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Sonder at Hance Park

3.5 star property

Photo gallery for Sonder at Hance Park

Property grounds
Exterior
Apartment, 2 Bedrooms, Balcony
Apartment, 1 Bedroom | Living area
Superior Studio, 1 Queen Bed | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Air conditioning

Explore the area

Map
1313 North 2nd Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min drive‬
  • Footprint Center
    ‪3 min drive‬
  • Chase Field
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Balcony

Studio, 1 Queen Bed, Balcony | Bathroom

Studio, 1 Queen Bed, Balcony

  • 46.3 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Living area

Superior Studio, 1 Queen Bed

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Living area

Studio, 1 Queen Bed

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Living area

Apartment, 1 Bedroom, Balcony

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Property grounds

Sonder Ida

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.3 out of 5, Excellent, (147)
The price is AU$346
for 1 room
includes taxes & fees
7 May - 8 May
Sonder Ida

About the area

Phoenix

With a stay at Sonder at Hance Park in Phoenix (Downtown Phoenix), you'll be within a 5-minute drive of Phoenix Convention Center and Footprint Center. .This aparthotel is 2 mi (3.3 km) from Chase Field and 6 mi (9.6 km) from Grand Canyon University.
View more Aparthotels in PhoenixOpens in a new window

What's nearby

  • Phoenix Art Museum - 7 min walk - 0.7 km
  • The Van Buren - 3 min drive - 2.5 km
  • Phoenix Convention Center - 3 min drive - 2.7 km
  • Footprint Center - 3 min drive - 3.0 km
  • Chase Field - 3 min drive - 3.3 km

Getting around

  • McDowell - Central Ave Station - 5 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Arizona Wilderness DTPHX - ‬10 min walk
  • ‪The Theodore - ‬9 min walk

About this property

Sonder at Hance Park

Aparthotel with a fitness center, near Footprint Center
Sonder at Hance Park offers 32 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 32 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and barbecue grills.
Self parking (subject to charges) is available onsite.

Languages

Catalan, English, French, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder Hance Park
Sonder at Hance Park Phoenix
Sonder at Hance Park Aparthotel
Sonder at Hance Park Aparthotel Phoenix

Sonder at Hance Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 455 reviews
Rating 8 - Good. 103 out of 455 reviews
Rating 6 - Okay. 51 out of 455 reviews
Rating 4 - Poor. 26 out of 455 reviews
Rating 2 - Terrible. 36 out of 455 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, room comfort

Apartment style overnight stay excellent!!

We really like Sonder’s approach. Our room was excellent but bed couple have been more comfortable. Different check in process than we are used to, but once we found the lockers, it was smooth sailing. I didn’t remember the Locker password, so returning the key fobs were problematic the morning we left. Thankfully, I called the number posted at 4am ( we had a long drive) and I was connected to a real person who helped us get back into our locker to return our key fobs. Price was excellent and I recommend it. Overall, we’d stay at another Sonder.
Stayed 1 night in Jan 2025

10/10 Excellent

Amity

Business traveller
Liked: Cleanliness, room comfort

Excellent Location full of Amenities

I loved the ease of check-in and check-out. It was so streamlined and organized, that it does not make sense that all hotels are not set up that way. The location was perfect and allowed me to walk to places of interest after my training. The property itself was well organized and well stocked, however, it was a little worn and could use a good refreshing. Some of the towels had holes, the couch had some material hanging from the bottom, and the rug was curling. I've come to expect this from this type of property after a busy season, and my continued suggestion is simply replace the towels and rug and it will feel like a brand new, luxury place. I was so pleased with my stay and I certainly plan on seeking out more Sonder properties in my future stays. I really appreciated the availability of secure parking, on-site. It really provided me with everything I could want while I was away from my own home.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

An Interesting Experience

An interesting experience. You are essentially renting a unit in an apartment building where others live full-time. Overall, the unit was in very good condition, and instructions on entering the property and accessing the room were solid. The only downsides were with the apartment complex itself and the surrounding area -- the area is full of homeless people who make venturing outside the building less than appealing at night. Additionally, the building charges a not insignificant nightly fee for parking in the garage which certainly adds up. I would be happy to stay at a Sonder in the future, but this one probably wouldn't be my first pick.
Stayed 21 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Kalina

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Stayed 4 nights in Dec 2024

6/10 Okay

Jeannie

Stayed 3 nights in Dec 2024

6/10 Okay

Monica

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of homeless people in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

Duygu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very, clean, nice. Loved it. Check out was confusing. Didn't know where to leave the keys. Called Sonder twice. The first lady didn't give is the correct code. Called again. Got the code. It was fine
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room! Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Frederick

Disliked: Cleanliness, amenities, property conditions & facilities
First of all, the Check-in process is somewhat complicated and the room is decent. But the sheets pillowcases and the blanket cover a hard as newspaper. Then when we get to the parking to me, I just felt scammed and i paid for parking? You only have access to the 1st floor in the basement. You do not have any any access to the 2nd floor and above. Even if you paid for parking, you will get towed. It is not on the signs anywhere. Or on the website that you do not park on the 2nd floor . I paid for parking and parked on the 2nd floor where my room was at. I towed told and my vacation was ruined. They refused to help me in any way. And the tow company they used to tow me was even worse, they wouldn't even give me my rental car back. I fell like i got robbed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, Oakland

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Darrell

Business traveller
Disliked: Room comfort
Will never stay their again. Pics noting like the place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reama

Liked: Cleanliness, room comfort

Call after while pending verification to get in

The only issue we had was we had to call to verify because we received a message that said we will receive unit number in 3 days when we booked the day before & the locker number combination wasnt in the messages we had to call to get everything
Stayed 1 night in Nov 2024

2/10 Terrible

Jullian

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Lovely place close driving distance to everywhere we wanted to go. The fridge was really noisy during the whole stay. Good pool and common area with ping pong table. Gym was really good Car park was easy to access and pay for Overall happy as
Stayed 11 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Matthew

Liked: Cleanliness
My room was not coded properly. My code did not work. There was no local assistance. The phone took me to someone far away who could not help me. I had to get another hotel room for my first night. The next day, it took two more phone calls over two hours before a person arrived and solved the problem in 5 min.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elliana M, Fruitland Park

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 3 nights in Nov 2024

6/10 Okay

Porscha

Travelled with group
Disliked: Amenities, property conditions & facilities
I thought the property wasn’t that well kept.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Larry

Stayed 1 night in Oct 2024

4/10 Poor

Hugo

Liked: Cleanliness
Clean but a nightmare to get to the locker box, the phone service is very poor and was not easy to get follow the indications to get in and in the unit assigned. The shower faucet was stuck. I will not stay again and prefer a hotel next time, cheaper and more convenient.
Stayed 2 nights in Oct 2024