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Cello Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cello Hotel

Beach nearby, scuba diving, snorkelling, sailing
View from property
Check-in/check-out kiosk
TV
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
74/1 Nanai Road, Patong, Phuket, 83150
  • Nanai Road
    1 min walk
  • Banzaan Fresh Market
    3 min walk
  • Jungceylon Shopping Center
    4 min walk
  • Phuket (HKT-Phuket Intl.)
    57 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Patong

With a stay at Cello Hotel, you'll be centrally located in Patong, just a 4-minute walk from Jungceylon Shopping Center and 9 minutes by foot from Bangla Road. .This hotel is 0.7 mi (1.2 km) from Patong Beach and 3.3 mi (5.3 km) from Karon Beach.

What's nearby

  • Banzaan Fresh Market - 3 min walk - 0.3 km
  • Jungceylon Shopping Center - 4 min walk - 0.4 km
  • Bangla Road - 9 min walk - 0.8 km
  • Central Patong - 10 min walk - 0.9 km
  • Patong Beach - 14 min walk - 1.2 km

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬4 min walk
  • ‪Lucky 13 sandwich - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Food Haven - ‬5 min walk
  • ‪Café Amazon Patong - ‬4 min walk

About this property

Cello Hotel

Central hotel with free parking connected to a shopping center in Patong
Cello Hotel offers 29 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, spring water baths, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 29 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as karaoke or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Cello Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Finnish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: THB 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fishing
  • Karaoke
  • Motorised watercraft
  • Sailing
  • Scooter/moped hire
  • Scuba diving
  • Snorkelling

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Spring water bath
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 500 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: THB 499.00
  • New Year's Day (1 January) Gala Dinner per child: THB 199.00 (from 12 to 4 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 150 per person
  • Airport shuttle fee: THB 800 per vehicle (one way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 500 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Cello Hotel Kathu
Cello Kathu
Hotel Cello
Cello Hotel Patong, Phuket
Cello Hotel Patong
Cello Hotel
Cello Patong
Cello Hotel Hotel
Cello Hotel Patong
Cello Hotel Hotel Patong

Cello Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 5 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness
Check in process was long, staff member seemed very confused and had trouble locating our reservation. Cleanliness level was good in the lobby, but rooms could use a lot of improvement. WiFi was very spotty and only worked in the lobby.
Stayed 4 nights in Dec 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Long and well deserved review.... I was going to leave a 5 star review regardless of my last day, but after what happened, I wish I could give this place all the stars. Woke up in the morning of my last day violently ill with food poisoning. By check out time, I was still sick and really not in good shape. The staff here went far and beyond what anybody could ever hope for, one woman went to the chemist on her own accord and bought me medication out of her own pocket and tried to refuse my money for reimbursement, she then let me rest on a couch recovering until my ride to the airport arrived. They showed such compassion and genuine concern for my health that was not expected but so happily received. There is a sign on the wall, "Come as a friend, leave as family." This statement could not be any more true. These people really do care about their guests. Thank you so much for a lovely stay. I can guarantee that I will be back. Best wishes to Cello Hotel.
Stayed 4 nights in Jan 2019

6/10 Okay

ryan, malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very close to the banzaan night market
quite near to the banzaan night market and shopping mall. location wise is good. water clogging in the bathroom as if you take shower more 10 min it started to flood.. no hair dryer so u need to borrow from the counter. no hanger in the closet so u need to bring your own? actually i am kind of surprise that there are no hanger in the closet.. the internet connection was poor, so u might need to go to the lobby for surfing.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Geoffrey Charles, Beijing, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horrible experience. A nightmare. Never again!
I had a very bad experience during my stay at this hotel. On check-in, I asked the staff at the hotel reception if the room had a safe box. I was told that the room did not have a safe box, but I could use the safe box located at the hotel reception. When I questioned the security, I was told not to worry as there was a 24-hour security camera installed. The next morning I deposited my valuables in the safe box located at the hotel reception, and then left the hotel. I returned to the hotel a few hours later to discover that someone had stolen a significant amount of cash from my safe box. I immediately reported this to the staff at the hotel reception, but they didn't seem to be interested in helping me. I then asked the hotel staff to call the police, but they seemed hesitant. I then walk to the nearest police station where I made a report of the stolen cash. To my good fortune, 2 policeman escorted me back to the hotel. The police reviewed the video footage and noted that the security cameras were switched off for 6 minutes just a few minutes after I deposited my valuables in the safe box and left the hotel. The evidence suggested that an employee of the hotel was responsible for the thief of my money. The manager of the hotel was informed and the money was returned to me. My holiday in Thailand was completely ruined with what I had experienced at the Cello Hotel, where I stayed the last 2 nights of my 2 week holiday. I have nothing other than a bad memory of this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and central location,close to shops,etc.
stayed from monday. to monday,would have liked to stay longer,so much to see and do,10 days would have been much better.

