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Santa Garden Resort

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Garden Resort

Deluxe Double Room, Pool View
Premium Room, Pool View
City shuttle
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Group 1. Suoi May Street, Duong To Commune, Phu Quoc
  • Phu Quoc Beach
    18 min walk
  • Long Beach Center
    2 min drive
  • Palm Kitchen
    10 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    5 min drive

Room options

View all photos for Family Quadruple Room, Garden View

Minibar, desk, free WiFi, bed sheets

Family Quadruple Room, Garden View

  • 45 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Triple Room, Garden View

Minibar, desk, free WiFi, bed sheets

Standard Triple Room, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Pool View

Premium Room, Pool View

Premium Room, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Garden View

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Garden View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Le Forest Resort

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (27)
The price is AU$97
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Le Forest Resort

About the area

Phu Quoc

With a stay at Santa Garden Resort in Phu Quoc, you'll be near the beach, within a 10-minute drive of Phu Quoc Night Market and Phu Quoc Beach. .This family-friendly hotel is 13.6 mi (22 km) from Sao Beach and 1.3 mi (2 km) from Long Beach Center.

What's nearby

  • Phu Quoc Beach - 18 min walk
  • Long Beach Center - 2 min drive
  • Suoi Tranh & Suoi Da Ban - 3 min drive
  • Phu Quoc Night Market - 5 min drive
  • Sonasea Phu Quoc Night Market - 7 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 5 min drive

Restaurants

  • ‪Banh Xeo Cuoi - ‬14 min walk
  • ‪Quán Ốc K.Tin - ‬2 min drive
  • ‪Bittersweet Cocktail Bar - ‬13 min walk
  • ‪Namaste India Restaurant - ‬12 min walk
  • ‪Nora’s Cafe - ‬2 min drive

About this property

Santa Garden Resort

Family-friendly hotel with a fitness center and a 24-hour front desk
Santa Garden Resort offers 52 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to patios. Accommodations offer separate sitting areas and include desks. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Onsite venue - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 150000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

MyPlace Siena Garden Resort Phu Quoc
MyPlace Siena Garden Resort
MyPlace Siena Garden Phu Quoc
MyPlace Siena Garden
MyPlace Siena Garden Resort Phu Quoc Island, Vietnam
Santa Garden Resort Hotel
MyPlace Siena Garden Resort
Santa Garden Resort Phu Quoc
Santa Garden Resort Hotel Phu Quoc

Santa Garden Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property is away from beaches and town (restaurants) Requires use of taxis which are cheap or hiring a motorbike. The day trips include pickup from the hotel which is helpful. The owners run a cadet ship for young people to learn about working in the hospitality industry during the quiet season so the odd hiccup. Don't miss going on the cable car trip unless you suffer from vertigo !!!
Stayed 5 nights in May 2019

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff, from reception to room service and the restaurant.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Internet is slow, bathroom is not confortable to use, especially in the evening.

6/10 Okay

Torgeir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mangler bassengbar og restaurant
Beskrivelsen av stedet sier at det er både bassengbar og restaurant. Det var ingen av delene. Det som sikkert en gang var restaurant ble kun brukt til frokost. Ellers var vi godt fornøyd. Blid og hjelpsom betjening.
Stayed 5 nights in Jan 2024

6/10 Okay

Jorma

Stayed 10 nights in Dec 2023

8/10 Good

Hyunmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Youkyung

Travelled with family
Liked: Staff & service, room comfort
진짜 힐링되는 숙소였어요. 방 안은 바닥이 좀 찝찝하고, 옷장에 곰팡이도 펴 있었지만 방만 나오면 푸릇푸릇. 직원들도 다 친절하고 좋았어요. 근처에 걸어서 마트랑 밥집도 있어요.
Stayed 3 nights in Nov 2023

10/10 Excellent

Youkyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

SUNNY

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

JON ANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

sam, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reposant
Resort très calme et familiale Nous avons passé un agréable séjour.

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное место!!!
Жили на острове 14 дней, поменяли 2 отеля, то местоположение не нравилось, то условия были плохими! Переехали в Сиену....и приятно удивились...цена+качество!

6/10 Okay

Minh Ngan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hài lòng mức trung bình
Phòng tôi ở bị lỗi vòi nước, không gạt dùng vòi hoa sen được, bên vòi nóng nước rất yếu. Phòng tắm không có cửa, hướng ra ngoài trời nên khi sử dụng không thấy thực thoải mái lắm. Vị trí khách sạn hơi xa trung tâm. Ngoài những vấn đề đó thì các mặt khác ok, nhân viên phục vụ nhã nhặn.

10/10 Excellent

Marc, Sannois France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel de charme
Location de motos pas chères pour silloner l'ile. Personnel de l'hotel très avenant

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed about this new hotel
We spent 5 nights in this new hotel and we are very disappointed about a lot of things. The first night, our room wasn't ready so the manager asked us to go to another room with two separate beds. We had to agree about that and the next day we had our original room ready. The TV wasn't working in the first room, and it had a problem in the second room. The location wasn't very good, because far away from the shops, from the beach, etc. The breakfast was poor and the english of the staff poorest. When we asked what they have for breakfast, they told us "five edd" for "fried eggs", "candle edd" for "scrambled eggs", "edd dignity" for ??? When we asked "no ice" in the juice, they bring juice with it. For the 5 days, we ate the same thing every day. One day, they told us they have pancakes. When we order it, they told us they don't have anymore. The staff does not seem to be trained to handle a hotel like this one. The house keeping go in and outside the rooms many times each day. We don't understand what they do. We were shocked when we saw the staff renting a motorbike to someone who seems to be a newbie. I hope for her she hadn't have an accident. Finally, the last day, they asked us to pay for bottles we don't drink. There was a confusion with the house keeping, but they didn't want to talk and asked us to pay.

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mysigt boende i lugnt område
komfortabelt och mysigt

10/10 Excellent

Gisela & Peter, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Resort in ruhiger Lage
Wir verbrachten 13 Tage dort und fühlten uns sehr wohl. Tolles hilfsbereites und sehr freundliches Personal. Gute Küche, sehr schöne Gartenanlage und Bungalows mit sehr großem Bad/WC im Freien. Obwohl das Resort etwas entfernt vom Strand liegt (ca. 10 Minuten zu Fuß) würden wir dort jederzeit wieder hinkommen. Außerdem gibt es kostenlose Fahrräder zum ausleihen.

8/10 Good

zung, sweden

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
quiet, plain but clean place
Newly open place that has it charm A few beginner issues but overall is good value for the money. Abit far from the center but if you can drive a motorbike it won't be any problems. Very rural place where you can hear all the animals, like the lovely next door rooster that will wake you up in the morning, the frogs and the crickets at night. There are a lot of mosquitos so bring your mosquito repellant along.

8/10 Good

Tessa-Maria, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ylitti odotukset
Todella mukava hotelli, erittäin siisti, henkilökunnalla ok kielitaito ja palvelu pelaa. Aamupala oman valinnan mukaan mukava lisä ja skootterivuokra onnistuu suoraan hotellilta mikä helpottaa palauttamista. Ainoat miinuket ovat vähän pidempi etäisyys rannasta ja oman varsinaisen ravintolan puuttuminen.

6/10 Okay

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Далеко от моря