Home2 Suites by Hilton Phoenix Downtown

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Coffee/tea maker, dining tables
Lobby
Suite, 1 Bedroom | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • Footprint Center
    ‪1 min walk‬
  • Chase Field
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪6 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Phoenix

With a stay at Home2 Suites by Hilton Phoenix Downtown in Phoenix (Downtown Phoenix), you'll be steps from Footprint Center and 4 minutes by foot from Chase Field. .This hotel is 0.3 mi (0.5 km) from Phoenix Convention Center and 10.2 mi (16.4 km) from Arizona State University.

What's nearby

  • Footprint Center - 1 min walk
  • Chase Field - 4 min walk
  • Phoenix Convention Center - 6 min walk
  • Arizona Science Center - 10 min walk
  • Arizona Federal Theatre - 14 min walk

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬6 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪The Arrogant Butcher - ‬5 min walk
  • ‪Ultra Club - ‬5 min walk
  • ‪Willie's Taco Joint - ‬4 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with a 24-hour fitness center, steps from Footprint Center
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate dining areas and are furnished with double sofa beds and dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring Smart televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dining table
  • Separate dining area
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 495 reviews" "
Rating 8 - Good. 79 out of 495 reviews" "
Rating 6 - Okay. 32 out of 495 reviews" "
Rating 4 - Poor. 15 out of 495 reviews" "
Rating 2 - Terrible. 17 out of 495 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everyone was really friendly. Helpful as well
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive parking, breakfast was not good food dried out, internet outage (not their doing), bar ran out of tap beer, light in room kept blinking, near train tracks and noisy. Staff are nice
Stayed 1 night in Oct 2024

2/10 Terrible

Octavio

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their breakfast is delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

David Mark, Palm Harbor

Travelled with partner
Great hotel in a great location! Friendly staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sneha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

ruby

Travelled with family
Disliked: Cleanliness
Valet was prompt
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Stayed 2 nights in Oct 2024

10/10 Excellent

Catyria

Stayed 2 nights in Oct 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Alvin

Travelled with family
Liked: Amenities
Our location was great and near our venue. Very clean room. I will stay again if near venue again.
Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$40 for valet is a little excessive. Why not include it in the room?
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
It was all good
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean. I like the bathroom door. Good sound proofing, so easy to sleep. Maybe one more waffle iron and whipped cream would take it over the top. Overall great stay, thanks!
Stayed 1 night in Oct 2024

10/10 Excellent

Liliana

Stayed 1 night in Oct 2024

8/10 Good

NADINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bartender didn’t know how to make drinks. She had to look up for recipes. Why have a bar to offer drinks but not really available. Valet parking was good but unexpected charge every night. Housekeeping did.not service room.
Stayed 2 nights in Oct 2024

8/10 Good

Isabel

Liked: Property conditions & facilities
I think that $40.00 for the hotel parking lot is pretty expensive
Stayed 1 night in Oct 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast. Friendly and helpful staff
Stayed 1 night in Oct 2024

4/10 Poor

sydney

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Blahhhh
I am not writing this review for the hotel to respond to me with its standard message that it sends to all "negative" reviews. You don't need to respond since calling me back is not a priority! My stay was fine. The room was nice. My only complaint about the room was that some of the surfaces weren't wiped down (bathroom door, glass cups & counter near TV) It wasn't a big deal to me because I only needed the room for one night. My problem is with the staff's lack of urgency in resolving an error they made. Upon arrival, they placed a $75 hold on my card, which was understandable. However, after checking out, I reviewed my charges and noticed that I had been billed for using the bar. I never went to the bar. I went to a restaurant off-site at 4 pm. for an hour and did not leave my room again until 5 am. I have tried to contact the hotel via text and phone call, but the staff keeps telling me that I need to speak with Casey. At this point, I am not even sure if Casey is a real person. I have tried to follow up on this issue before leaving a review in the hope that it was simply a mistake. However, I am beginning to believe that it was not. If you choose to stay at this hotel, please double-check all of your charges and not leave the hotel until the issue has been resolved. Lastly, it has a great downtown location. Valet parking is $40, so you don't really have a choice but to get valet service. They will conveniently deduct that charge from the $75 hold.
Stayed 1 night in Oct 2024

8/10 Good

LaRhonda, LAS VEGAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here this month just for 1 night. Handicap accessible, no pool, room had what we needed, wifi good, right across the street from Footprint Center which was great and friendly staff. I do wish they had a pool but the gym looked nice but I did not use it. Parking is valet only but had no issues. Computers in lobby but breakfast was terrible! Would consider staying here again if attending concert.
Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
All around good stay
Stayed 1 night in Oct 2024

8/10 Good

Mary j

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in October 2024. The property is fairly new and is clean with great amenities. The staff was exceptionally friendly and helpful. Our room was really spacious, and though there is a train track very close by it was quiet at night. The bed was very comfortable and the bathroom was spacious and clean. The hotel is directly adjacent to the baseball park and basketball arena, so it would be really convenient for anyone coming to a game. Otherwise the area of town the property is in is a little rough and you need to exercise common sense if you’re walking around or parking a vehicle. The hotel only offers valet parking in a fenced lot for $40 a night.
Stayed 1 night in Oct 2024