2/10 Terrible

Shanny, Kuala lumpur, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is not a hotel as described, its a lodge.
there is zero facilities in this so called hotel, no drinking water, no water heater, room is full of dust and the bed is hard as rock. Gloomy lighting.Room door does not have security look from inside. No safe feeling for lady travellers ..anyone can break into the room. The location of this hotel is about 10mins DRIVE to the beach and not as per claimed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service; great room
Our stay was marvelous. We enjoyed great customer service, a huge room considering its price, and it is such a convenient location!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable Hotel.
You get the best from the money you paid. It's hard to find same quality of room and service with the price 490BHT per night(in Low Season) in nearby locations. In many of the budget hotels in tropical places in Thailand you feel kind of smell in room, and on sheet and pillows, but this place was very clean and the room and sheets were smelling nice and look clean.In addition, the HongKong young man (forgot the name) in the reception also was a very nice, friendly, and helpful person for guiding us.

10/10 Excellent

Karen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice cosy hotel with really friendly staff!
nice cosy hotel, located at a pretty lively street, you wouldn't have any problem finding your dinner or lunch there, on top of that, there's a lot of travel agent along the hotel in case if you would like to book a tour during your stay, wi fi is available in every room but maybe my room was in the corner therefore the wi fi signal wasn't that strong, but you can always go down to their lobby and use their wi fi. a bit far away from the beach, but overall it's a pretty nice cosy hotel to stay, would definitely recommend for traveller with limit budget to stay into that hotel. :)

8/10 Good

Axe, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, room comfort
Cheap, Clean and Friendly.
Looking for a good cheap hotel? Then this is it. The pictures probably make this hotel look better than it actually is, but that said, it really isn't bad. I opted for a rear facing room and was on the 3rd floor. There's no lift only stairs - for me not an issue but others may not like that. The view from my room was very 'industrial'. The room was very clean however there were some light globes that were out and after some heavy rain the window did leak and water puddled on the floor. Not a major issue for me - and perhaps I should have notified the staff, i just couldn't be bothered - but it's worth reviewing the hotel as it truly was. For ~$18AUD a night - I really wasn't going to complain about much really. After spending ^$150AUD a night at a nearby 4.5 star resort 6 months prior for a room with similar features I figure its actually not a bad place to stay. Sure it's not as good as the pics make out, the room maintenance was a little lacking, and the view wasn't great, but the staff were nice, the place was clean and it was cheap, not to mention its within easy walking distance to Jungceylon and Bang La Rd.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice basic hotel
Ok location, clean and spacious rooms with AC, fridge and balcony. No luxury, no elevator, storage for valuables in reception only. Friendly staff, and good price. Highly recommended if you're not looking for luxury.

8/10 Good

Dippies, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good as a budget hotel. Can't expect more....
Clean and no-frills hotel. Just what you need as a budget hotel. Courteous front desk. Good location - close to market places. Small but decent restaurant. Had an issue with the air-con but was addressed immediately. Cleanliness - very good. Shall stay again....

4/10 Poor

Joe

Disliked: Property conditions & facilities, room comfort
Ok for a budget stay with wifi
A tidy and clean budget hotel. Everything is ok, surround by plenty of restaurant and groceries store. Mall, Thai night market all are in walking distance

8/10 Good

Verified traveller

Small Old But worth the money
The hotel was old and small , and on the picture it looks much better , no pool , parking for 2 cars only , but after all that still for 1100 in high season is very good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy love The Cello
The staffs at the Cello Hotel where very friendly, they were a lot of fun and very helpful. The whole experience was wonderful my boyfriend and I had a great stay. Hotel was in a fantastic location close to everything; rooms cleaned well (on request, make sure you put your make up room sign on the door when you need room cleaned) air con cool and worked a treat. Overall very happy would defiantly return.

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Patong Beach
Convenience and affordable Hotel in Phuket, close to heart of Phuket. Strongly recommended for 1st time traveller to Phuket .Improvement : room feature like kettle, adaptor and hair dryer needs to be in place for guest.

8/10 Good

Chan, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
The Hotel location is good . Staff very helpful in every which way Very good attitude. the only thing there is no elevator but the staff assisted in taking up the luggage. I like an elevator.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4* hotel at price of daily internet charge in singapore...
very good location, all nearby, 15 min walk to clubs and beach nice european girl at the reception next to locals, good feeling rooms are excellent - new, clean, bed for very good sleep may be a bit noisy as it's rush street but i like it, if you want tranquile place don't go to patong will come back

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huono internet yhteys ,siiteys hyvä ,tullessa kiva vastaanotto
Stayed 1 night in Mar 2020

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Erno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Trevligt centralt hotell
Väldigt prisvärt hotell, nära till stan, men endå relativit tyst på natten. Trevlig och serviceminded personal. Frukost ingång likaså gratis wifi. Ett litet minus är att fastigheten saknar hiss.
Stayed 7 nights in Mar 2019