Aloft Playa Del Carmen Playa del Carmen, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Suite, 1 King Bed, Non Smoking 67.80 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 730 sq feet, located on the top floor Layout - Dining area and sitting area Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request, no windows Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Suite, 1 King Bed, Non Smoking, Balcony 79.20 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 853-sq-foot individually decorated room, located on the top floor, balcony/patio with courtyard views Layout - Dining area and sitting area Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
aloft, Room, 1 King Bed 33.90 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 365 sq feet, located on the top floor Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet, visual fire alarm, smooth flooring in room, transfer shower, lever door handles, low-height view port in door, wheelchair accessible, phone accessibility kit, braille signage, closed-captioned TV, hand-held showerhead, and wheelchair-width doorways Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request, no cribs (infant beds) available Non-Smoking, pet friendly Room is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
aloft, Room, 2 Queen Beds 33.90 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.7 2 Queen Beds 365 sq feet, located on the top floor Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request, no cribs (infant beds) available Non-Smoking Room is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Breezy, Room, 1 King Bed, Balcony Room with view 38.90 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 419-sq-foot individually decorated room, located on the top floor, balcony/patio with city and courtyard views Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request, no cribs (infant beds) available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Breezy, Room, 2 Queen Beds, Balcony Room with view 41.12 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.7 2 Queen Beds 443-sq-foot individually decorated room, located on the top floor, balcony with city and courtyard views Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request, no cribs (infant beds) available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 2 Queen Beds, Non Smoking 83.56 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.7 2 Queen Beds 899 sq feet, located on the top floor Layout - Dining area and sitting area Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request, no windows Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 2 Queen Beds, Non Smoking, Balcony Room with view 80.54 square metres 2 Queen Beds Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.7 2 Queen Beds 867-sq-foot individually decorated room, located on the top floor, balcony with city and courtyard views Layout - Dining area and sitting area Internet - Free WiFi 50+ Mbps Entertainment - 55-inch LED TV, cable channels, and MP3 dock Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free tea bags/instant coffee Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Total number of rooms - 167
Number of floors - 3
Number of buildings/towers - 1
Breakfast available (surcharge)
Television in common areas
24-hour front desk
Porter
Meeting rooms
Smoke-free property
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 2022
Number of restaurants - 1
24-hour business centre
Number of meeting rooms - 3
Number of outdoor pools - 2
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Terrace
Electric car charging station
Shared microwave
Shopping centre on site
Reception hall
Dock
Covered parking
Secured parking
Outdoor furniture
Food and water bowls
Coworking spaces
Vegetarian breakfast available
Rooftop garden
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
No single-use plastic stirrers
Biodegradable/compostable stirrers
Water-efficient showers only

Family Friendly Amenities

Number of outdoor pools - 2
Free WiFi
Grocery/convenience store
Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Aloft Playa Del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Air conditioning
Television
Daily housekeeping
Hypo-allergenic bedding available
Phone
Free local calls
Private bathroom
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Wireless internet access
Access via exterior corridors
Slippers
Shower only
Cable TV service
Free WiFi
Down comforter
Individually furnished
Individually decorated
TV size 55
TV size (measurement) inch
MP3 docking station
Rainfall showerhead
Connecting/adjoining rooms available
LED TV
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 1
Housekeeping on request
Free tea bags/instant coffee
Soap
Shampoo
Toilet paper
LED light bulbs
Mini-fridge
Braille signage
Closed-captioned TV
Grab bar – Near toilet
Transfer shower
Visual fire alarm
Lever door handles
Telephone accessibility kit
Wardrobe
Change of towels (on request)
Change of bed sheets: Every number of days 2
Change of bed sheets (on request)
WiFi speed - 50+ Mbps
Energy-saving switches
Smooth flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Nook - Onsite restaurant.

W XYZ Bar - Onsite bar. Open daily.

Splash RoofTop - Onsite rooftop bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

2 outdoor swimming pools are on site.

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Pool access ramp on site

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.

Pet Policy

Pets allowed for an extra charge of MXN 550 per pet, per day, plus a deposit of MXN 2000 per stay
Dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No rollaway/extra beds available

Parking height restrictions apply

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Credit card pre-authorisation

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: MXN 1000 per stay
A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
Covered self parking fee: MXN 200 per day
Pet deposit: MXN 2000 per stay
Pet fee: MXN 550 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Information missing or incorrect? Tell us! Opens in a new window

Aloft Playa Del Carmen

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Get an overview of this hotel
Pet-friendly hotel with 2 outdoor swimming pools connected to a shopping center in Playa del Carmen

Popular property highlights

Languages spoken

Aloft Playa Del Carmen

Hotel Amenities