Hotel San Carlos - Downtown Convention Center

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Exterior
Hallway
Standard Room, 1 Queen Bed, City View
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Phoenix Symphony Hall
    ‪5 min walk‬
  • Arizona State University - Downtown Phoenix
    ‪6 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Double Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Phoenix

Hotel San Carlos - Downtown Convention Center is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Footprint Center. .This historic hotel is 0.9 mi (1.4 km) from Chase Field and 6.2 mi (9.9 km) from Grand Canyon University.

What's nearby

  • Phoenix Convention Center - 3 min walk
  • The Van Buren - 7 min walk
  • Footprint Center - 7 min walk
  • Arizona Federal Theatre - 9 min walk
  • Chase Field - 12 min walk

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness center
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a reception hall.
At Hotel San Carlos - Downtown Convention Center, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (USD 20 per day)

Food and drink

  • 1 restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (1302 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1005 reviews" "
Rating 8 - Good. 302 out of 1005 reviews" "
Rating 6 - Okay. 168 out of 1005 reviews" "
Rating 4 - Poor. 111 out of 1005 reviews" "
Rating 2 - Terrible. 83 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
I love hotels with history, so the history and the location made for a great time!
Stayed 1 night in Oct 2024

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old-fashioned (small room - if you're large you might not fit in the bathroom). Uncomfortable bed (lumpy). And some construction or other racket at 4:00am.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Hotel San Carlos! Excellent choice if you're attending an event at the Footprint Center. Quiet in the hotel room, despite being in the middle of downtown Phoenix. Beautiful hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David, RIO RICO

Liked: Property conditions & facilities
Nice historical hotel
Stayed 1 night in Oct 2024

8/10 Good

Maria, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean and safe.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

6/10 Okay

MICHELE

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There were no thermostats in the rooms. The temperature you get - is what you get. The pool was closed, they didn't inform any of us that this was going to be the circumstance. Very poor judgment considering the temperatures for the week were over 105 degrees and no thermostats in the rooms. This made it a very hot and not able to enjoy. The rooms were extremely clean though. The old building did have some charm.
Stayed 5 nights in Oct 2024

10/10 Excellent

mark

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A unique property in the middle of DownTown high rises
Stayed 1 night in Oct 2024

4/10 Poor

Carter

Business traveller
Disliked: Amenities, property conditions & facilities
The pictures are deceitful. This building is old, not updated, hot water scalds when a toilet is flushed anywhere near your room, musky smelling, ac doesn’t work, tvs don’t work, and evidently has a reputation. Would not recommend.
Stayed 4 nights in Oct 2024

8/10 Good

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff so friendly and helpful. Room large and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

pam, ALEXANDRIA

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small especially if you have large pieces of luggage. There wasn’t really space to set them up. It is in a great location for sporting events such as Chase Field and Footprint Center. We were able to walk there with no problems. The staff was super helpful. There is no valet parking but paid parking about a block away.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The A/C was not that great and their pool was closed, which was one of the reasons why I rented a room, but I really loved the hotel, the staff, the history, and the location. I would like to stay again someday.
Stayed 1 night in Sep 2024

4/10 Poor

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
The ac is horrible. Not cold just cool enough to sleep it was 79 in the room. Expedia did not mention construction or the pool being closed. The staff is nice. The restaurant off the lobby was very good. The hotel is close to everything downtown.
Stayed 2 nights in Sep 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a concert that was at the footprint center. It was within walking distance and we love haunted hotels so it was a win win. We didn’t experience anything haunted but it was still fun. The staff was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Byron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place advertised itself as having A/C but it does not. At 103 degrees , you really can’t sleep in that hotel. Too bad because it could be nice but it is rundown and not worth staying at.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I like the age of the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Place was good. No separate ac units in the rooms so not recommend for the middle of the summer If I would have known that prior I wouldn't have stayed along with the pool being empty and out of service.
Stayed 1 night in Aug 2024