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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Exterior
Standard Room
Outdoor pool
Studio, 1 King Bed, Accessible, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    12 min walk
  • Sun Village Golf Course
    4 min drive
  • Surprise Stadium
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    42 min drive

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Surprise, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.7 out of 5, Exceptional, (1004)
The price is AU$202
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Surprise, an IHG Hotel

About the area

Surprise

With a stay at Hampton Inn & Suites Phoenix-Surprise in Surprise, you'll be within a 5-minute drive of Banner Del E Webb Medical Center and Sun Village Golf Course. .This hotel is 13.4 mi (21.6 km) from State Farm Stadium and 13.2 mi (21.3 km) from Westgate Entertainment District.

What's nearby

  • Banner Del E Webb Medical Center - 12 min walk
  • Surprise Stadium - 6 min drive
  • Luke Air Force Base - 14 min drive
  • Peoria Sports Complex - 15 min drive
  • State Farm Stadium - 18 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and a fitness center
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 1216 square feet (109 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1216 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise Hampton five stars
Amazing. Paula is always amazing goes above and beyond super friendly and someone who loves her job. The property is always welcoming and friendly. The kitchen staff always keep the breakfast area stocked and clean. It’s the small details of first impressions that go a long way. This staff really does it all.
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great, but I never received WiFi info even though I’m a Hilton rewards member.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Jalynn

Stayed 4 nights in Aug 2024

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the Front Desk Staff was Awesome. Our first time staying there. We thought the property was new, because of the upkeep. Great Job by all! Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a great value.
Very comfortable hotel with great service. Free water bottles from the front desk on a hot day was very appreciated. Will definitely be back when we visit again.
Stayed 1 night in Sep 2024

8/10 Good

Gary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a woman at the front desk, I think her Name is Paula? she is the best. Fixed mistakes of her office mates and always helped us when we needed anything. Also the breakfast was great and in the evening they will give you a free alcohol drink and snack starting at 5pm. I would recommend staying here any time!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Breakfast was good. Staff were very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality stay
Great location, comfy room, super friendly and helpful staff. Love the breakfast and availability of snacks for purchase.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at this location a number of times, it felt like coming home. The rooms have been renovated, which is a nice touch. Of all my travels, this Hotel's staff is the most professional and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne, Sedona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we had special dietary needs along with being older and more fussy about bedding, we found the room layout and having a small fridge, microwave and small kitchen sink and bench were invaluable. The bed was so comfortable, and we slept well. There were also multiple usb plugs throughout, where we could charge our phones, watches, computer, and iPad. Wonderful stay and will be returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Only items I would recommend addressing with regards to the room is the odd placement of the toilet paper holder and lack of towel racks.
Stayed 1 night in Aug 2024

10/10 Excellent

Diagnay

Liked: Cleanliness, staff & service, property conditions & facilities
Lenny have very nice help us a lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Was excellent and excellent customer service. Staff was very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable property with helpful staff
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People on room above me were quite noisy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024