Premier Inns Metro Center

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Premier Inns Metro Center

Outdoor pool
Lobby
Gift shop
Porch
Deluxe King, Non Smoking

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 12.3 mi (19.7 km) from State Farm Stadium and 11.2 mi (18.1 km) from Phoenix Convention Center.

What's nearby

  • Metrocenter - 9 min walk
  • Castles N' Coasters - 11 min walk
  • Arizona State University-West Campus - 6 min drive
  • Grand Canyon University - 9 min drive
  • Biltmore Fashion Park - 15 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Olive Garden - ‬3 min walk

About this property

Premier Inns Metro Center

Family-friendly Phoenix hotel in North Mountain with free parking
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour pool access
  • Arcade/games room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Fridge

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

5.8
Rating 10 - Excellent. 377 out of 1284 reviews" "
Rating 8 - Good. 161 out of 1284 reviews" "
Rating 6 - Okay. 151 out of 1284 reviews" "
Rating 4 - Poor. 139 out of 1284 reviews" "
Rating 2 - Terrible. 456 out of 1284 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Deanna

Stayed 1 night in Oct 2024

2/10 Terrible

Clinton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refused to honor reservation after sending me to get cash to embezzel rather than using the credit card on file.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Folake

Disliked: Property conditions & facilities
Hotel staffs worst and terrible
Stayed 1 night in Oct 2024

4/10 Poor

Vincent

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is worn out the paint in the rooms are dirty and miss match. For the same price I could get alot more at motel 6 or any motel for that matter
Stayed 1 night in Oct 2024

10/10 Excellent

wilson

Stayed 1 night in Oct 2024

2/10 Terrible

Quintin

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible area and fromt desk people are rude. Do not recommend.
Stayed 1 night in Oct 2024

2/10 Terrible

darrick

Disliked: Cleanliness, property conditions & facilities
People should be paid to stay here.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They said they supplied Fridge & microwave but wouldn’t give me one when asked. Must keep lights on to keep roaches from running around. Needs building code inspections. However the check-in agent was courteous & welcoming & made me feel safe from others loitering around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Liked: Staff & service
Maintenance needs attention
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Manuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cucarachas y pulgas
Stayed 1 night in Oct 2024

6/10 Okay

Okley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had called at least 6 times prior to my arrival to notify them I wouldn't get there until 2am. When I got there, they said all rooms were sold out (even though I had already paid the hotel directly!) and that I was out of luck. I pressured the clerk and she admitted she had spoken to me herself. She put me in an upgraded room after my pressure which was very nice of her, but what a lot of needless stress.
Stayed 1 night in Oct 2024

10/10 Excellent

Duk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Big satisfaction.
Stayed 1 night in Oct 2024

10/10 Excellent

Rudie

Stayed 2 nights in Sep 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at premier inns metrocenter
Greatvplace fair prices and very close to shopping and alot stores withen walking distance i am a frequent renter of this inn
Stayed 1 night in Oct 2024

10/10 Excellent

wilson

Stayed 1 night in Oct 2024

2/10 Terrible

Jarrod

Disliked: Cleanliness, property conditions & facilities, room comfort
If it were possible I'd rate it zero stars
There was black mold in the shower where the tub meets the walls and around the sink area. The paint on the wall where the sink is and the wall adjacent to the bed was peeling off and in some places was bare to the drywall. The laminate floor tiles were ripped up in places and had mold where the missing parts were. There were stains on the bed sheets, the blankets and the pillowcases. Overall, worst hotel stay i think I've ever had.
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While they are trying to clean up the place and renovate the rooms, whoever they have contracted to do the work does very, very poor work. Great location with many different dining and shopping options. If they could get the rooms renovated properly; it wouldn’t be a bad place to stay. As it is now, I’m honestly surprised they haven’t been shut down or sued from someone or several people yet.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024