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Room type Options Nightly price Book
Superior King
5 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room selected at Check-in
1 Queen Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
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Double Queen
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Central hotel with a 24-hour front desk connected to a shopping center in Playa del Carmen

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Concierge services

A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.2 km) from Mamitas Beach.

Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 34
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Terrace
  • Proposal/romance packages available
  • Beach club nearby (surcharge)
  • Wheelchair accessible: No

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Spanish
  • Portuguese

Room Amenities

Hotel Hacienda Del Caribe offers 34 accommodations with safes and coffee/tea makers. Beds feature down comforters. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Down comforter
  • Plasma TV
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 3
  • Shampoo
  • Laptop-friendly workspace
  • Bed sheets not available

Where to Eat

Hotel Hacienda Del Caribe has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals on site

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Service animals not allowed

Debit cards

Staffed front desk

Children stay free - maximum age 7

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda Caribe
  • Hacienda Caribe Playa del Carmen
  • Hotel Hacienda Caribe
  • Hotel Hacienda Caribe Playa del Carmen
  • Hacienda Del Caribe Hotel
  • Hacienda Del Caribe Playa Carmen
  • Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
  • Hacienda Del Caribe Del Carmen
  • Hotel Hacienda Del Caribe Hotel
  • Hotel Hacienda Del Caribe Playa del Carmen
  • Hotel Hacienda Del Caribe Hotel Playa del Carmen

We should mention

Pool access available from 8:00 AM to 9:00 PM.

Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Contactless check-out is available.

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