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Hyatt Regency Phoenix

4.0 star property

Photo gallery for Hyatt Regency Phoenix

2 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
Meeting facility
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
122 N 2nd St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪1 min walk‬
  • Place, Mortgage Matchup Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(12 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(121 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Guest Room, Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(101 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(29 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, Accessible (Shower)

View from room

Room, 2 Queen Beds, Accessible (Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

View from room

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • 172 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • City view

View all photos for Presidential Room, 1 Bedroom

View from room

Presidential Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(41 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Suite, 1 King Bed (High Floor)

View from room

Executive Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed (Parlor)

Suite, 1 King Bed (Parlor)

Suite, 1 King Bed (Parlor)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Suite, 1 Bedroom (General Manager)

  • 124 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Suite (Sedona)

Suite (Sedona)

Suite (Sedona)

  • 251 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • City view

View all photos for Room (Connecting Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Room (Connecting Rooms)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • City view

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About the area

Phoenix

With a stay at Hyatt Regency Phoenix, you'll be centrally located in Phoenix, steps from Phoenix Convention Center and Herberger Theater Center. .This hotel is 0.1 mi (0.1 km) from Phoenix Symphony Hall and 0.2 mi (0.3 km) from Arizona State University - Downtown Phoenix.

What's nearby

  • Phoenix Convention Center - 1 min walk - 0.1 km
  • Phoenix Symphony Hall - 2 min walk - 0.2 km
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.3 km
  • Mortgage Matchup Center - 5 min walk - 0.5 km
  • Chase Field - 7 min walk - 0.6 km

Getting around

  • 3rd Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Barrel & Bushel - ‬1 min walk
  • Ingo's Tasty Food
  • Jacy & Dakota's
  • ‪Westin Executive Club - ‬4 min walk

About this property

Hyatt Regency Phoenix

Hotel with 2 restaurants, steps from Phoenix Convention Center
Hyatt Regency Phoenix offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 693 guestrooms featuring refrigerators and iPod docking stations. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Compass Arizona Grill, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Phoenix? This hotel has 43 square feet (4 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1366 out of 1896 reviews
Rating 8 - Good. 294 out of 1896 reviews
Rating 6 - Okay. 132 out of 1896 reviews
Rating 4 - Poor. 47 out of 1896 reviews
Rating 2 - Terrible. 57 out of 1896 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
When we first got there, the room was dusty on most of the shelving areas. We found a pillow case at the bottom of the bed. Take your own water. Hotel charged $8 dollars for a regular sized bottle. Note: With kids we typically stay at the hyatt for the continental breakfast. This hotel does not offer that. Overall it was a nice stay. ALL staff were helpful and kind.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rotating restaurant
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except that the water in the bath was not adequately hot. Mostly lukewarm. Otherwise all else was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Braden

Stayed 2 nights in Oct 2025

10/10 Excellent

Jack, Ft. Carson

Stayed 1 night in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but well travelled... Fresh towels and maidservice daily without having to ask was nice Shower head limited water pressure irritating but understandable...
Stayed 4 nights in Oct 2025

10/10 Excellent

Jerod

Stayed 1 night in Oct 2025

10/10 Excellent

Suzy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Matthew

Amenities and room set up were great. The significant issue, which is a big one are the bed and pillows. That was all very uncomfortable. I could do without USB ports and more storage if it meant the bed was comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur, Prescott Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency downtown Phoenix is an excellent place to stay, clean, friendly staff reasonable rates for a downtown location. I’ve stayed there several times and will stay there again when I’m in Phoenix.
Stayed 1 night in Sep 2025

10/10 Excellent

Anais

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff, very clean, comfortable bed, very quiet, beautiful lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronda

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick, Queen Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 2 nights in Oct 2025

6/10 Okay

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was outdated, dirty, and just felt gross. I stay at Hyatt properties all the time and this was by far the worst! Hyatt is a good chain by this hotel has only put money into the lobby and not the rooms. The shower had zero hot water, leaked all night and the bathroom was so disgusting. I would NEVER EVER stay here again. Zero care about the customer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yep
Stayed 2 nights in Oct 2025

10/10 Excellent

Clendon

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Israel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms need to be remodeled.
Stayed 1 night in Sep 2025

10/10 Excellent

Otis

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We often attend sporting events in downtown Phoenix and this is our go to spot for lodging. Great location and high-quality service.
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great service friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Ann

Stayed 2 nights in Sep 2025