out of 1012 reviews" "
Rating 6 - Okay. 72 out of 1012 reviews" "
Rating 4 - Poor. 28 out of 1012 reviews" "
Rating 2 - Terrible. 45 out of 1012 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena, North Hollywood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was a little damaged (pet friendly room) but we also weren't expecting a 5 star hotel. We got a great price, especially for how late we booked and everything else around the Phoenix area. We were there for about 4 days and it was very quiet. There was also lots of free parking and the breakfast was surprisingly delicious. Would def stay here again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. The service was excellent. During breakfast the servers were regularly cleaning tables and filling dishes making room for the next guest. Everyone was courteous and helpful. I especially enjoyed meeting Norman at the concierge. I had a great stay.
Stayed 3 nights in Sep 2024

8/10 Good

Jeff, Jefferson City

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent. Not a great area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy beds staf was courteous breakfast was really good
Stayed 1 night in Sep 2024

6/10 Okay

Rene

Travelled with family, Business traveller
It was ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth, Yuma

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Quiet location, had a good night sleep. However the sofa bed was disappointing with stains and some odd added on foam pads that were to big for the sofa bed. The front desk person apologized for the inconvenience and offered a discount for our next stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

MARIA

The breakfast was great, check in staff was ok, check out staff very friendly. A little run down and the area seems like its going out of business.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bertha, Tucson

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Clarice

Liked: Cleanliness, staff & service, amenities
It was generally a good stay the staff did a good job keeping our rooms clean. My only complaint is that there were multiple occasions where I found bugs in the room. I found a cricket in the bathroom and a cockroach by the kitchen area the next day. There was also a tiny bug crawling around the bathroom sink. The room does not seem unsanitary itself but it definitely is easy access for bugs on the first floor. Besides this, the staff at the front desk were always very helpful and kind, making the process super easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Delton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet area and the rooms were good. The continental breakfast was really good as well. Parking was easy and straightforward. Check in and check out was a breeze. My only issue was the air conditioner in the room was a bit noisy but thats really minor. All in all this hotel was surprisingly good. Would stay here again if needed.
Stayed 2 nights in Sep 2024

4/10 Poor

Bianca

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Shoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and good location
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely helpful and nice. Everything was clean including the pool.
Stayed 3 nights in Sep 2024

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much bleach in the Jacuzzi and not hot enough 😔
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When asking for complementary bottled water was told I wasn’t a member. Are you kidding me.
Stayed 2 nights in Sep 2024

6/10 Okay

Kateryna

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night stay
Stayed 1 night in Sep 2024

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to GCU! Very clean, spacious rooms, and friendly staff!
Stayed 4 nights in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024