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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Meeting facility
Fitness facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.6 out of 10
Exceptional
(95 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Bathtub (Mobility)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

Similar properties

Exterior
Hampton Inn & Suites Phoenix Downtown
Downtown Phoenix
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,881 reviews
The price is AU$162
includes taxes & fees
1 July - 2 July
Hampton Inn & Suites Phoenix Downtown

About the area

Phoenix

With a stay at Home2 Suites by Hilton Phoenix Downtown in Phoenix (Downtown Phoenix), you'll be steps from Mortgage Matchup Center and 4 minutes by foot from Chase Field. .This hotel is 0.4 mi (0.6 km) from Phoenix Convention Center and 6.7 mi (10.7 km) from Grand Canyon University.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Chase Field - 5 min walk - 0.5 km
  • Arizona Financial Theatre - 12 min walk - 1.0 km
  • Arizona Center - 15 min walk - 1.3 km

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬5 min walk
  • ‪The Arrogant Butcher - ‬4 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Ingo's Tasty Food - ‬5 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix

Home2 Suites by Hilton Phoenix Downtown Hotel

Home2 Suites by Hilton Phoenix Downtown PHOENIX

Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 994 out of 1378 reviews
Rating 8 - Good. 216 out of 1378 reviews
Rating 6 - Okay. 88 out of 1378 reviews
Rating 4 - Poor. 32 out of 1378 reviews
Rating 2 - Terrible. 48 out of 1378 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephen

Travelled with family
We were in Phoenix for a family reunion with my two brothers and me. Since we all live in different parts of the country, it was a rare chance for us to all be together. When we arrived at 3:48 pm to check-in at the Home 2 Suites, I tried to check in for the two rooms I had booked for one of my brothers and me. My other brother made his own reservation and prepaid. I was told that the hotel had overbooked and while they checked in my brother who had prepayed, the two of us I booked would have to go to another hotel a 20 minute walk away. I agreed but asked that my prepaying brother be allowed to checkout and go with us so we could all be together. They said he couldn’t get his money back to accompany us to the other hotel. It was so disappointing to the 3 of us, but as much as we tried to have them accommodate all 3 of us we were refused. We will never stay in Home 2 Suites again.
Stayed 1 night in Feb 2026

8/10 Good

Arlene

Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 7 nights in Feb 2026

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, clean rooms and dining area. Thank you!
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Our stwy was really nice. However, they do not clean the rooms every day. They do every other day. We were there for four days. I don’t like that. I think the room should be clean and picked up every day and towels exchanged out every day if needed. And the room should be made up every day if you’re paying for the price of this hotel. Other than that, the staff were nice. The bartender in the bar they were all wonderful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Walid

Stayed 1 night in Feb 2026

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities
The whole hotel was very clean and everyone was very welcoming, not to mention it's a great location, everything is walking distance.
Stayed 1 night in Feb 2026

10/10 Excellent

Erin

Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Room was spotless. Staff was very friendly.
Stayed 3 nights in Feb 2026

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was good other than drunk people knocking on our window in the middle of the night. Most of the staff was happy to be there.
Stayed 1 night in Feb 2026

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Check in was a nightmare, systems were down so couldn’t check in for several hours. The girl who does the evening/night valet shouldn’t be driving cars. Watched her peel corners, slam on brakes and speed. Check out gal was amazing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Caleb

Stayed 1 night in Dec 2025

10/10 Excellent

Nate

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

ROBERT, Stewartsville

Stayed 9 nights in Jan 2026

2/10 Terrible

James

Stayed 1 night in Feb 2026

8/10 Good

Loida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The breakfast bar was ok. Staff was friendly.
Stayed 2 nights in Feb 2026

10/10 Excellent

james

Stayed 4 nights in Feb 2026

10/10 Excellent

gautam

Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great room, extra bankets and pillows were great. Especially when you don't have to call for them.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

8/10 Good

Andrew

Stayed 1 night in Feb 2026

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was clean and spacious. Great hotel overall
Stayed 1 night in Feb 2026

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and spacious room, courteous staff, steps from arena, quiet at night — what more can you ask for?
Stayed 4 nights in Feb 2026

10/10 Excellent

Ricahrd, Corpus Christi

Stayed 6 nights in Feb 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed with the hotel. Our room was spacious and clean. The only thing missing was a safe. The gal bartending Friday night was very personable and gave us great recommendations. The hotel location was great. It is located across the street from the South side entrance of the Mortgage Matchup Center for the Phoenix Suns games and walkable to many good restaurants and bars.
Stayed 2 nights in Feb 2026