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Hyatt Regency Phoenix

4.0 star property

Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Lobby
Aerial view
Exterior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪9 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

View from room

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

View from room

Room, 2 Queen Beds, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

View from room

Presidential Room, 1 Bedroom

  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (High Floor)

View from room

Executive Suite, 1 King Bed (High Floor)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sedona)

Suite (Sedona)

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • 172 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

Exterior

Kimpton Hotel Palomar Phoenix Cityscape by IHG

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is AU$846
for 1 room
includes taxes & fees
7 May - 8 May
Kimpton Hotel Palomar Phoenix Cityscape by IHG

About the area

Phoenix

With a stay at Hyatt Regency Phoenix, you'll be centrally located in Phoenix, steps from Phoenix Convention Center and Herberger Theater Center. .This eco-certified hotel is 0.1 mi (0.1 km) from Phoenix Symphony Hall and 0.2 mi (0.3 km) from Arizona State University - Downtown Phoenix.

What's nearby

  • Phoenix Convention Center - 1 min walk - 0.1 km
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.3 km
  • Footprint Center - 7 min walk - 0.6 km
  • Chase Field - 9 min walk - 0.8 km
  • Arizona Financial Theatre - 12 min walk - 1.0 km

Getting around

  • 3rd Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cornish Pasty Co. - ‬3 min walk
  • ‪Potbelly Sandwich Shop - ‬8 min walk
  • ‪The Whining Pig - ‬3 min walk

About this property

Hyatt Regency Phoenix

Eco-certified hotel with 2 restaurants and a fitness center
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 693 guestrooms featuring refrigerators and iPod docking stations. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Compass Arizona Grill, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Phoenix? This hotel has 43 square feet (4 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1194 out of 1717 reviews
Rating 8 - Good. 279 out of 1717 reviews
Rating 6 - Okay. 132 out of 1717 reviews
Rating 4 - Poor. 54 out of 1717 reviews
Rating 2 - Terrible. 58 out of 1717 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay for a long weekend. Well located, great staff and safe.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Payson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property! The staff is very friendly and helpful. The property is very clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Reece

Stayed 4 nights in Jan 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

JENIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 1 night in Dec 2024

6/10 Okay

Naomi

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Anastasia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Was extremely disappointed. At check in they put us in a room where it was very loud due to construction on the roof top. Room was dirty particles under the night tables that was never ever cleaned. Room never got vacuumed or mopped during our duration of our stay. Bathroom was cleaned and still found particles in shower and floor. If you are looking for a place of cleanliness and quiet, this is not a place to stay.
Stayed 11 nights in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brian

Stayed 2 nights in Jan 2025

10/10 Excellent

Obed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was SO nice! Front staff was kind of rude when asking questions about the area
Stayed 3 nights in Jan 2025

6/10 Okay

Brent

Liked: Cleanliness, staff & service

Poor plumbing- water not hot.

The water was not hot. Had to take a cold shower. And the bath tub and sink drains were not draining properly.
Stayed 2 nights in Jan 2025

10/10 Excellent

gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alton

Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

I-Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big. It's in the downtown Pheonix next the Symphony Hall and Convention center.
Stayed 2 nights in Dec 2024

6/10 Okay

Seher

Liked: Amenities
Not my favorite
Stayed 2 nights in Sep 2024

10/10 Excellent

Misael

Stayed 1 night in Jan 2025

8/10 Good

Evgeniia

Travelled with group
The staff at front desk is not offering the whole amenities within the hotel. The lady at the front desk was asked where we could have a nice dinner, and for some reason she did not say anything about the revolving restaurant on 24th floor. We found it ourselves.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean inside and out. Staff was very pleasant as well. Will definitely stay there again.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel Needs Help in Phoenix

The hotel itself is very nice. Very clean. They are dramatically understaffed and therefore it is impossible to expect any service, let alone service detail here. From the fact that I had to wait forever to check in to the fact that I could never get an operator on the phone from my room, things like this is why you stay at an upscale hotel instead of a budget minded property. To be quite frank, this hotel is a great structure that disappointed on every level. Oh, and there's very little courtesy offered, either. I asked for some extra washcloths, for some people coming over for lunch. After waiting an hour, they brought me one. Come on.
Stayed 1 night in Jan 2025

10/10 Excellent

Esperanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and will most definitely be back! The rooms were beautiful and clean, very friendly staff willing to answer all questions and tend to your needs. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed relaxing by the pool and hot tub! Great food options all around!
Stayed 5 nights in Dec 2024