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New World Phu Quoc Resort

5.0 star property

Photo gallery for New World Phu Quoc Resort

On the beach, white sand, kayaking
Lobby sitting area
Poolside bar
On the beach, white sand, kayaking
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • Housekeeping

Explore the area

Map
Khem Beach, An Thoi, Phu Quoc, Kien Giang Province
  • Khem Beach
    ‪11 min walk‬
  • Phu Quoc Prison
    ‪3 min drive‬
  • Sunset Town Beach
    ‪7 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪25 min drive‬

Room options

View all photos for Villa

Minibar, in-room safe, individually furnished, desk

Villa

  • 125 sq m
  • Sleeps 8
  • 2 King Beds and 1 Twin Bed

View all photos for Grand Pool Villa

Minibar, in-room safe, individually furnished, desk

Grand Pool Villa

  • 298 sq m
  • Sleeps 9
  • 1 Twin Bed and 2 King Beds

View all photos for Premium Pool Villa - 1 Bedroom

Premium Pool Villa - 1 Bedroom

Premium Pool Villa - 1 Bedroom

  • 181 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Ocean Pool)

Minibar, in-room safe, individually furnished, desk

Villa (Ocean Pool)

  • 261 sq m
  • Partial ocean view
  • Sleeps 9
  • 1 Twin Bed and 2 King Beds

View all photos for Premium Villa (Pool)

Garden view

Premium Villa (Pool)

  • 261 sq m
  • Sleeps 9
  • 2 King Beds and 1 Twin Bed

View all photos for Presidential Pool Villa

Presidential Pool Villa

Presidential Pool Villa

  • 415 sq m
  • Sleeps 12
  • 4 King Beds

View all photos for Garden Villa (Pool)

Minibar, in-room safe, individually furnished, desk

Garden Villa (Pool)

  • 125 sq m
  • Sleeps 9
  • 2 King Beds and 1 Twin Bed

View all photos for Garden Pool Villa - 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Garden Pool Villa - 1 Bedroom

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Pool Villa - 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Premium Pool Villa - 2 Bedrooms

  • 220 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Villa, Beachfront (Pool)

Minibar, in-room safe, individually furnished, desk

Villa, Beachfront (Pool)

  • 298 sq m
  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Villa (Pool)

Deluxe Villa (Pool)

Deluxe Villa (Pool)

  • 167 sq m
  • Sleeps 12
  • 3 King Beds and 1 Twin Bed

View all photos for Garden Pool Villa - 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Garden Pool Villa - 2 Bedrooms

  • 104 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

InterContinental Phu Quoc Long Beach Resort by IHG

  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, (340)
The price is AU$441
for 1 room
includes taxes & fees
9 Mar - 10 Mar
InterContinental Phu Quoc Long Beach Resort by IHG

About the area

Phu Quoc

With a stay at New World Phu Quoc Resort in Phu Quoc (Khem Beach), you'll be within a 15-minute drive of Sao Beach and Khem Beach. .This beach resort is 12.7 mi (20.5 km) from Phu Quoc Beach and 1.4 mi (2.3 km) from Phu Quoc Prison.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Khem Beach - 11 min walk
  • Phu Quoc Prison - 3 min drive
  • Sunset Town Beach - 7 min drive
  • An Thoi Cable Car Station - 8 min drive
  • Sao Beach - 15 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Anba Coffee - ‬91 min drive
  • ‪Ink 360 - ‬15 min drive
  • ‪Sailing Club Phú Quốc - ‬15 min drive
  • ‪Rice Market - ‬17 min drive

About this property

New World Phu Quoc Resort

Luxury resort on the beach, with 2 outdoor pools
New World Phu Quoc Resort offers 375 air-conditioned accommodations with private pools and minibars. These individually furnished accommodations have separate sitting areas and include dining tables. 43-inch LED televisions come with satellite channels. Accommodations at this 5-star resort have kitchenettes with refrigerators and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Treat yourself to a stay in one of the 375 individually furnished guestrooms, featuring private pools and LED televisions. Kitchenettes are outfitted with refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a steam room. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at The Bay Kitchen, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Bay Kitchen - Onsite restaurant.
LUA – GRILL & BAR - Onsite seafood restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free return airport shuttle from 9:30 AM to 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Bay Kitchen
  • LUA – GRILL & BAR

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Paddleboards on-site
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Free water park access
  • Kitchenette
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Water slide

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 16 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • 3 bathrooms
  • Bathrobes
  • Bath or shower
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Dining room
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Kitchenette
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1300000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Kitchen/kitchenette fee: VND 3000000 per day
  • Rollaway bed fee: VND 1300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort
New World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort Phu Quoc

New World Phu Quoc Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 125 reviews
Rating 8 - Good. 27 out of 125 reviews
Rating 6 - Okay. 6 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this resort enough! It is geared towards families, but I traveled alone and had a great time. The beach is beautiful, the pool was amazing, and the villa I stayed in was awesome! You will not be disappointed in this resort!
Stayed 6 nights in Sep 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is luxury living and the staff are so friendly. The only down side is the cost of food and drink in the resort. Just because you can charge high prices doesn’t mean you should.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It is an excellent place. I highly recommend it.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Thuong Thuong

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Jun 2024

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2023

8/10 Good

NGOC CUONG, oklahoma city

Stayed 2 nights in Feb 2024

10/10 Excellent

hwang

Stayed 2 nights in Jan 2024

8/10 Good

maggie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
Stayed 4 nights in Dec 2023

10/10 Excellent

Nam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jack

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY LOVELY LOVELY! The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you. The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort! Our only regret was not staying longer! We absolutely loved it and really can’t wait to come back! Thank you for an excellent time!
Stayed 3 nights in Aug 2023

10/10 Excellent

Tony

Stayed 3 nights in Jul 2023

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is wonderful, staffs are so friendly n extremely professional. I highly recommended to stay here.
Stayed 2 nights in May 2023

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.
Stayed 2 nights in Apr 2023

8/10 Good

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: - Breakfasts and dinners - Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout) - Gym is well equipped - Design of the villa and other buildings - Excellent room service, restaurant service, near pool service - All staff has English at good level What can be improved: - communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this - Only 1 restaurant was opened for dinner. Really strange for such a big hotel - Would be good to have bikes for 5-8 yo kids - Would be good to have more physical activities (yoga was good, but not enough) Overall our stay was great!
Stayed 4 nights in Apr 2023

8/10 Good

hang

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2023

8/10 Good

SUNGMIN WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is really nice...in 10 yrs it will be excellent but right now the surrounding buildings are empty so i cant give it a 5 star rating
Stayed 10 nights in Mar 2023

10/10 Excellent

Khanh Vu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities and views. Swimming pool was impressive and beach was picturesque. Also, Service was excellent! Would definitely come back.
Stayed 2 nights in Mar 2023

4/10 Poor

Thanh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The first thing the resort did to ruin our holiday mood was checking us into a villa that still had guests staying there. It was a very awkward experience having other guests telling us to leave our allocated villa and seeing their personal belongings in the rooms. The second thing the resort did was getting our food orders wrong when they were non-standard from the menu. The restaurant staff seemed inexperienced in serving and helping guests. When they were asked to fix the order, it took them a very long time to do it. The last thing was getting our shower drains to work properly. We called a serviceman out but after looking at the drains for some time he couldnt fix it and claimed the design of the drains couldn't handle the volume of water that we used in our showers. We had to have dripping showers so as to not flood our shower rooms. The good things about the resort are the kids pool with water slides, my son absolutely loved it, the mega big adults pool and the white sand beach. For the costs of staying at this hotel, we felt it was not worth it given all the faults we experienced.