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Be Playa Hotel Boutique & Rooftop Bar

4.0 star property

Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted tub
Outdoor pool, pool umbrellas, pool loungers
Interior
Master Suite
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪4 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪20 min walk‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 35 sq m
  • Sleeps 3

View all photos for Master Suite

Master Suite

Master Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1046)
The price is AU$116
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sofía by Bunik

About the area

Playa del Carmen

With a stay at Be Playa Hotel Boutique & Rooftop Bar, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. .This boutique hotel is 0.3 mi (0.5 km) from Mamitas Beach and 6 mi (9.7 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Central Square - 12 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk

About this property

Be Playa Hotel Boutique & Rooftop Bar

Hotel with a 24-hour front desk, steps from Quinta Avenida
Be Playa Hotel Boutique & Rooftop Bar offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 23 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Sushi Club serving the guests of Be Playa Hotel Boutique & Rooftop Bar, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
Sushi Club - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Sushi Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

There is no hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 799 reviews
Rating 8 - Good. 202 out of 799 reviews
Rating 6 - Okay. 80 out of 799 reviews
Rating 4 - Poor. 32 out of 799 reviews
Rating 2 - Terrible. 40 out of 799 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chad

Disliked: Property conditions & facilities
Disappointed
I have stayed here before over past 3 years 3 or 4 times .The maintenance and updates have suffered .First the elevator wasnt working ,and no one to help ,if i didnt expect an elevator,that is ok but had to carry 5 bags up the stairs ,thankfully only 1 flight for me .The silicone around shower floor was old and cracked and water leaked all over floor ,the toilet quit flushing within 30 minutes .The overall condition of the room needed attention .Bed was acceptable although also could use a new mattress soon .Rooftop bar had no food because of elevator (understandable).Service was good for what they have to work with .location is good .Probably wont stay there again .
Stayed 1 night in Nov 2024

8/10 Good

PATRICK JR

Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricio

Travelled with partner
Liked: Amenities
Too bad they don’t have parking available.
Stayed 1 night in Oct 2024

2/10 Terrible

Mohamed

Stayed 1 night in Sep 2024

6/10 Okay

Vieille

Liked: Cleanliness
The rooftop bar was never opened during my stay. The administration kept telling me the bartender should be there but it wasn’t.
Stayed 2 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Significant maintenance issues
AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return.
Stayed 1 night in Jul 2024

2/10 Terrible

Lilia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture was old, small tv, found roaches, noise from music on roof and no second lock on doors.
Stayed 2 nights in Jul 2024

4/10 Poor

Sebastian

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024

6/10 Okay

Armando

Travelled with group
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Rudeina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am even surprised that Expedia keeps this hotel on its list, let alone advertising this hotel as a four-star hotel. This is completely false advertising. The hotel is terrible in both cleanliness and condition. It is dirty, with cobwebs (that were not new) and cockroaches. I booked it in a rush, trusting that it was a four star hotel. If there was any rating less than edible, I would have chosen it. I called Expedia immediately after one night, and they reimbursed me for all expenses once I showed them pictures of
Stayed 5 nights in May 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 7 nights in Jan 2024

8/10 Good

Alistair

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was a decent hotel with some issues. We checked in on a Saturday, third floor room and the elevator was out of service. Was told it was fixed only for us to then get stuck in the elevator. We checked out Monday and the elevator was still out of order. Not fun lugging your luggage up and down 3 floors. The rooftop pool looked like it had not been cleaned recently. Oily haze and hair floating around made it unappealing. Went only once as it was not great.
Stayed 2 nights in Mar 2024

2/10 Terrible

Hadasa

Stayed 4 nights in Mar 2024

4/10 Poor

Emilia

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel Ive ever stayed at. First, despite paying ovee $100/night for 2 travelers, staff only wanted to give me 1 room card and they never gave me a 2nd card because “they were short on cards”. They charged a fee for a dirty towel that could have been cleaned in the washer. And last, the music from upstairs was on until around 3 am and was so loud it felt like it was right outside the room.
Stayed 1 night in Feb 2024

4/10 Poor

RAMON

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The breackfast was bad, quite few options. The cleaning wa poor with cockruch present. The building AC was noisy all night.
Stayed 4 nights in Feb 2024

8/10 Good

John, Old Toronto

Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean
Stayed 7 nights in Feb 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Bita

Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Moshud

Liked: Cleanliness, property conditions & facilities, room comfort
Bad staff
Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service
Stayed 2 nights in Jan 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind.
Stayed 6 nights in Dec 2023

8/10 Good

MARK

Stayed 3 nights in Dec 2023

6/10 Okay

Amy

Stayed 2 nights in Dec 2023

6/10 Okay

Maricarmen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023