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Room type Options Nightly price Book
Communicating Double Rooms 4 adults + 1 child
1 Queen Bed and 2 Double Beds
Room sleeps 5 guests
Select dates to see price
Other room types
Family Room (2 Adults and 2 children)
63 square metres
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Family Room (3 Adults)
63 square metres
2 Double Beds
Room sleeps 3 guests
Select dates to see price
Communicating Double Rooms 4 adults
90 square metres
2 Double Beds and 1 Queen Bed
Room sleeps 4 guests
Select dates to see price
Double Room Premium with Terrace
63 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room (3 Adults and 1 child)
63 square metres
2 Double Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Communicating Double Rooms 5 adults + 1 child
90 square metres
2 Double Beds and 1 Queen Bed
Room sleeps 5 guests
(up to 1 child)
Select dates to see price
Communicating Double Rooms 2 adults + 3 child
1 Queen Bed and 2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Deluxe Double Room
23 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
90 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Communicating Double Rooms 3 adults + 3 child
1 Queen Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Family Room
63 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Communicating Double Rooms 3 adults + 2 child
1 Queen Bed and 2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Communicating Double Rooms 4 adults + 2 child
90 square metres
2 Double Beds and 1 Queen Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Communicating Double Rooms 5 adults
90 square metres
2 Double Beds and 1 Queen Bed
Room sleeps 5 guests
Select dates to see price

Get an overview of this hotel
Hotel with free parking, a short walk to Playacar Golf Club

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 0.5 mi (0.8 km) from Playacar Golf Club and 1.4 mi (2.2 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 77 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.

Take advantage of the hotel's room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 77
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Laundry facilities
  • Garden
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Swimming pool
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2004
  • Number of outdoor pools - 1
  • Free self parking
  • Number of swim-up bars - 1
  • Luggage storage
  • Terrace
  • Water dispenser
  • Living plant wall
  • Uncovered parking
  • Wheelchair accessible: No
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of stairs to reach property 20

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Eurostars Hacienda Vista Real Hotel offers 77 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service
  • Soundproofed rooms
  • Wireless internet access
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • LED TV
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Room service is available.

Nearby Things to do

  • Golfing nearby

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No lifts

Service animals not allowed

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Eurostars Hacienda
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real
  • Hotel Hacienda Vista Real

We should mention

Pool access available from 7 AM to 5:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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