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Premier Inns Metro Center

2.5 star property

Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking
Lobby
Outdoor pool
Exterior
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Rose Mofford Sports Complex
    ‪8 min walk‬
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Dog Park
    ‪13 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

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About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Phoenix), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 11.2 mi (18.1 km) from Phoenix Convention Center and 12.3 mi (19.7 km) from State Farm Stadium.

What's nearby

  • Rose Mofford Sports Complex - 8 min walk - 0.8 km
  • Castles N' Coasters - 12 min walk - 1.0 km
  • Rose Mofford Dog Park - 13 min walk - 1.2 km
  • Grand Canyon University - 7 min drive - 9.0 km
  • Phoenix Convention Center - 12 min drive - 18.7 km

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Lin’s Grand Buffet - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Texas Roadhouse - ‬3 min walk

About this property

Premier Inns Metro Center

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned guestrooms. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 506 out of 1534 reviews
Rating 8 - Good. 172 out of 1534 reviews
Rating 6 - Okay. 179 out of 1534 reviews
Rating 4 - Poor. 162 out of 1534 reviews
Rating 2 - Terrible. 515 out of 1534 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Tiffany, Murfreesboro

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old and not very clean. Smelled of cigarettes. But the AC was cold and there were no bugs
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck
Stayed 1 night in Oct 2025

6/10 Okay

Tommy

Stayed 1 night in Oct 2025

6/10 Okay

Tino

Stayed 3 nights in Oct 2025

8/10 Good

Ashton

Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I ended up leaving around ten thirty p m and getting another hotel down the street.Due to a gentleman knocking constantly at the door and walking away.I let the front know, but they really couldn't do nothing about him.So I left due to feeling unsafe
Stayed 1 night in Oct 2025

2/10 Terrible

Ashton

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

6/10 Okay

JUKAZLYNN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the most part it did its job. A lot of homeless walking around, people messing with doors.
Stayed 2 nights in Sep 2025

8/10 Good

Tatiana

Stayed 1 night in Sep 2025

2/10 Terrible

Trey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room through expedia and they refused to honor my reservation
Stayed 1 night in Sep 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience

Got there on a Friday at 4 PM to check in just went in and dropped my stuff off quick and took off back to pick up my parents and my son on the way back that night. We were ready to stay and we walked in and my mom and dad did not approve all of the rooms. They are in a really need of restoring doors were all messed up. Beds were dirty showers were garbage this place looks like crackheads rented there. I don’t understand how they stay in business. I will not recommend this place to anybody no matter what this place is for people to live on the street.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kathy

Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible very dirty conditions construction in room next door and scratches all over bathroom door
Stayed 1 night in Sep 2025

2/10 Terrible

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carltin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jack

Stayed 4 nights in Aug 2025

2/10 Terrible

Christopher

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Upon check in I was forced to wait at the night window at 8 pm. I get that they use it because the area is crime ridden with homeless beggars everywhere. It was raining. I stood in the rain with a lightning storm for 30 minutes and was soaking wet and I could have been hit by lightning. I complained to the man behind the desk and he didn’t care as he was dry. The next day they made a key for my room and gave it to some thief on the property. My stuff was gone through. The front desk made me go up and down the stairs with my luggage 8 times while he pretended to re key my lock. On the 8th time my food bag ripped open dumping my food on the floor. I asked him why he couldn’t make my key and he yelled out don’t threaten me. I told him I don’t threaten anyone which I don’t. He was a really crazy fool. At night at 1:00 am a guy was smoking pot by my door. And a beggar approached me one morning. This place is unsafe the door wouldn’t lock properly. And there was a roach in my room. I won’t be back. All I can say is beware. They made a key every day for thier buddies to steal from my room. Crack hotel
Stayed 3 nights in Aug 2025

2/10 Terrible

Sandy

Disliked: Cleanliness, property conditions & facilities

Dirtiest Hotel ever..

First I get there, can't go into the lobby have to stand at a small window for my transaction.. I get to the room, OMG dirtiest place I've ever been.. room had a TV but not hooked up to internet or cable TV so might as well not had a TV.
Stayed 1 night in Aug 2025