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Premier Inns Metro Center

2.5 star property

Photo gallery for Premier Inns Metro Center

Outdoor pool
Interior
Deluxe King, Non Smoking
Porch
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

View map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Rose Mofford Sports Complex
    ‪8 min walk‬
  • Place, Metrocenter
    ‪9 min walk‬
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

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About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 11.2 mi (18.1 km) from Phoenix Convention Center and 12.3 mi (19.7 km) from State Farm Stadium.

What's nearby

  • Rose Mofford Sports Complex - 8 min walk - 0.8 km
  • Metrocenter - 9 min walk - 0.8 km
  • Castles N' Coasters - 12 min walk - 1.0 km
  • Rose Mofford Dog Park - 13 min walk - 1.2 km
  • Grand Canyon University - 7 min drive - 9.0 km

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Lin’s Grand Buffet - ‬6 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Premier Inns Metro Center

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned guestrooms. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Reviews

Premier Inns Metro Center Reviews

6.0

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 1554 reviews
Rating 8 - Good. 174 out of 1554 reviews
Rating 6 - Okay. 183 out of 1554 reviews
Rating 4 - Poor. 165 out of 1554 reviews
Rating 2 - Terrible. 522 out of 1554 reviews

Reviews

2/10 Terrible

Sandy

Disliked: Cleanliness, property conditions & facilities

Dirtiest Hotel ever..

First I get there, can't go into the lobby have to stand at a small window for my transaction.. I get to the room, OMG dirtiest place I've ever been.. room had a TV but not hooked up to internet or cable TV so might as well not had a TV.
Stayed 1 night in Aug 2025

2/10 Terrible

William, Riverview

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property online shows clean rooms and amenities. The reality is that it’s located in a drug riddled center. The lobby closes at around 8pm and all businesses is conducted through a bullet proof window. The rooms look party damaged, smoke filled smell, no furniture with graffiti in some rooms. Everything in the rooms to even the doors, look like they have been kicked in. DO NOT stay there… unless you have a conceal carry license.
Floors separating and buckling
Lamp shade falling off
Counter ripped off
Graffiti in bathroom
Stayed 4 nights in Aug 2025

10/10 Excellent

Mariedith

Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was nice and comfortable I slept like a baby
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No refrigerator in room I'm
Stayed 1 night in Aug 2025

6/10 Okay

Joe, Phoenix

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Stayed 3 nights in Jul 2025

2/10 Terrible

Bryant

Business traveller, Travelled with pets
Disliked: Amenities, property conditions & facilities
Mildew in shower, missing flooring - overall a fleabag motel.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bare room, no microwave, fridge and the beds were blown out.
Stayed 2 nights in Jul 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is green it’s too hot to not have a pool when you advertise you a pool
Stayed 2 nights in Jun 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here !!!

The little white girl with glasses & dark hair at the front desk today June 9th 2025 had an awful attitude & wasn’t the least bit helpful when I asked her basic questions & she needs a new job
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

John

The guy checked me in they almost got my truck
Stayed 1 night in Jul 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone, Especially Christian is so friendly and kind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Coffee in the rooms would be wonderful

Wasn’t bad but could’ve had coffee in the room but other than that wasn’t bad for the price
Stayed 2 nights in Jun 2025

6/10 Okay

John

Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025