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Hampton Inn & Suites Phoenix Downtown

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
City view
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    1 min walk
  • Province
    1 min walk
  • Van Buren - Central Ave Station
    3 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    17 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2383)
The price is AU$268
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place Phoenix / Downtown

About the area

Phoenix

With a stay at Hampton Inn & Suites Phoenix Downtown, you'll be centrally located in Phoenix, just a 5-minute walk from Phoenix Convention Center and 9 minutes by foot from Footprint Center. .This hotel is 0.7 mi (1.2 km) from Chase Field and 10.5 mi (16.9 km) from Arizona State University.

What's nearby

  • Phoenix Convention Center - 5 min walk
  • Arizona Center - 8 min walk
  • Footprint Center - 9 min walk
  • Arizona Science Center - 12 min walk
  • Chase Field - 14 min walk

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Crescent Ballroom - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cornish Pasty Co. - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hotel with free breakfast, a short walk to Footprint Center
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 210 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Downtown 77, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 460 square feet (43 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 42.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour fitness centre

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (460 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 852 out of 1193 reviews" "
Rating 8 - Good. 212 out of 1193 reviews" "
Rating 6 - Okay. 63 out of 1193 reviews" "
Rating 4 - Poor. 32 out of 1193 reviews" "
Rating 2 - Terrible. 34 out of 1193 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was decent for most part. Didn’t like the parking situation, I don’t like to Valet my vehicle but had no choice
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to convention center and restaurants
Stayed 2 nights in Sep 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities
It was very nice and clean
Stayed 3 nights in Sep 2024

2/10 Terrible

Ramesh

Travelled with family
Disliked: Staff & service, room comfort
Stay anywhere in Phoenix downtown BUT NOT HERE !
Easily one of the worst hotel experiences in 35 years of work and leisure travel across the world. We had a bizarre experience in the evening when we returned to the room after a long and tiring day. We could not open the room with the key cards. A maintenance person tried to open with a locksmith's tool but was not able to after more than 30-40 minutes of trying. At this stage, we spoke to the reception persons again. They told us there was no other room available. An hour had passed by then and I insisted on speaking with the Manager. After some argument, a vacant room materialised on the same floor ! This was some comfort though still an inconvenience because we could not access our bags. Another maintenance person arrived then and they tried various other tools. Finally after 3+ hours they managed to get the room open and we could access our bags - including medications, passports, laptop. Through out this time, the reception persons (two of them) were totally unresponsive, unhelpful and indifferent. The maintenance guys were good, they did their best. We learnt that this was not an one off but has happened more than once in the past few days in some other rooms as well. The Manager had promised to meet us the next morning but there was no call or message ! The same level of apathy but not surprising. We checked out early with our bags at breakfast - we could not risk the same again, as we had flights booked for the evening. Overall, pathetic service levels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Rooms were specious and bed comfortable. Breakfast was delicious! Our only complaint was the parking, they only have valet parking and its like $42 per day. Other than that, staff was great, rooms clean, and we were really close to our destination!
Stayed 2 nights in Sep 2024

4/10 Poor

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

NATHANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Damion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast quality was really good. Valet was quick. Surrounding area has some undesirable transients sometimes.
Stayed 2 nights in Sep 2024

10/10 Excellent

fitsum

Stayed 1 night in Aug 2024

10/10 Excellent

Devondrick, frot worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice guest services was great check in process for easy and the whole Hotel experience was great would definitely come back in future
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine value for the money. Good location.
Fine value for the money. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Maritza

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we needed. Got in early and was allowed to check in!!
Stayed 1 night in Sep 2024

10/10 Excellent

Martino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Garrick

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how everything was within walking distance
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Had a nice view and staff was very friendly and helpful. Valet was friendly, easy and convenient. Definitely would stay again at this location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Business traveller, Travelled with partner
Staff was friendly and helpful, bed was very comfortable, room was clean as I expected.
Stayed 3 nights in Sep 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodations
Staff was super friendly and helpful. Offered tips on what to see and do. Incredible complimentary breakfast. Suggested a pedicab, and it was delightful. Looking forward to our next visit. Close proximity to Chase Field was a bonus. Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Renita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness, the friendliness and modern updates of the facilities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very walkable. Clean and very friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay close to walking distance to Footprint arena for a concert. It was perfect location for walking maybe 7mins. Parking is valet $40 for the stay. Front desk staff really professional and friendly. They hand you water at front. Room was roomy, clean and bed was comfortable! No issues with room or noise. Will stay again so close to everything!
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024