Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
Exterior
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    3 min walk
  • North Mountain Park
    18 min walk
  • Phoenix Mountains Preserve
    11 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    22 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

  • 214 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Phoenix

A stay at Hilton Phoenix Tapatio Cliffs Resort places you in the heart of Phoenix, within a 15-minute drive of Musical Instrument Museum and Grand Canyon University. .This family-friendly resort is 9.3 mi (15 km) from Phoenix Art Museum and 10.1 mi (16.2 km) from Children's Museum of Phoenix.

What's nearby

  • Lookout Mountain Golf Club - 3 min walk
  • Castles N' Coasters - 9 min drive
  • Musical Instrument Museum - 14 min drive
  • Grand Canyon University - 15 min drive
  • Kierland Commons - 17 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Suburban Phoenix resort in North Mountain with 3 restaurants
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 spa tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 584 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools or 7 spa tubs. Additional features at this Mediterranean resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Different Pointe of View, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Phoenix? This resort has 16000 square feet (1486 square meters) of space consisting of a conference center and 36 meeting rooms. Free valet parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Different Pointe of View
  • Pointe In Tyme
  • Cascades Cafe
  • Lobby Coffee Bar

Things to do

  • 24-hour fitness centre
  • 7 outdoor pools
  • 7 hot tubs
  • Basketball
  • Free water park access
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 7 outdoor pools
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Separate living room
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16000 square feet of space)
  • Meeting rooms - 36

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 23 to October 10:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 9 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 770 out of 1591 reviews" "
Rating 8 - Good. 353 out of 1591 reviews" "
Rating 6 - Okay. 213 out of 1591 reviews" "
Rating 4 - Poor. 132 out of 1591 reviews" "
Rating 2 - Terrible. 123 out of 1591 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittanie Jo, Everett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic, charming, quiet and an easy half hour from many activities! Staff was accessible, prompt and friendly. A great place to relax!
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing staff!
Stayed 4 nights in Sep 2024

8/10 Good

sharon

Travelled with group
Liked: Staff & service
The staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taffy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Mariann

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beware
The pictures do not adequately, depict the age, condition, and cleanliness of the suites. The last time the room was remodeled had to be around 20 years old. HVAC air Filters are visible in the hallway and look like they have not been changed in months. Wife could not breathe the air within the room, and after witnessing the amount of bird poop On the balcony, she almost threw up. Not at all, we expected from a resort. We better if they classify this as an upscale motel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite the view was amazing and it was totally relaxing 😎
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. We had a beautiful view to the mountains
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erikah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nicole

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Property is under some construction and renovations.
Stayed 2 nights in Sep 2024

8/10 Good

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 4 nights in Sep 2024

2/10 Terrible

Ahmed

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

darrell

Travelled with family
Disliked: Amenities, property conditions & facilities
We felt room was not as advertised. Much smaller, not able to access pool from rooms.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out the sunset pool!
Great hotel. The sunset pool experience was great. Wasn't so happy about getting hit with "resort fees" after checking in on what I thought was a pre-paid stay.
Stayed 5 nights in May 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Trip. The water slide is the bomb!
Stayed 2 nights in Jul 2024

10/10 Excellent

corrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super comfortable beds. Close to shops.
Stayed 1 night in Sep 2024

8/10 Good

Raiven

Liked: Staff & service, amenities, property conditions & facilities
The resort was great - lots to do. I would recommend staying in the main building. The buildings up the girl were too far away from the bigger pools. The rooms could have been a little cleaner but likely due to age.
Stayed 5 nights in Aug 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
SCORPION IN OUR ROOM!! We stayed over the Labor Day weekend. The staff was great and very friendly. The management, however, and in particular, the assistant director, was terrible. My sons and I had a room on the 4th floor. The day after leaving, my son was going through his suitcase and found a scorpion in his clothing. I called and left a message for the manager but didn’t hear back. I had to call again and was able to get the assistant director on the phone. She COULD NOT HAVE CARED LESS. For the nightly amount guests pay for a hotel room, I would think pest control would be an important aspect of maintaining a clean and safe place to stay. The AD didn’t ask which room we stayed in and wasn’t at all concerned there was a scorpion on the 4TH floor!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the availability of Car Chargers. I would suggest maybe one at the top or near the top. I did not want to walk up that hill after plugging in my vehicle or ask clients if they have an electric vehicle and give them a room closer to it. Thanks!
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. The property was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024