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Hyatt Place Phoenix -North

3.0 star property

Photo gallery for Hyatt Place Phoenix -North

Exterior
Interior
Outdoor pool, pool loungers
Room, 1 King Bed, Accessible, Bathtub
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About the area

Phoenix

With a stay at Hyatt Place Phoenix -North in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This hotel is 11.9 mi (19.2 km) from Phoenix Convention Center and 12.3 mi (19.8 km) from Chase Field.

What's nearby

  • Castles N' Coasters - 3 min drive - 2.3 km
  • Metrocenter - 3 min drive - 2.1 km
  • Arizona State University-West Campus - 6 min drive - 5.6 km
  • Grand Canyon University - 10 min drive - 11.0 km
  • Biltmore Fashion Park - 16 min drive - 17.2 km

Getting around

  • 19th Avenue/ Dunlap Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

Hyatt Place Phoenix -North

Hotel in Phoenix with free breakfast and a 24-hour fitness center
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 127 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 364 out of 1005 reviews
Rating 8 - Good. 176 out of 1005 reviews
Rating 6 - Okay. 156 out of 1005 reviews
Rating 4 - Poor. 136 out of 1005 reviews
Rating 2 - Terrible. 173 out of 1005 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never recommend
We had a 2 night stay (Saturday & Sunday) The pictures are not accurate at all. When I showed the front desk person he said the third party just puts whatever pictures they want. But I went to the Hyatt website where the same misconceiving pictures were. The front desk person just said there was nothing he can do about the false advertisement. The bathroom looks nothing like the advertised pictures. The room we received was with two beds instead of a king and they were the worst beds I have ever slept in in my life. We were told since we booked with hotels.com we didn’t have a choice in bed type (although I selected king & our reservation was for a king) Our sink was broke and dirty and we were told to deal with it. We had to use the sink in the bar area to brush our teeth. The bathroom light was broken and wouldn’t stay on. The a/c was loud . The carpet was covered in stains. We were given keys to another room that was out of service with fans in it and taken apart. Sunday after we went came back we were told someone else was given our room. After a few minutes a front desk person walked us up and told us we were moving rooms. So we had to move rooms the 2nd night with no one asking or speaking to us first. No one in management called me as I requested for night one. Just completely disgusted with the service and condition of the hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ryan, Kayenta

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture was old and ripped up. It did not feel like i was in a Hyatt property
Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
The first room we had the bed was completely broke down. The next day we were able to move to another room which had a much nicer bed.
Stayed 5 nights in Dec 2024

6/10 Okay

Ulises

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff members!!!! Very nice staff!!! Property was not very clean specialty our room carpet was súper stain this hotel needs to be upgrade the pictures didn’t look like that!!😔
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Frances B

Liked: Staff & service, property conditions & facilities
Liked the location to the interstate. Liked the checkout time.
Stayed 2 nights in Nov 2024

10/10 Excellent

RAMONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be staying here again. Beautiful experience. Very clean hotel with professional staff and spacious rooms.
Stayed 1 night in Dec 2024

6/10 Okay

Israel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it here
A quick road trip with my daughter to handle family matter.
Stayed 1 night in Nov 2024

6/10 Okay

Jeremy, Santa Barbara

Disliked: Cleanliness
It was a great location near the freeway, but the staff wasn’t especially friendly. They seemed a bit impatient. And the continental breakfast left a little to be desired.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen, Tucson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Rose lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

ERIKA

Stayed 2 nights in Nov 2024

10/10 Excellent

Amada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It was great, breakfast, the room was clean! People all around were friendly! 🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Matthew for the late coffee
Matthew was wonderful and fun!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anali

Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Stayed 1 night in Oct 2024

4/10 Poor

Augusto, Mona Vale

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Looking tired. Needs a bit of TLC. Room is quite spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always amazing great value always clean and comfy!!
Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

yurydelbis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
all good, we arrived early around 1pm and the staff had our rooms ready! thank you!!! all amazing
Stayed 1 night in Nov 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities
Terrible
Stayed 3 nights in Nov 2024