Overall im usually always happy with embassy suites. I always call ahead of time to also ask some specific questions. Some important things for me is knowing if the pool is open or down for any reason, if there is any construction in or around the facility, if everything is working, and some other financial questions. With that, i called ahead to ask these questions and was told everything was working, open and no construction. When i arrived the elevator closest to my room was not working, and we had a bunch of luggage with us from traveling. Thankfully it was only one level up. Other than this issue everything else was good. The included breakfast is always nice.