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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Coffee/tea maker, dining tables
Lobby
1 bedroom, premium bedding, desk, laptop workspace
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • PHX Arena
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Chase Field
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (2333)
The price is AU$230
for 1 room
includes taxes & fees
29 July - 30 July
Hyatt Place Phoenix / Downtown

About the area

Phoenix

With a stay at Home2 Suites by Hilton Phoenix Downtown in Phoenix (Downtown Phoenix), you'll be steps from PHX Arena and 4 minutes by foot from Chase Field. .This hotel is 0.3 mi (0.5 km) from Phoenix Convention Center and 6.7 mi (10.7 km) from Grand Canyon University.

What's nearby

  • PHX Arena - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Chase Field - 5 min walk - 0.5 km
  • The Van Buren - 12 min walk - 1.0 km
  • Arizona Center - 14 min walk - 1.2 km

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬6 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪The Arrogant Butcher - ‬5 min walk
  • ‪Ultra Club - ‬5 min walk
  • ‪Willie's Taco Joint - ‬4 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from PHX Arena
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 822 reviews
Rating 8 - Good. 123 out of 822 reviews
Rating 6 - Okay. 59 out of 822 reviews
Rating 4 - Poor. 20 out of 822 reviews
Rating 2 - Terrible. 31 out of 822 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dyson

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Gloria and Amanda were both very friendly and helpful. The rooms were clean and perfect. Would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kristine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had high hopes after seeing the ratings. The sofa bed is the worst we have ever had and we do this option for all of our hotel stays. All you feel are springs. The staff gave us extra blankets to try to cushion the mattress. The location is convenient if you are going to a sporting event or the convention center, an easy walk. Be aware if you happen to be out of the hotel when a sporting event ends, you will not be able to get to the hotel by car until after the crowds clear, we learned this the hard way, after a very long day we were headed back to the hotel and we couldn’t get there because all the streets were blocked, the cops told us we had to wait and drive around. The hotel was clean, had free breakfast and convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Chase Field, the Footprint Center, the Convention Center and Downtown Phoenix. Great breakfasts!
Stayed 3 nights in Apr 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent short stay with lots of convenience for sports facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property very affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay and very affordable
Stayed 1 night in Apr 2025

8/10 Good

Tijeria, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
2 blocks from the baseball field, clean, well maintained, courteous staff
Stayed 1 night in Apr 2025

6/10 Okay

Kristine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
TV did not work in the room. Had to have someone come and manually turn it on. Then, when you turned it off, it wouldn’t turn back on. Room to our hotel didn’t close all the way on its own. Shower door did not close all the way, so it made the floor and wet and the water pressure was very light. Seems like a newer hotel, but with so many issues in our room, it just made it an unenjoyable experience. It was also a downside that the only parking available is valet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful. The two ladies that worked for the breakfast buffet were super sweet.
Stayed 1 night in Apr 2025

4/10 Poor

Leticia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Fan ran all night!! Asked at the front desk the next day and they asked maintenance only to be told the fans NEVER turn off!! The sliding bathroom door threatened to smash your fingers every time you used it!!! No stove in the “kitchen”. Service guarantee is hidden behind the coffee in the lobby. Will definitely not be returning to this property next year!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Darla

Stayed 1 night in Mar 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accused of breaking TV

The stay was actually perfect! It was super, super close to Chase Field which is where I was going for the Cubs game. Being able to text to get my car out of valet was so easy. That was the first time at any hotel that I had that experience. However, after I left, that's where the problem began. I was charged $1,086 in addition to the $1,225 for the room and valet. When I called, I was told that I broke the TV. What?! When I asked what was wrong with the TV, I was told that the maid hit the power button and the TV wouldn't turn on. I was outraged to say the least! Luckily I got refunded but that was after I had to send an email and talk to the general manager as well as call my bank to file a dispute. Ridiculous! The TV was glitchy. It went off for no reason one time, and I had to turn it back on. The screen turned black while I was watching a show, and I thought it was going to power off again, but it didn't. I was told by the general manager that those things should immediately be reported otherwise the guest staying there is held responsible. I didn't think to report it, because the problems fixed themselves. Also I never thought I would be charged for a malfunctioning TV, which could be due to it being old. The TV was not a 4G/5G with clear picture, so I should have never been charged over $1,000 to replace it. Also I was charged, and I received no explanation. Why did I get my security deposit back if I broke the TV? Worried about future hotel stays now.
Stayed 3 nights in Mar 2025

10/10 Excellent

VIKRAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a cheer event at the convention center and this was the perfect location. It was super convenient and the property was clean. Our room was very large and felt very homey. My sisters favorite part was how soft the pillows were. We were extremely satisfied.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and has good options for breakfast
Stayed 2 nights in Mar 2025

2/10 Terrible

shanda

Stayed 1 night in Feb 2025

10/10 Excellent

Jeramiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025