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Downtown Phoenix Hotel

2.5 star property

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Shower, hair dryer, towels, soap
Exterior
Laundry

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
424 W Van Buren St, Phoenix, AZ, 85003
  • The Van Buren
    ‪1 min walk‬
  • Phoenix Convention Center
    ‪11 min walk‬
  • Footprint Center
    ‪15 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Central Phoenix Hotel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (1002)
The price is AU$122
for 1 room
includes taxes & fees
6 May - 7 May
Central Phoenix Hotel

About the area

Phoenix

With a stay at Downtown Phoenix Hotel, you'll be centrally located in Phoenix, steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. .This golf hotel is 0.4 mi (0.7 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 1 min walk - 0.2 km
  • Arizona Financial Theatre - 4 min walk - 0.4 km
  • Phoenix Convention Center - 11 min walk - 1.0 km
  • Footprint Center - 15 min walk - 1.3 km
  • Chase Field - 19 min walk - 1.6 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Ziggys Pizza And Stard - ‬1 min walk
  • ‪Crescent Ballroom - ‬5 min walk
  • ‪Thai Basil Signature - ‬8 min walk
  • ‪Cornish Pasty Co. - ‬8 min walk

About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 1000 reviews
Rating 8 - Good. 415 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

ben, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place look clean in the outside. Room was good but bathroom had hairs.
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated room. Neat. Clean. Kind and welcoming front desk staff. Loud street.
Stayed 1 night in Jan 2025

2/10 Terrible

Diana

Stayed 2 nights in Jan 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Stayed 1 night in Jan 2025

8/10 Good

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't forget your earplugs

It was in a convenient location but I would highly recommend earplugs and white noise machine
Stayed 1 night in Jan 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, newly opened, renovated, hotel, clean
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Stayed 1 night in Jan 2025

6/10 Okay

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are very sweet people. Rooms are not the worst i have seen. A little dirty but its vanburen.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in area

Every single part of this entire experience and price was wonderful i am sold in where to come from now on such pleasant staff and clean area and rooms everything is wlnderful
Stayed 1 night in Jan 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amzaing staff we where informed that we where there first guests after barely reopening and they gave us a better room than what we paid for. Amazing service room was beautifully decorated witht the murals and deisgns, definitely coming back to this hotel next time were in downtown phoenix.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and near by restaurants. Management and staff were very friendly! Would stay again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Francisco

Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Suprised this property a Best Western. Older, tired property and room very dark. We had to shorten our stay due to Coronavirus and front desk manager very accommodating.
Stayed 3 nights in Mar 2020

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff friendly
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It is very basic with extremely dark rooms (you can't really open the curtains either as they back onto walkways. It has recently has some maintenance work to repair some wall damage and that was very poorly executed. Shower was dingy but had great water pressure. Breakfast items were also good for this type of property. Owners/manager was excellent - friendly and helpful.
Stayed 3 nights in Mar 2020

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was in an area that you wouldn’t go out at night. Went to get ice and there was trash in the container. The manager apologizes. I wonder what else wasn’t cleaned. The house cleaner couldn’t speak or understand English. I really was shocked it was a Best Western property.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Location was very good. 10 minute walk to downtown convention center and two minute walk to McDonald's for a cheap breakfast. It was right on the street and was remarkably noisy. The staff gave me earplugs when I checked in. The neighborhood was sketchy. Homeless people everywhere. I didn't feel unsafe, but I'm a 50-year-old white male. Had I been a woman, or much older, I might have worried about my safety.
Stayed 4 nights in Feb 2020

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

We only stayed for one night, but felt we got our money’s worth. The woman at the front desk was very nice, and check in was quick and easy. We slept well on the comfy beds, the water pressure in the shower was excellent, and the mural on the wall was very unique.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here

Misleading advertisement, terrible customer service
Stayed 1 night in Mar 2020